Greet and welcome clients and visitors in a friendly and professional manner.
Answer incoming calls and direct them to the appropriate team members or departments.
Assist with scheduling appointments and managing the calendar for agents.
Maintain a clean and organized front desk area.
Process incoming and outgoing mail and packages.
Provide general administrative support, including data entry and filing.
Assist clients with basic inquiries about insurance products and services.
Collaborate with team members on special projects as needed.