**Overview**

As the community’s only not-for-profit faith-based healthcare system; Dignity Health Nevada has been guided by the vision and core values of the Adrian Dominican Sisters for more than 70 years. As the Henderson and Las Vegas communities grow Dignity Health-St. Rose Dominican facilities and its more than 3400 employees will continue the Sisters’ mission of serving people in need. St. Rose Dominican is a member of Dignity Health one of the nation’s largest healthcare systems a 22-state network of more than 9000 physicians 60000 employees and 400 care centers including hospitals urgent and occupational care imaging and surgery centers home health and primary care clinics. Headquartered in San Francisco Dignity Health is dedicated to providing compassionate high-quality and affordable patient-centered care with special attention to the poor and underserved. You can also follow us on Twitter and Facebook.

**Responsibilities**

**Position Summary:**

Under the direction of the MAP Program Manager the Medicare Staff Counselor is responsible for assisting Medicare Beneficiaries throughout the state of Nevada with their Medicare needs and inquiries. This involves researching and providing up-to-date and accurate information reviewing current coverage assistance programs and enrollment options including Medicare Part D plans and Medicaid eligibility providing unbiased counseling and educating beneficiaries to prevent detect and report Medicare Fraud.

**Qualifications**

**Minimum:**

+ 3 years working with public in a community setting

+ High School or equivalent.

+ Good written and oral communication skills

+ Proficient in use of computer including internet research and Microsoft Office

+ Ability to research and interpret complex issues

+ Ability to work with diverse groups such as representatives of other social service agencies institution officials the public and Medicare beneficiaries

+ General knowledge of office procedures.

+ Some travel may be required

+ Certified as a Nevada MAP Benefits Counselor or receive certification within 30 days of appointment

**Preferred Qualifications:**

+ Background in customer relations

+ call management information and referral or related field that includes phone skills and public speaking preferred

+ Some college preferred

**Pay Range**

$14.15 - $19.45 /hour

We are an equal opportunity/affirmative action employer.