The Guest Service Agent, GSA, is responsible for being an ambassador of the resort by providing friendly, efficient, and hospitable guest check-in and check-out service at the front desk. The Guest Service Agent also provides guests with information about resort, local, and statewide activities and attractions and seeks opportunities to create a memorable and quality experience for both guests and patrons alike.
Education: High school diploma or equivalent preferred.
Experience: Customer service experience required, preferably hospitality industry front desk or concierge.