First-Line Supervisors of Material-Moving Machine and Vehicle Operators

The Dispatcher is responsible for the coordination of communications between management/office personnel and outside entities/customers to field personnel. This involves analyzing information and resources to determine the necessary incident coverage and notification.

**MINIMUM QUALIFICATIONS**

This position requires a minimum of one year of dispatching work experience or equivalent in natural gas utility or related field.

This position must possess strong interpersonal skills and the ability to communicate effectively with internal and external customers, in addition to outside agencies. This position must also have the ability to work independently with minimal supervision and be able to prioritize workload, multi-task, have a thorough knowledge of other Southwest Gas departments, plus job knowledge of department-applicable practices and procedures, have the ability to read and interpret maps, must possess complex problem-solving skills, have the ability to make quick and accurate decisions and work under pressure and must have the ability to adapt to changes in technology and processes.

**TYPICAL JOB FUNCTIONS**

+ Perform emergency dispatch procedures

+ Maintain documentation of emergency incidents

+ Responsible for dispatching field personnel, as well as complying with the various department procedures

+ Maintain knowledge and compliance of Company policy and procedures

+ Understand and operate various computers and computer programs

+ Promote customer relations with internal and external customers

+ Monitor field personnel using GPS, radio, cell phones and landline; remaining in constant communication until incident is complete

+ Record and monitor all gas odor calls

+ Coordinate, communicate and monitor all field resources to complete emergency calls

+ Monitor and assign daily workload using a field resource management system

+ Monitor electronic line locates

+ Comprehend and initiate action to apply procedures appropriate to the situation in time-critical, deadline-driven environment without direct supervision

+ Research and provide information for post incident reviews and data requests

+ Perform other duties as assigned

+ Regular and predictable attendance is a condition of employment and is an essential function of the job

**SPECIAL REQUIREMENTS**

+ Meet and maintain the physical requirements of the position.

+ Must be able to be on-call.

+ Must be able to be contacted and respond for emergency duty when on-call.

+ Must respond to base location or emergency site within one hour when on-call.

+ Must possess a valid driver’s license.

+ Must be available to perform shift work, staggered workweek, including recognized holidays.

+ Must be available to work overtime.

+ Must be able to work in another location, district, or department.

+ Must be able to participate in applicable training programs, i.e., field rides, formal training, etc.

+ Must successfully complete all aspects of required training.

+ Must comply with Company rules of general conduct, Company policies and procedures.

This position is regulated by the Department of Transportation (DOT) under Title 49 CFR Part 382 and Part 40. Any applicant/employee who performs a DOT covered function or is licensed and would operate a commercial vehicle for the Company will be subject to drug and alcohol testing under the Company’s DOT drug and alcohol testing programs. Any employment, transfer, or promotion offer made for this position is contingent upon taking and passing a drug test prior to the commencement of the new role. If an applicant/employee fails the drug test, any offer of employment, transfer, or promotion will be revoked.

**SALARY DETAILS**

Phoenix: $34.63 - $46.86

At Southwest Gas, attracting the best talent is key to our strategy and success as a company. We use flexibility to develop competitive compensation offers to ensure we are able to hire the best candidates. The quoted salary range represents the minimum and maximum of the pay range for the position. It is provided as a good faith estimate as to what our ideal candidates are likely to expect, as we tailor our offers within the range based on the selected candidate's experience, industry knowledge, location, technical and communication skills and other factors that may prove relevant during the interview and selection process.

**Our History**

Southwest Gas Corporation was founded in 1931 and is a subsidiary of Southwest Gas Holdings Inc (https://www.swgasholdings.com/) . We provide natural gas service to Arizona, Nevada, and portions of California. Our communities, and the more than 2 million customers we serve, are the reasons why we've been heating things up for decades. So, whether you’re enjoying a backyard barbeque with friends, getting cozy indoors during the winter, or preparing an epicurean delight in your new restaurant, Southwest Gas is here to support your comfort and your lifestyle.

Southwest Gas is an equal opportunity employer, disability/veteran.

**Our values start with our people, join a team that values you\!**

We are the nation’s largest off\-price retailer with over 2,000 stores, and a strong track record of success and growth\. Our focus has always been bringing our customers a constant stream of high\-quality brands and on\-trend merchandise at extraordinary savings\. All while providing a fun and exciting treasure hunt experience\.

As part of our team, you will experience:

+ **Success\.** Our winning team pursues excellence while learning and evolving
+ **Career growth\.** We develop industry leading talent because Ross grows when our people grow
+ **Teamwork\.** We work together to solve the hard problems and find the right solution
+ **Our commitment to Diversity, Equity & Inclusion, and our community\.** We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger\. We strive to be a positive force in our community\.

Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide\. With 2023 revenues of $20\.4 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams\.

**GENERAL PURPOSE:**

Accountable for the production/distribution functions of assigned area\(s\)\. Manages and trains DC supervisory personnel to meet established production requirements of merchandise through the distribution center\. Executes production plans that optimize turn time and expedite merchandise through the distribution center in an accurate, cost\-effective manner\. Responsible for developing and maintaining an open, engaging associate relations environment which remains issue free\.

**ESSENTIAL FUNCTIONS:**

+ Manages staff to ensure timely and accurate processing and distribution of merchandise to stores

- Responsible to ensure quality of work and maintain the accuracy and integrity of the production records, reports and numbers\.
- Establishes area objectives and coaches Area Supervisors to reach their team's productivity goals\.
- Acts as a troubleshooter to assist in resolving day\-to\-day problems, as well as long\-term resolution planning\.
- Provides Area Supervisors operational guidance in organizing and prioritizing daily work and staffing needs to meet production goals\.
+ Responsible for creating an effective team culture which recognizes individual and team performance, while maintaining an issue free environment in a demanding work environment\.

- Recommends, interprets, implements, and makes decisions to resolve conflicts according to company and Distribution Center guidelines and philosophies\.
- Coaches Supervisors on MAP\.\.\.Managing Associate Performance\.
- Conducts regular staff meetings to keep Area Supervisors abreast of shifts in priorities and to keep communication open and continual\.
+ Manages all administrative tasks and functions for responsible department\(s\)\.

- Selects, motivates, and trains qualified supervisory staff\. Partners with the Human Resource Department regarding reviews, interviewing, hiring, terminations, and corrective counseling within responsible area\.
- Researches inefficiencies in problem areas and makes recommendations in methods, procedures, or systems, to improve productivity & quality\.
- Guides and directs Area Supervisors in the administration of associate performance evaluations\.
- Maintains daily paperwork, such as time and production records\.
+ Miscellaneous functions and responsibilities

- Maintains safe and clean work areas\.
- Interfaces with senior DC leadership on production planning and staffing needs\.
- Attends daily shift production meeting to report projected volumes & issues to senior DC management

**COMPETENCIES:**

+ Communication
+ Interpersonal
+ Teamwork
+ Planning & Organizing
+ Drive Results
+ Collaboration
+ Analysis and Judgment
+ Leadership

**QUALIFICATIONS AND SPECIAL SKILLS REQUIRED:**

+ Strong communications skills \(both oral and written\)
+ Minimum of 5 \- 8 years management experience in a similar retail production/distribution environment\.
+ Strong planning and organizational skills are necessary\.
+ Excellent interpersonal skills are required\.
+ Bilingual \(Spanish\) preferred\.

**PHYSICAL REQUIREMENTS/ADA:**

+ Consistent timeliness and regular attendance is necessary\.
+ Job requires ability to work in a warehouse environment, on a concrete floor all day\.
+ No unusual physical requirements\. Requires no heavy lifting, and nearly all work is performed in a comfortable indoor facility\.
+ Routine deadlines; usually sufficient lead time; variance in work volume seasonal and predictable; priorities can be anticipated; some interruptions are present; travel or other inconveniences have advance notice; involves occasional exposure to demands and pressures from persons other than immediate supervisor\.
+ Job frequently requires sitting, handling objects with hands\.
+ Job occasionally requires standing, bending, stooping, walking, pushing, pulling, reaching, talking, hearing \(audio equipment\), and lifting up to 10 pounds\.
+ Vision requirements: Ability to see information in print and/or electronically\.
+ This role requires full\-time in\-office presence, including to engage in in\-person team interaction, meetings and collaboration, client support, mentoring, coaching, and/or feedback\.

**SUPERVISORY RESPONSIBILITIES:**

+ 3\-5 DC Area Supervisors, with up to 150 Hourly Associates
+ 1\-2 Merchandise Expeditors

**DISCLAIMER:**

This job description is a summary of the primary duties and responsibilities of the job and position\. It is not intended to be a comprehensive or all\-inclusive listing of duties and responsibilities\. Contents are subject to change at management's discretion\.

Ross is an equal employment opportunity employer\. We consider individuals for employment or promotion according to their skills, abilities and experience\. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce\. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex \(which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding\), veteran status, military status, marital or registered domestic partnership status, medical condition \(including cancer or genetic characteristics\), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws\.

general warehouse manager.

+ tolleson , arizona

+ posted today

**job details**

summary

+ $100,000 - $125,000 per year

+ permanent

+ high school

+ category production occupations

+ referenceAB_4633585

job details

Are you an experienced Warehouse Manager with a passion for excellence and a keen eye for detail? We are seeking a driven and dedicated individual to oversee operations at our luxury goods distribution center. Join a prestigious brand where precision, efficiency, and superior service are the hallmarks of success. **We are hiring for an experienced Warehouse General Manager in the West Phoenix area. At this prestigious company, they are committed to delivering exceptional service and innovative solutions. As we continue to grow, we're seeking a dedicated Warehouse General Manager to join our team and drive operational excellence during our peak seasons. ** Qualifications:

+ Proven experience in operations management, preferably in a fulfillment or logistics environment.

+ Analytical skills with the ability to create and track volume forecasts.

+ Excellent leadership and communication skills.

+ Ability to adapt to changing needs and drive process improvements.

+ Experience in change management and fostering team development.

If you are passionate about operational excellence and want to make a meaningful impact in a growing company, we want to hear from you!

salary: $100,000 - $125,000 per year

shift: First

work hours: 8 AM - 4 PM

education: High School

Responsibilities

Daily job duties include:

+ Develop and Manage Operations: Create facility operation plans for peak seasons and scale fulfillment operations, including quality control, inventory, and returns.

+ Support Retail Logistics: Oversee store fulfillment strategies and ensure efficient retail allocation.

+ Collaborate Across Departments: Work with team leaders to accommodate special requests and implement process changes.

+ Drive Performance and Improvements: Set productivity standards, monitor KPIs, and identify areas for efficiency improvements.

+ Team Development and Change Management: Motivate and train staff, focusing on performance, safety, and a culture of continuous improvement.

The essential functions of this role include:

+ working in a smoke free environment

+ wearing steel toe shoes

+ manual lifting up to 50lbs

+ standing for 8 hours at one time

+ working up to 5 hrs of overtime per week

+ working weekends

Skills

+ Handling Confidential Information

+ Prioritizing

+ Decision Making

+ Scheduling Appointments

+ Stock Management

+ Materials Management

+ Maintaining Records

+ Leading

+ Google for Business Suite

+ Microsoft Office

Qualifications

+ Years of experience: 10 years

+ Experience level: Experienced

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact [email protected].

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

This posting is open for thirty (30) days.

**get in touch**

we are here to help you with your questions.

CH

**candice hayden**

+ +1 602 627 5233 (tel:+1 602 627 5233)

+ [email protected]

About us:
Gummi World is looking for an Operations Manager to join our team in Chandler Arizona. We are an organization that is dedicated to providing innovative, science-backed solutions that enhance well-being and inspire healthier, more vibrant life. "Our quest is to revolutionize wellness by creating quality products that support people to achieve healthier lives." The operations manager is responsible for supporting a culture of safety, quality, customer centric, accountability and teamwork.

Position Overview:
We are seeking a proactive and detail-oriented Operations Manager to oversee and optimize our day-to-day operations. The ideal candidate will be responsible for managing workflows, enhancing efficiency, and ensuring that operational goals align with our strategic objectives. You will lead a team, foster collaboration, and implement best practices to drive performance.
Key Responsibilities:
Operational Oversight: Manage daily operations to ensure smooth and efficient workflows across all departments.
Process Improvement: Identify opportunities for process improvements and implement solutions to enhance efficiency and productivity.
Team Leadership: Lead, mentor, and develop the operations team, fostering a culture of continuous improvement and accountability.
Performance Metrics: Develop and monitor key performance indicators (KPIs) to assess operational effectiveness and drive results.
Budget Management: Assist in budget preparation and monitoring, ensuring that operations remain within financial constraints.
Collaboration: Work closely with other departments (e.g., sales, marketing, finance) to support cross-functional initiatives and enhance overall organizational performance.
Compliance: Ensure compliance with industry regulations and company policies, maintaining a safe and ethical work environment.
Reporting: Prepare regular reports on operational performance and present findings to senior management.
Qualifications:
Bachelor’s degree in Business Administration, Operations Management, or a related field; Master’s degree preferred.
6-8 years of experience in operations management or a related role, preferably in manufacturing.
Strong leadership and team management skills.
Excellent problem-solving abilities and analytical thinking.
Proficiency in NetSuite, Inventory Mgt, Excel expert level, Microsoft Office Suite.
Exceptional communication and interpersonal skills.
Ability to work in a fast-paced environment and manage multiple projects simultaneously.
Benefits:
Competitive salary.
100% health, dental & vision insurance covered by the organization, Monthly Nutraceutical program, paid time off, etc.
Opportunities for professional development and career advancement.
How to Apply:
Interested candidates should submit their resume and a cover letter outlining their qualifications and experience .

Gummi World is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

**Job Description:**

+ Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time certified pharmacy technician.

+ Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers within the guidelines of authorized company policies, laws, regulations and business ethics.

+ Responsible for the selection, scheduling, and development of pharmacy technician personnel. Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination.

**Customer Experience**

+ Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints, helps respond to customers’ requests in a timely manner and answers non-clinical questions to ensure a positive customer experience. Models and shares customer service best practices.

+ Develops strong relationships with customers by anticipating customer needs and proactively offering services to provide the best experience possible when using the pharmacy. Enhances customer experience by increasing focus on healthcare services.

**Operations**

+ Responsible for assisting pharmacist in the delivery of patient care including patient registration, prescription data entry, preparation of medications for patients, counting, and verifying (where allowed by law). Completes patient and physician calls under the supervision of a pharmacist (where allowed by law). Under the supervision of a pharmacist assists with healthcare service offerings including administering vaccines, health screenings, and any health services allowed by law.

+ Within the guidelines of authorized company policies, state and federal laws/regulations, exercises independent judgment to delegate, direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds others accountable for efficient workflow.

+ At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records required by the company and various government agencies.

+ Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the pharmacy is clean, neat, orderly, and stocked with adequate supplies.

+ Under the direction of the pharmacist, exercises independent judgment to ensure compliance and execution of all business administrative activities and pharmacy inventory management tasks that do not require pharmacist licensure. Manages annual inventory preparation.

+ Accountable for completion of non-clinical patient calls.

+ Drives new technology/ process roll out, champions change and engages team around action planning. Assures proper operation and maintenance of pharmacy department equipment. In collaboration with Pharmacy Manager, responsible for recordkeeping and ensuring security safeguards are in-place.

+ Under supervision of the pharmacist, strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription-dispensing activities and understands their role in ensuring that the elements of Good Faith Dispensing are met.

+ Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager with diversion monitoring and reports any concerns that would compromise the security of the pharmacy to the Pharmacy Manager.

+ Communicates prescription errors to the accountable pharmacist, and adheres to Company policies and procedures in relation to pharmacy errors and the Continuous Quality Improvement Program.

+ Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections. Follows-up with insurance companies as well as medical providers and conducts or participates in 3rd party audit.

+ Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service.

+ Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events. Builds and sustains relationships with retail partnerships.

**People & Performance Management**

+ Leads performance management of technicians including making decisions and recommendations regarding discipline and termination. Follows constructive discipline policy to discipline, suspend, terminate or effectively recommend the same. Uses constructive discipline policy to ensure pharmacy technicians are compliant with state and federal laws. Holds technician accountable for attendance and timeliness. Maintains and improves performance of pharmacy through team member engagement and action planning.

+ Accountable for technician hiring, on-boarding, training, and scheduling. Monitors and holds pharmacy technicians accountable for timely training completion. Follows established policies and procedures set by the company for scheduling and training.

+ Accountable for identifying gaps in pharmacy operations knowledge among team members and supporting those team members in their training, either through hands-on training or assignment of learning modules.

+ Assists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements. Leverages Walgreens resources such as Walgreens Online Verification System to assist in documenting licensure status.

+ Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws.

**Training & Personal Development**

+ Maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.

+ Maintains and enhances current knowledge and skills related to pharmacy and healthcare.

+ Obtains necessary certifications, education credits and training such as LTMP e-modules as required by the Company. Follows performance improvement plans offered by Pharmacy Manager.

+ Seeks professional development by monitoring one’s own performance, solicits for constructive feedback, and leverages Healthcare Supervisor as mentor and coach.

**Communication**

+ Communicates with pharmacy team, relaying messages from the support center or other key emails as required.

+ Participates in key store/pharmacy meetings, including 5-minute meetings and weekly check-ins with the Store Manager

**Job ID:** 1499859BR

**Title:** Pharmacy Operations Manager

**Company Indicator:** Walgreens

**Employment Type:** Full-time

**Job Function:** Retail

**Full Store Address:** 2929 W VALENCIA RD,TUCSON,AZ,85746-08036-05532-S

**Full District Office Address:** 2929 W VALENCIA RD,TUCSON,AZ,85746-08036-05532-S

**External Basic Qualifications:**

+ High School Diploma, GED, or equivalent.

+ PTCB or ExCPT certification (except in Puerto Rico).

+ Has one year of work experience as a pharmacy technician in a retail or hospital setting.

+ Must be fluent in reading, writing, and speaking English (except in Puerto Rico).

+ Requires willingness to work flexible schedule, including evening and weekend hours.

**Preferred Qualifications:**

+ Previous people management/ leadership experience.

+ Previous work experience with Walgreens with an Exceeding Expectation on last performance evaluation.

We will consider employment of qualified applicants with arrest and conviction records.

This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $22.50 per hour - $31.00 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

**Shift:** Various

**Store:** 05532-TUCSON AZ

**Job Number** 24180664

**Job Category** Rooms & Guest Services Operations

**Location** The Ritz-Carlton Dove Mountain, 15000 N Secret Springs Dr, Marana, Arizona, United States

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** Y

**Position Type** Management

**JOB SUMMARY**

Assists in managing the execution of all operations in the rooms area departments (e.g.,Front Office, Engineering/Maintenance, Housekeeping) and managing staff. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department. Monitors compliance with standards and procedures. Leads specific team while assisting with meeting or exceeding property goals.

**CANDIDATE PROFILE**

**Education and Experience**

• High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area.

OR

• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area.

**CORE WORK ACTIVITIES**

**Leading Room Operations Team**

• Verifies that goals are being translated to the team as they relate to guest tracking and productivity.

• Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service.

• Understands employee and guest satisfaction results and developing game plans to attack need areas and expand on the strengths.

• Verifies that the team has the capabilities to meet expectations.

• Leads by example demonstrating self-confidence, energy and enthusiasm.

• Assists employees in understanding guests’ ever-changing needs and expectations, and exceeding them.

**Managing Property Rooms Operations Function(s)**

• Assists in managing the execution of all operations in the rooms area departments (e.g., Front Office, Engineering/Maintenance, Housekeeping).

• Follows property specific second effort and recovery plan.

• Publishes all guest satisfaction results in a timely fashion including all guest satisfaction forms, comment cards and guest letters.

• Takes proactive approaches when dealing with employee concerns.

• Extends professionalism and courtesy to employees at all times.

• Communicates/updates all goals and results with employees.

• Meets semiannually with staff on a one-to-one basis.

• Assists/teaches the team scheduling against guest and hours/occupied room goals.

• Performs hourly job functions as needed.

• Performs other duties, as assigned, to meet business needs.

**Managing and Monitoring Activities that Affect the Guest Experience**

• Understands the brand's service culture.

• Provides excellent customer service by being readily available/approachable for all guests.

• Strives to continually improve guest and employee satisfaction.

• Takes proactive approaches when dealing with guest concerns.

• Extends professionalism and courtesy to guests at all times.

• Responds timely to customer service department request.

• Verifies that all team members meet or exceed all hospitality requirements.

**Managing Profitability**

• Assists in performing required annual Quality audit with General Manager (GM) & Regional Director (RD).

• Verifies that a viable key control program is in place.

• Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.

• Strives to maximize the financial performance of the department.

**Conducting Human Resources Activities**

• Interviews and assists in making hiring decisions.

• Receives hiring recommendations from team supervisors.

• Verifies that orientations for new team members are thorough and completed in a timely fashion.

• Solicits employee feedback, utilizes an “open door” policy, and reviews employee satisfaction results to identify and address employee problems or concerns.

• Verifies property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process, where applicable.

• Celebrates successes and publicly recognizes the contributions of team members.

The salary range for this position is $57,000 to $69,000 annually. Marriott offers a bonus program, comprehensive health care benefits, 401(k) plan with up to 5% company match, employee stock purchase plan at 15% discount, accrued paid time off (including sick leave where applicable), life insurance, group disability insurance, travel discounts, adoption assistance, paid parental leave, health savings account (except for positions based out of or performed in Hawaii), flexible spending accounts, tuition assistance, pre-tax commuter benefits, other life and work wellness benefits, and may include other incentives such as stock awards and deferred compensation plans. Benefits and incentive compensation may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.

The compensation and benefits information is provided as of the date of this posting. Marriott reserves the right to modify compensation and benefits at any time, with or without notice, subject to applicable law.

_Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._

At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.

Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.

Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.

In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver.

Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.

**Position Summary**

The Operations Manager is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. Under the supervision of the Store Manager, the Operations Manager will maintain an engaged, productive store team through strong leadership, demonstrating initiative and leading by example.

The Operations Manager is responsible for supporting the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store including:

+ Overall store management, supervision, and policy implementation

+ Sales and inventory management

+ Employee staffing, training, and development

+ Financial management

+ Customer service leadership

Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers are not eligible for direct promotion to Store Manager. Candidates with a short-term goal of becoming a CVS Store Manager should instead apply for Store Manager in Training openings.

Essential Functions:

1. Management

Lead others and work effectively with store crews

Supervise, assign and direct activities of the store’s crew

Effectively communicate information to store crew and supervisors in an open and timely manner

Support Store Manager with actions plans for operational and service improvement

2. Customer Service

Assist customers with their questions, problems and complaints

Promote CVS customer service culture (greet, offer help, and thank)

**Required Qualifications**

+ Deductive reasoning ability, advanced analytical skills and computer skills.

+ Advanced communication skills, leadership, supervision, and influencing skill

+ Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise

**Preferred Qualifications**

+ Experience as a retail manager or supervisor

**Education**

High School diploma or equivalent preferred but not required.

**Pay Range**

The typical pay range for this role is:

$17.00 - $31.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.

In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (“PTO”) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies.

For more detailed information on available benefits, please visit Benefits | CVS Health (https://jobs.cvshealth.com/us/en/benefits)

We anticipate the application window for this opening will close on: 01/17/2025

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

**Job Description:**

+ Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time certified pharmacy technician.

+ Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers within the guidelines of authorized company policies, laws, regulations and business ethics.

+ Responsible for the selection, scheduling, and development of pharmacy technician personnel. Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination.

**Customer Experience**

+ Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints, helps respond to customers’ requests in a timely manner and answers non-clinical questions to ensure a positive customer experience. Models and shares customer service best practices.

+ Develops strong relationships with customers by anticipating customer needs and proactively offering services to provide the best experience possible when using the pharmacy. Enhances customer experience by increasing focus on healthcare services.

**Operations**

+ Responsible for assisting pharmacist in the delivery of patient care including patient registration, prescription data entry, preparation of medications for patients, counting, and verifying (where allowed by law). Completes patient and physician calls under the supervision of a pharmacist (where allowed by law). Under the supervision of a pharmacist assists with healthcare service offerings including administering vaccines, health screenings, and any health services allowed by law.

+ Within the guidelines of authorized company policies, state and federal laws/regulations, exercises independent judgment to delegate, direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds others accountable for efficient workflow.

+ At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records required by the company and various government agencies.

+ Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the pharmacy is clean, neat, orderly, and stocked with adequate supplies.

+ Under the direction of the pharmacist, exercises independent judgment to ensure compliance and execution of all business administrative activities and pharmacy inventory management tasks that do not require pharmacist licensure. Manages annual inventory preparation.

+ Accountable for completion of non-clinical patient calls.

+ Drives new technology/ process roll out, champions change and engages team around action planning. Assures proper operation and maintenance of pharmacy department equipment. In collaboration with Pharmacy Manager, responsible for recordkeeping and ensuring security safeguards are in-place.

+ Under supervision of the pharmacist, strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription-dispensing activities and understands their role in ensuring that the elements of Good Faith Dispensing are met.

+ Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager with diversion monitoring and reports any concerns that would compromise the security of the pharmacy to the Pharmacy Manager.

+ Communicates prescription errors to the accountable pharmacist, and adheres to Company policies and procedures in relation to pharmacy errors and the Continuous Quality Improvement Program.

+ Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections. Follows-up with insurance companies as well as medical providers and conducts or participates in 3rd party audit.

+ Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service.

+ Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events. Builds and sustains relationships with retail partnerships.

**People & Performance Management**

+ Leads performance management of technicians including making decisions and recommendations regarding discipline and termination. Follows constructive discipline policy to discipline, suspend, terminate or effectively recommend the same. Uses constructive discipline policy to ensure pharmacy technicians are compliant with state and federal laws. Holds technician accountable for attendance and timeliness. Maintains and improves performance of pharmacy through team member engagement and action planning.

+ Accountable for technician hiring, on-boarding, training, and scheduling. Monitors and holds pharmacy technicians accountable for timely training completion. Follows established policies and procedures set by the company for scheduling and training.

+ Accountable for identifying gaps in pharmacy operations knowledge among team members and supporting those team members in their training, either through hands-on training or assignment of learning modules.

+ Assists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements. Leverages Walgreens resources such as Walgreens Online Verification System to assist in documenting licensure status.

+ Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws.

**Training & Personal Development**

+ Maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.

+ Maintains and enhances current knowledge and skills related to pharmacy and healthcare.

+ Obtains necessary certifications, education credits and training such as LTMP e-modules as required by the Company. Follows performance improvement plans offered by Pharmacy Manager.

+ Seeks professional development by monitoring one’s own performance, solicits for constructive feedback, and leverages Healthcare Supervisor as mentor and coach.

**Communication**

+ Communicates with pharmacy team, relaying messages from the support center or other key emails as required.

+ Participates in key store/pharmacy meetings, including 5-minute meetings and weekly check-ins with the Store Manager

**Job ID:** 1498379BR

**Title:** Pharmacy Operations Manager

**Company Indicator:** Walgreens

**Employment Type:** Flexible hours

**Job Function:** Retail

**Full Store Address:** 4315 W MCDOWELL RD,PHOENIX,AZ,85035-04201-05937-S

**Full District Office Address:** 4315 W MCDOWELL RD,PHOENIX,AZ,85035-04201-05937-S

**External Basic Qualifications:**

+ High School Diploma, GED, or equivalent.

+ PTCB or ExCPT certification (except in Puerto Rico).

+ Has one year of work experience as a pharmacy technician in a retail or hospital setting.

+ Must be fluent in reading, writing, and speaking English (except in Puerto Rico).

+ Requires willingness to work flexible schedule, including evening and weekend hours.

**Preferred Qualifications:**

+ Previous people management/ leadership experience.

+ Previous work experience with Walgreens with an Exceeding Expectation on last performance evaluation.

We will consider employment of qualified applicants with arrest and conviction records.

This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $22.50 per hour - $31.00 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

**Shift:** Various

**Store:** 05937-PHOENIX AZ

**Job Description:**

+ Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time certified pharmacy technician.

+ Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers within the guidelines of authorized company policies, laws, regulations and business ethics.

+ Responsible for the selection, scheduling, and development of pharmacy technician personnel. Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination.

**Customer Experience**

+ Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints, helps respond to customers’ requests in a timely manner and answers non-clinical questions to ensure a positive customer experience. Models and shares customer service best practices.

+ Develops strong relationships with customers by anticipating customer needs and proactively offering services to provide the best experience possible when using the pharmacy. Enhances customer experience by increasing focus on healthcare services.

**Operations**

+ Responsible for assisting pharmacist in the delivery of patient care including patient registration, prescription data entry, preparation of medications for patients, counting, and verifying (where allowed by law). Completes patient and physician calls under the supervision of a pharmacist (where allowed by law). Under the supervision of a pharmacist assists with healthcare service offerings including administering vaccines, health screenings, and any health services allowed by law.

+ Within the guidelines of authorized company policies, state and federal laws/regulations, exercises independent judgment to delegate, direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds others accountable for efficient workflow.

+ At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records required by the company and various government agencies.

+ Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the pharmacy is clean, neat, orderly, and stocked with adequate supplies.

+ Under the direction of the pharmacist, exercises independent judgment to ensure compliance and execution of all business administrative activities and pharmacy inventory management tasks that do not require pharmacist licensure. Manages annual inventory preparation.

+ Accountable for completion of non-clinical patient calls.

+ Drives new technology/ process roll out, champions change and engages team around action planning. Assures proper operation and maintenance of pharmacy department equipment. In collaboration with Pharmacy Manager, responsible for recordkeeping and ensuring security safeguards are in-place.

+ Under supervision of the pharmacist, strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription-dispensing activities and understands their role in ensuring that the elements of Good Faith Dispensing are met.

+ Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager with diversion monitoring and reports any concerns that would compromise the security of the pharmacy to the Pharmacy Manager.

+ Communicates prescription errors to the accountable pharmacist, and adheres to Company policies and procedures in relation to pharmacy errors and the Continuous Quality Improvement Program.

+ Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections. Follows-up with insurance companies as well as medical providers and conducts or participates in 3rd party audit.

+ Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service.

+ Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events. Builds and sustains relationships with retail partnerships.

**People & Performance Management**

+ Leads performance management of technicians including making decisions and recommendations regarding discipline and termination. Follows constructive discipline policy to discipline, suspend, terminate or effectively recommend the same. Uses constructive discipline policy to ensure pharmacy technicians are compliant with state and federal laws. Holds technician accountable for attendance and timeliness. Maintains and improves performance of pharmacy through team member engagement and action planning.

+ Accountable for technician hiring, on-boarding, training, and scheduling. Monitors and holds pharmacy technicians accountable for timely training completion. Follows established policies and procedures set by the company for scheduling and training.

+ Accountable for identifying gaps in pharmacy operations knowledge among team members and supporting those team members in their training, either through hands-on training or assignment of learning modules.

+ Assists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements. Leverages Walgreens resources such as Walgreens Online Verification System to assist in documenting licensure status.

+ Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws.

**Training & Personal Development**

+ Maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.

+ Maintains and enhances current knowledge and skills related to pharmacy and healthcare.

+ Obtains necessary certifications, education credits and training such as LTMP e-modules as required by the Company. Follows performance improvement plans offered by Pharmacy Manager.

+ Seeks professional development by monitoring one’s own performance, solicits for constructive feedback, and leverages Healthcare Supervisor as mentor and coach.

**Communication**

+ Communicates with pharmacy team, relaying messages from the support center or other key emails as required.

+ Participates in key store/pharmacy meetings, including 5-minute meetings and weekly check-ins with the Store Manager

**Job ID:** 1499158BR

**Title:** Pharmacy Operations Manager

**Company Indicator:** Walgreens

**Employment Type:** Full-time

**Job Function:** Retail

**Full Store Address:** 805 S VAL VISTA DR,GILBERT,AZ,85296-03788-04543-S

**Full District Office Address:** 805 S VAL VISTA DR,GILBERT,AZ,85296-03788-04543-S

**External Basic Qualifications:**

+ High School Diploma, GED, or equivalent.

+ PTCB or ExCPT certification (except in Puerto Rico).

+ Has one year of work experience as a pharmacy technician in a retail or hospital setting.

+ Must be fluent in reading, writing, and speaking English (except in Puerto Rico).

+ Requires willingness to work flexible schedule, including evening and weekend hours.

**Preferred Qualifications:**

+ Previous people management/ leadership experience.

+ Previous work experience with Walgreens with an Exceeding Expectation on last performance evaluation.

We will consider employment of qualified applicants with arrest and conviction records.

This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $22.50 per hour - $31.00 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

**Shift:** Various

**Store:**

**About this role:**

Wells Fargo is seeking a...

**In this role, you will:**

+ Manage the activities of a Loan Production, Loan Servicing, and Commercial or Real Estate Construction Loan team responsible for loan processing, documentation, pre-closing or closing tasks, loan monitoring, loan servicing, or underwriting activities

+ Engage stakeholders and internal partners associated with the Lending Operations functional area

+ Identify and recommend opportunities for process improvement and risk control development within Lending Operations functional area

+ Participate in the formulation and implementation of new and revised systems, policies, and guidelines

+ Oversee implementation of practices to ensure compliance with Wells Fargo legal, investor, regulatory, or business policies

+ Make credit decisions and resolve issues regarding performance of a business unit or functional area to ensure business objectives are met

+ Interpret and develop policies and procedures for functional areas with low to moderate complexity, and with accountability for special portfolio segments requiring focused management

+ Collaborate and consult with Lending Operations peers, colleagues, and multiple level managers accountable for providing quality customer service to internal or external customers

+ Manage allocation of people and financial resources for Lending Operations

+ Mentor and guide talent development of direct reports and assist in hiring talent

+ This SAFE position has customer contact and job duties which may include the offering/negotiating of terms and/or taking an application for a dwelling secured transaction. As such, this position requires compliance with the S.A.F.E. Mortgage Licensing Act of 2008 and all related regulations. Ongoing employment is contingent upon meeting all such requirements, including acceptable background investigation results. Individuals in a SAFE position also must meet the Loan Originator requirements under Regulation Z (LO) outlined in the job expectations below

**Required Qualifications:**

+ 4+ years of experience in Customer Service, Loan Administration, Collections, Sales or Transactions and Processing, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

+ 2+ years of Leadership experience

**Desired Qualifications:**

+ Mortgage Loan Operations Experience

**Job Expectations:**

+ This position requires SAFE registration at the time of employment. Wells Fargo will initiate the SAFE registration process immediately after your employment start date. The Nationwide Mortgage Licensing System (NMLS) website (http://fedregistry.nationwidelicensingsystem.org) provides the MU4R questions and registration required for employment in this position. Individuals in Loan Originator (LO) positions must meet the Consumer Financial Protection Bureau qualification requirements and comply with related Wells Fargo policies. The LO qualification requirements include meeting applicable financial responsibility, character, general financial fitness and criminal background standards. A current credit report will be used to assess your financial responsibility and credit fitness, however, a credit score is not included as part of the evaluation. Successful candidates must also meet ongoing regulatory requirements including additional screening, if necessary

**Posting End Date:**

20 Oct 2024

***Job posting may come down early due to volume of applicants.**

**We Value Diversity**

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

**Applicants with Disabilities**

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .

**Drug and Alcohol Policy**

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

**Wells Fargo Recruitment and Hiring Requirements:**

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

**Company:** WELLS FARGO BANK

**Req Number:** R-409431

**Updated:** Sat Oct 19 02:07:42 UTC 2024

**Location:** TEMPE,Arizona