Transportation, Logistics & Distribution

Dispatchers, Except Police, Fire, and Ambulance

Schedule and dispatch workers, work crews, equipment, or service vehicles for conveyance of materials, freight, or passengers, or for normal installation, service, or emergency repairs rendered outside the place of business.

A Day In The Life

Transportation, Logistics & Distribution Industry

Are you interested in training?

Contact an Advisor for more information on this career!

Salary Breakdown

Dispatchers, Except Police, Fire, and Ambulance

Average

$42,380

ANNUAL

$20.37

HOURLY

Entry Level

$29,490

ANNUAL

$14.18

HOURLY

Mid Level

$38,050

ANNUAL

$18.29

HOURLY

Expert Level

$60,390

ANNUAL

$29.03

HOURLY


Current Available & Projected Jobs

Dispatchers, Except Police, Fire, and Ambulance

39

Current Available Jobs

5,400

Projected job openings through 2030


Sample Career Roadmap

Dispatchers, Except Police, Fire, and Ambulance

Job Titles

Entry Level

JOB TITLE

Police, Fire, or Ambulance Call Taker

Mid Level

JOB TITLE

Police, Fire, or Ambulance Dispatcher

Expert Level

JOB TITLE

Police, Fire, or Ambulance Call Center Supervisor

Supporting Programs

Dispatchers, Except Police, Fire, and Ambulance

Sort by:


Arizona Western College
  Yuma, AZ 85365      Certification

Coconino Community College
  Flagstaff, AZ 86001      Degree Program

Coconino Community College
  Flagstaff, AZ 86001      Certification

West-MEC
  Glendale, AZ 85305      Certification

Top Expected Tasks

Dispatchers, Except Police, Fire, and Ambulance


Knowledge, Skills & Abilities

Dispatchers, Except Police, Fire, and Ambulance

Common knowledge, skills & abilities needed to get a foot in the door.

KNOWLEDGE

Customer and Personal Service

KNOWLEDGE

Public Safety and Security

KNOWLEDGE

Administration and Management

KNOWLEDGE

Administrative

KNOWLEDGE

English Language

SKILL

Active Listening

SKILL

Speaking

SKILL

Coordination

SKILL

Monitoring

SKILL

Reading Comprehension

ABILITY

Oral Comprehension

ABILITY

Oral Expression

ABILITY

Speech Clarity

ABILITY

Speech Recognition

ABILITY

Deductive Reasoning


Job Opportunities

Dispatchers, Except Police, Fire, and Ambulance

  • Overnight Security Dispatch - Secret Clearance Required
    Allied Universal    Mesa, AZ 85213
     Posted about 9 hours    

    Allied Universal®, North America’s leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse and inclusive workplace, you will be part of a team that fuels a culture that will reflect in our communities and customers we serve. We offer medical, dental and vision coverage, life insurance, retirement plan, employee assistance programs, company discounts, perks and more for most full-time positions!

    **_Unlock Your Potential: Explore a Career in Security Excellence!_**

    Now hiring a Overnight Security Dispatch - Secret Clearance Required.

    **Pay Rate $** **23.20** **per hour**

    **Full Time - Overnights**

    Wednesday - Sunday (10:00 PM - 6:00 AM)

    **Ideal candidate would have**

    + Active DoD Secret Clearance.

    + Alarm Panel Experience.

    + Excellent Customer Service.

    + Comfortable using Computers and Tablets.

    + 6+ Months of Emergency Dispatch Experience.

    **Perks and Benefits:**

    + We offer a variety of pay options: Weekly Pay and DailyPay Available

    + Uniforms and Equipment provided at no cost

    + Permanent, Excellent Benefits, Career Progression

    + Paid Time Off

    + Paid Training

    + Health insurance and 401k plans for full-time positions

    + Schedules that fit with your personal life goals

    + Ongoing paid training programs and career growth opportunities

    + Employee discounts through our perks program to your favorite restaurants, entertainment venues and much more…

    As a Security Operations Center Officer, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, Healthcare, Education, Government and more.

    **Responsibilities:**

    + Provide customer service to our clients by carrying out safety and security procedures, site-specific policies and when appropriate, emergency response activities

    + Respond to incidents and critical situations in a calm, problem solving manner

    + Conduct regular and random patrols around the business and perimeter. Working environments and conditions may vary by client site.

    + Monitor closed circuit television systems and alarms.

    + Monitor and operate facility computers systems regularly, as assigned.

    + Handle security issues or emergency situations appropriately. Contact Emergency Services, such as EMT, Fire Dept., etc.

    **Minimum Requirements:**

    + Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles

    + Possess a high school diploma or equivalent, or 5 years of verifiable experience

    + As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws. Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.

    + As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law

    + Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment*A valid driver’s license will be required for driving positions only

    **Apply today and join a company that values internal promotions and offers clear paths for career growth.**

    **Allied Universal® is an Equal Opportunity Employer.** All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

    If you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices .

    **Allied Universal® is an Equal Opportunity Employer.** All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

    If you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices .

    **Job ID:** 2025-1349718

    **Location:** United States-Arizona-Mesa

    **Job Category:** Security Officer


    Employment Type

    Full Time

  • Dispatcher/Router Combo
    WM    Phoenix, AZ 85067
     Posted about 15 hours    

    As an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or veteran status.

    Waste Management (WM), a Fortune 250 company, is the leading provider of comprehensive waste and environmental services in North America. We are strongly committed to a foundation of operating excellence, professionalism and financial strength. WM serves nearly 25 million customers in residential, commercial, industrial and municipal markets throughout North America through a network of collection operations, transfer stations, landfills, recycling facilities and waste-based energy production projects.

    **I. Job Summary**

    Communicates back and forth with Waste Management Drivers to assist with problem resolution while on route for residential, commercial and roll-off lines of business. Handles incoming service orders, directs drivers, and resolves service issues. Interacts with customers that includes Waste Management customer service, sales, and operational staff (i.e. Route Managers, Mechanics etc.). Uses Waste Management proprietary software to manage same day ticket routing as well as preparing all routes for the next day. Shifts vary with the potential for overtime and Saturday hours depending on each Market area dispatch center needs. Some travel (up to 15%) may be required to work face to face with sites dispatcher is responsible for.

    **II. Essential Duties and Responsibilities**

    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other minor duties may be assigned.

    + Dispatches drivers to calls as they are received, using information on customer needs, drivers’ locations and loads, and daily factors to balance cost and customer satisfaction.

    + Works with sites and the service department to optimize routes based on needs of the customer.

    + Determines the daily level of driver staffing to provide best mix of responsiveness and productivity.

    + Assigns routes and service tickets to appropriate drivers throughout the day and for the next day; manages and determines route actions and assuring route completion.

    + Handles fields incoming calls and e-mails from customer service and sales department; manages requests for all pick-up or delivery on any container movement within the Market area.

    + Initiates communication to customers while drivers are on-site/location, resolving pick-up and other issues delaying the service.

    + Troubleshoots and resolves potential delivery and pick-up problems before they result in service issues.

    + Ensures same-day service on missed pick-ups by managing the routing for all routes and tracking driver movement in the field.

    **III. Supervisory Responsibilities**

    This job has no supervisory duties.

    **IV. Qualifications**

    The requirements listed below are representative of the qualifications necessary to perform the job.

    A. Education/Experience

    + Education: High School Diploma or G.E.D (accredited).

    + Experience: Six (6) months of relevant work experience with working in a team setting, with the ability to communicate to several areas effectively. Multi-tasking in a fast-paced work environment with excellent organizational skills.

    B. Certificates, Licenses, Registrations or Other Requirements

    + None required.

    C. Other Knowledge, Skills or Abilities Required

    + Computer skills with ability to handle multiple programs and systems.

    + Must be able to communicate effectively and professionally via e-mail, telephone, and 2-way devices.

    + Must have the desire and ability to learn Waste Management proprietary software applications.

    **V. Work Environment**

    Listed below are key points regarding environmental demands and work environment of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

    + Required to use motor coordination with finger dexterity (such as keyboarding, machine operation, etc.) most of the work day;

    + Required to exert physical effort in handling objects less than __ pounds rarely;

    + Required to be exposed to physical occupational risks (such as cuts, burns, exposure to toxic chemicals, etc.) rarely;

    + Required to be exposed to physical environment which involves dirt, odors, noise, weather extremes or similar elements rarely;

    + Normal setting for this job is: office setting.

    The hourly base $18.85 - $25 for this position across the U.S. This range represents a good faith estimate for this position. The specific salary offered to a successful candidate may be influenced by a variety of factors including the candidate’s relevant experience, education, training, certifications, qualifications, and work location.

    **Benefits**

    At Waste Management, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability. As well as a Stock Purchase Plan, Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site.

    If this sounds like the opportunity that you have been looking for, please click "Apply.”

    Equal Opportunity Employer: Minority/Female/Disability/Veteran


    Employment Type

    Full Time

  • Centralized Dispatch Manager (West Phoenix)
    White Cap    Goodyear, AZ 85395
     Posted 2 days    

    A position at White Cap isn’t your ordinary job. You’ll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities.

    The White Cap family is committed to Building Trust on Every Job. We do this by being deeply knowledgeable, fully capable, and always dependable, and our associates are the driving force behind this commitment.

    **Job Summary**

    Responsible for establishing and maintaining performance and productivity metrics and cost management processes for delivery services to customers and fleet management. Ensure the team achieves milestones that meet business satisfaction objectives as well as internal and external service level agreements.

    **Major Tasks, Responsibilities, and Key Accountabilities**

    + Eliminates inter-branch freight expenses by utilizing truck space in tandem with loop trucks to drive down less-than-truckload (LTL) and small package freight costs while improving lead times. Manages inbound freight expenses from manufacturers by back-hauling vendor purchase orders.

    + Improves delivery services to customers by minimizing fleet expenses, increasing revenue per vehicle, reducing the distance traveled per vehicle, and lowering the amount of labor, fuel and toll expenses incurred by the business.

    + Manages order queue for routing based off customer orders. Reviews Department of Transportation (DOT) weight and Hazmat requirements for each vehicle during the routing process.

    + Utilizes Descartes and Geotab platforms to support delivery of a true command vehicle operation by uniting optimized route planning, dispatching, GPS tracking, mobile applications, and fleet/drivers.

    + Creates plans to ensure all deliveries are made timely and according to service level agreements. Analyzes truck delivery tickets by considering delivery address, inventory, time sensitivity, and offload requests to assign the tickets to the appropriate branches.

    + Captures and analyzes inventory in each branch to determine appropriate location of product for proper distribution channels.

    + Coordinates with branches on vehicle maintenance and current lease agreements.

    + Communicates with supervisors on driver/vehicle credentials to schedule delivery appointments with union and non-union job sites.

    **Nature and Scope**

    + Solutions require analysis and investigation.

    + Achieves planned results by decisions and actions based on professional methods, business principles, and practical experience.

    + Manages a group or team of professional individual contributors and/or indirectly supervises support staff.

    **Work Environment**

    + Typically located in a comfortable environment but with regular exposure to factors that may cause noticeable discomfort or a moderate risk of accident or illness, such as temperature extremes, moving machinery, loud noises, and fumes.

    + Ability to lift and carry up to 50 pounds in a physical environment. Ability to stand for periods of time up to and exceeding 60 minutes. Ability to make repetitive movements, such as using a 10-key or calculator, bending, or squatting.

    + Typically requires overnight travel more than 50% of the time.

    **Education and Experience**

    + Typically requires BS/BA in a related discipline. Generally 7+ years of experience in a related field. May require certification. Advanced degree may offset less experience in some disciplines.

    **Preferred Qualifications**

    If you’re looking to play a role in building America, consider one of our open opportunities. We can’t wait to meet you.

    **Functional Area** Logistics

    **Work Type** On-Site

    **Recruiter** Lanaro, Gabriela

    **Req ID** WCJR-024060

    White Cap is an Equal Opportunity Minority/Female/Individuals with Disabilities/Protected Veteran and Affirmative Action Employer. White Cap considers for employment and hires qualified candidates without regard to age, race, religion, color, sex, sexual orientation, gender, gender identity, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law.


    Employment Type

    Full Time

  • Dispatcher
    United Rentals    Phoenix, AZ 85067
     Posted 3 days    

    **_Great company. Great people. Great opportunities._**

    If you’d like the chance to make your mark with the world’s largest equipment rental provider, **come build your future with United Rentals!**

    As a Dispatcher, you will be tasked with organizing the daily dispatch of equipment for a Trench Safety branch in a safe and timely manner. You will be responsible for maximizing the efficiency of UR owned assets and outside resources. Our customers depend us to deliver and pickup on time. Without you, they cannot meet their operational needs, and that's why we seek a professional with integrity who respects and understand the demands of the job.

    **What you'll do:**

    + Daily scheduling of UR Drivers and outside haulers with proactive forward planning

    + Manage constant change to the daily schedule to meet customer demands

    + Manage inter-company transfer hauling

    + Communicate Driver schedules and expectations

    + Become expert on dispatch system, supporting applications, and dispatch processes

    + Be a key player in the daily branch planning meeting

    + Monitor and perform to dispatch metrics

    + Provide excellent service to both external and internal customers

    + Communicate with the team clearly, concisely, and honestly

    + Assist in taking customer telephone orders for deliveries, pickups and service

    + Assist Inside sales team as needed

    + Other duties as assigned

    **Requirements:**

    + College degree preferred or equivalent experience

    + Diligent attention to safety

    + Strong ability to multitask in a fast-paced environment

    + Superior customer service, teamwork and verbal/written communication skills

    + Keen attention to detail

    + Analytical and processes oriented

    + Planner, preparer, problem solver, decision maker

    + Valid driver's license with acceptable driving record

    + Technical knowledge of DOT/Federal Motor Carrier rules and regulations

    This position is deemed Safety Sensitive for purposes of United Rentals’ policies and procedures.

    **_Why join us?_**

    We don’t just “talk the talk!” We’re an award-winning company (recently named a Glassdoor Best Place to Work in 2023) that truly cares about our people - That’s why we offer best-in-class benefits and perks that will support you and your family. In addition to our health and financial plans, we also offer:

    + Paid Parental Leave

    + United Compassion Fund (http://jobs.unitedrentals.com/creative/culture)

    + Employee Discount Program

    + Career Development & Promotional Opportunities

    + Additional Vacation Buy Up Program (US Only)

    + Early Wage Access through Payactiv (US Hourly Only)

    + Paid Sick Leave

    + An inclusive and welcoming culture (http://jobs.unitedrentals.com/creative/diversity)

    Learn more about our full US benefit offerings (http://unitedrentalsbenefits.com/) here.

    United Rentals, Inc. is an Equal Opportunity Employer and makes employment decisions regardless of race, color, religion, sex, national origin, age, genetic information, citizenship status, veteran status, sexual orientation, gender identity, disability, or any other status protected by law. If you need a reasonable accommodation at any point of the application process, please email [email protected] for assistance.

    At United Rentals, we proudly hire active duty members, veterans, reservists, and their families. The values that define your service—leadership, discipline, integrity, and teamwork—are the same values that drive our success. With many veterans already part of our team, we’re ready to help you transition into a rewarding career.

    **_United Rentals consists of a wide variety of roles with different duties and responsibilities. The actual pay rate offered to candidates varies depending upon a wide range of factors including specific position, education, training, experience, skills, and ability._**


    Employment Type

    Full Time

  • Dispatcher - PRN
    City of Maricopa    Police Department, AZ
     Posted 4 days    

    Dispatcher - PRN

    Print (https://www.governmentjobs.com/careers/cityofmaricopaaz/jobs/newprint/4851628)

    Apply

    

    Dispatcher - PRN

    Salary

    $40.00 Hourly

    Location

    Police Department, AZ

    Job Type

    Part-Time

    Job Number

    202500021

    Department

    Police Department

    Opening Date

    03/04/2025

    Closing Date

    6/30/2025 11:59 PM Arizona

    FLSA

    Non-Exempt

    + Description

    + Benefits

    General Summary

    Link to Alt Text - Dispatcher - PRN

    Essential Duties & Responsibilities

    Minimum and Preferred Entrance Qualifications

    + Complimentary membership for employee to Copper Sky Multigenerational Center

    + Paid Sick Leave

    Employer

    City of Maricopa

    Address

    39700 West Civic Center Plaza

    Maricopa, Arizona, 85138

    Phone

    520-316-6805

    Website
    http://www.maricopa-az.gov

    Apply

    Please verify your email addressVerify Email


    Employment Type

    Full Time

  • Flight EMS Dispatcher
    Banner Health    Mesa, AZ 85213
     Posted 4 days    

    **Primary City/State:**

    Mesa, Arizona

    **Department Name:**

    **Work Shift:**

    Varied

    **Job Category:**

    Clinical Support

    Your Journey with us began the moment you made the choice to seek a career with Banner Health. Whether you are just beginning your career or your Journey has spanned 30 years, Banner's employer commitment is: "We'll help make a difference in your life and career so you can make a difference in the lives of others.”

    Take flight in your career with Banner Health by applying for this innovative Communication Specialist Dispatching Role for our new start up endeavor that will create a legacy for emergency transportation, **Banner Air** !

    As a Dispatcher with Banner Air, you will be centrally located at our Banner Health Corporate Mesa office, where you will be working with your team to communicate vital information to Flight Crews as they provide 24-hour care to critical patients in Arizona. You will dispatch our Flight crews from bases in Payson, Sun City, Queen Creek and Casa Grande to both 9-1-1 calls and facility-to-facility transfers.

    Prior experience in the following areas is preferred: Dispatching (911, security, medical, or flight), Health Unit Coordination (HUC), Placement Liaisons, Operation Logistics, or EMS experience.

    Shifts for this position will vary and follow Pitman Scheduling (2 days on, 2 days off, 3 days on, 2 days off)

    POSITION SUMMARY

    This position is for a Communications Specialist for a rotor-wing, Critical-Care medical transport organization.This position is responsible for oversight and flight-following of all missions and serves as the primary communication link between medical teams, referring and receiving facilities/agencies, pilots and the physicians before and throughout transport.

    CORE FUNCTIONS

    1. Activates and follows flight/ground teams during team missions to include flight following, customer notification and documentation. All will be completed in a professional manner, within current policies.

    2. Triages and performs multiple critical tasks in a stressful emergency environment calmly and in a timely manner.

    3. Establishes proficiency with Incident Command Systems, Emergency Operations Centers, Multiple Casualty Incidents, aircraft incident, Hazmat and Disaster plans with the ability to assist management and federal transportation agencies during any incident.

    4. Coordinates the details of medical transports by working with the aviation, medical and communications departments in conjunction with the requesting agency and other appropriate resources.

    5. Accurately inputs all flight and ground transport information into network database with special regard to FAA Part 135 and NCME policies and procedures. Maintains a working knowledge of FAA rules and regulations (pertaining to Parts 91 and 135) and remains current and complies with all policies and procedures.

    6. Maintains and facilitates positive relationships with referring and receiving facilities and pre-hospital agencies to ensure a safe, coordinated and expeditious response for emergency assistance and/or transport for all customers, both internal and external.

    7. Implements proper procedures for notification of administration personnel and/or appropriate agencies in the event of incidents, accidents, or emergency situations involving personnel according to established policies and procedures.

    8. This role will be expected to function independently according to the established protocols and procedures. Confers with supervisor for unusual situations. Difficult decisions may include unusual circumstances where aeromedical transport mode may change according to location, weather, mechanical issues or activation of the Pre / Post Accident Incident Plan. External customers to include all aspects of emergency service departments (fire, police, public service, EMS, bystanders and other dispatch centers). Internally they will work closely with the administrative representatives and the patient placement specialists in addition this position works closely with both aeromedical teams.

    MINIMUM QUALIFICATIONS

    High school diploma/GED or equivalent working knowledge.

    Med Evac: Within the first six months of hire, must obtain Med Trans Corp. Part 135 certification.

    Western Region: Within the first year of hire, must be able to obtain AHA CPR certification and flight-following certification through the International Association of Medical Transport Communication Specialists (IAMTCS).

    Banner Air: Within the first six months of hire, must obtain Med Trans Corp. Part 135 certification training.

    Must be computer literate and have a good working knowledge of Word, Access and Excel software programs. Must be able to learn other software programs as necessary, including custom programs. Must possess excellent customer service skills and have the ability to function calmly in high pressure situations, think clearly and logically, and make problem-solving decisions based on information given. Must have excellent verbal, written, and interpersonal communications skills. Ability to multi-task and to work as a team.

    PREFERRED QUALIFICATIONS

    Previous experience with air medical communications experience. Current EMT-B certification or higher. Previous medical terminology course or experience. EMS operation experience.

    Additional related education and/or experience preferred.

    **EEO Statement:**

    EEO/Female/Minority/Disability/Veterans (https://www.bannerhealth.com/careers/eeo)

    Our organization supports a drug-free work environment.

    **Privacy Policy:**

    Privacy Policy (https://www.bannerhealth.com/about/legal-notices/privacy)

    EOE/Female/Minority/Disability/Veterans

    Banner Health supports a drug-free work environment.

    Banner Health complies with applicable federal and state laws and does not discriminate based on race, color, national origin, religion, sex, sexual orientation, gender identity or expression, age, or disability


    Industry

    Health Sciences

    Employment Type

    Full Time

  • Dispatcher (nights)
    United Petroleum Transports    Phoenix, AZ 85067
     Posted 5 days    

    Dispatcher (nights)

    Job Details

    Job Location

    AZ Phoenix - Phoenix, AZ

    Education Level

    High School

    Travel Percentage

    None

    Job Category

    Admin - Clerical

    Description

    The Fleet Manager is responsible for dispatching loads to our customers.

    A Day in the life of a Fleet Dispatcher:

    + Promote safety in all actions

    + Control and complete paperwork as required

    + Safely plan driver trips around load/customer expectations and safety guidelines

    + Communicate with drivers regarding company and customer requirements

    + Relay to customer service any issues that need to be relayed to the customer

    + Assisting the drivers in planning routes and building loads

    + Prioritize loads for timely delivery

    + Track and trace all current loads in transit and deliveries

    + Assign loads to drivers in a fair and equitable manner

    + Assisting the drivers with planning for the safe and timely transit of fuel by helping them maintaining legal hours of service/ELD logs throughout their trip to destination

    + Communicate with drivers during check-ins throughout pickup, transit, and delivery

    + Monitor store inventories

    + Put a friendly, professional face forward when dealing with not only the drivers, but customer service and all support staff

    + Communicate with CSC Manager, Asst. CSC Manager, and Customer Service Reps as required

    + Comply with all corporate policies and procedures and all health and safety policies

    Additional Responsibilities:

    + Carry out other duties assigned by CSC Manager as required

    Qualifications

    Education & Experience:

    + High School Education or equivalent

    + One year experience dispatching or in the customer service area

    Knowledge, Skills and Abilities:

    + Excellent verbal and written communication skills

    + Knowledge of DOT regulations, federal and state standards

    + Ability to prioritize and manage multiple projects

    + Self-starter with detail oriented work habits

    + Able to maintain confidentiality

    + Display professional demeanor

    + Good interpersonal skills; able to work well with wide range of individuals

    + Demonstrate dependability through good attendance and adherence to timelines and schedules

    + Basic computer skills (word & excel)

    + Knowledge of basic company employment policies and procedures

    Physical Requirements:

    + Sitting for long periods of time, walking, finger dexterity, feeling, repetitive motions, talking, hearing and visual activity

    + Occasional lifting (up to 20 pounds)

    Schedule:

    + Sunday through Tuesday, and every other Wednesday 5 pm to 5 am


    Employment Type

    Full Time

  • Dispatcher I
    EMCOR Group    Phoenix, AZ 85067
     Posted 5 days    

    **Description**

    Mesa Energy Systems is a wholly owned subsidiary of EMCOR Group, Inc. EMCOR is the world’s leading provider of mechanical and electrical construction and facilities services, including planning, consulting, and operations and maintenance. Mesa Energy Systems is a HVAC mechanical services company that provides fully integrated solutions for preventative maintenance and repair, upgrading existing mechanical, electrical, and controls systems to provide the most efficient economic solutions to meet customer expectations.

    **Job Title:** Dispatcher I

    **Principal Duties and Responsibilities**

    + Take client service calls and open jobs as needed following all proper procedures.

    + Check all work orders for proper addressing, labor hours charged, all numbers, dates, et., before work orders are given to billing.

    + Schedule the calls along with all previously scheduled work.

    + Dispatch techs on previously scheduled maintenance and service calls.

    + Verify times and job status (complete, open). Create job number and job file. Dispatch both emergency and scheduled work.

    + Order filters for monthly maintenance as needed for technician/driver pick up.

    + Research as needed on whether a job is a warranty call or not. This may involve the Project Manager or accounting’s assistance in pulling invoices. Research may include checking on vendor invoices and relevant service ticket information.

    + Keep necessary job logs and file paperwork in conjunction with the Purchasing Agent.

    + Assist new technicians in employment policies and procedures as they relate to dispatch.

    + Assist other dispatchers by handling phone/radio overflow when necessary. Cover during lunch time and sick and/or vacation leave.

    + In the event of a technician’s injury or accident, have employee notify Human Resources immediately and re-schedule workflow as needed.

    + Take problem/complaint calls and handle appropriately or direct to Branch Manager.

    + Take calls for billing/invoice questions and direct to proper personnel.

    + When necessary, advise sales department of major clients’ service calls.

    + Timesheets: Route completed original timecard to HR/Payroll clerk with work order numbers and prevailing wage rates (if applicable).

    + Enter tech’s time into Coins.

    + Enter materials, truck charges, recommended repairs, and the work summary from the work ticket. Research material costs, if necessary.

    + Complete service work order and print the “pre-invoice” for Branch Manager’s review.

    + Keep tracking sheet for date of requests and receipt of reports.

    + Maintain certified payroll report files for each job.

    + Engage in cross training opportunities as required to further your ability to support those around you along with development of coworkers to improve the business and customer experience.

    + Additional responsibilities as assigned, such as providing support for dispatch operations or assisting with accounting clerical tasks.

    **Job Specifications** (incl. Education requirements, minimal experience, computer skills required, etc.)

    + High School Diploma or equivalent a plus.

    + Previous HVAC industry experience a plus

    + 1+ years customer service background required

    + General computer skills including Microsoft Word and Excel

    As a leading provider of mechanical and electrical construction, facilities services, and energy infrastructure, we offer employees a competitive salary and benefits package and we are always looking for individuals with the talent and skills required to contribute to our continued growth and success. Equal Opportunity Employer/Veterans/Disabled.

    **Benefits:** We are committed to providing employees a comprehensive benefits package which includes medical, dental, and vision coverage, along with health savings and flexible spending accounts, life insurance, disability, a 401(k) Savings Plan, College Coach and employee assistance program.

    **Notice to prospective employees:** There have been fraudulent postings and emails regarding job openings. EMCOR Group and its companies list open positions here. Please check our available positions to confirm that a post or email is genuine.

    \#Mesa

    \#LI-mesa

    \#LI-hvacjobs

    \#LI-Onsite


    Employment Type

    Full Time

  • Nurse Practitioner / Physician Assistant
    Dispatch Health    Tucson, AZ 85702
     Posted 9 days    

    How You'll Make an Impact

    **$2,500 sign on bonus!**

    We are hiring Nurse Practitioners and Physician Assistants with acute care experience in ER, Urgent Care, or Internal Medicine to join our growing team serving the **Tucson, AZ** community. Our Advanced Practice Providers team with DHMTs (Medical Technicians) and are equipped with everything needed to treat common to complex injuries and illnesses through comprehensive health assessments, including diagnosis, treatment, and outcome management, for patients of all ages. Our innovative model allows us to provide definitive care in the home, including point of care laboratory studies, minor procedures, splinting, wound care, suturing, IV fluid and medication administration. We provide whole person care by facilitating timely follow up and care coordination.

    **Job Details:**

    + Flexible schedule!

    + 1:1 patient ratio, see up to 8 patients in a shift

    + MUST have 2+ years of APP experience in either of the following settings: Emergency, urgent care, internal medicine or family medicine.

    + On-site training offered

    + Liability and malpractice insurance offered

    + Growth opportunities

    + Company vehicle provided

    What You'll Do

    + Workas part of a clinical care team with a DHMT (Medical Technician) and individually, as appropriatefor the service line,to deliver care in the patient’s home through our innovative in-home care service lines (i.e., Acute Care, Bridge Care, AdvancedCare, Tele-presentation and others). This involves being in a mobile unit and driving or riding in a company vehicle to the place of service.

    + Perform comprehensive health assessments and diagnose and treat complex illnesses.

    + Provide therapeutic interventions, such as splinting, suturing, wound care and minor procedures.

    + Use critical thinking skills and follow evidence-based standards of practice.

    + Accurately and thoroughly document your patient encounter and ensure accuracy.

    + Analyze test data to diagnose, treat and arrange appropriate follow up for the patient to ensure continuity of care.

    + Educate patients and families on how to treat their acute illness and manage their health and well-being.

    + Effectively navigate difficult conversations related to end-of-life issues and goals of care.

    + Communicate effectively with patients, family, the medical power of attorney, primary care provider and all individuals involved in the patient’s care.

    + Identify and proactively solve problems.

    + Adhere to clinical and safety standards, protocols, and performance metrics.

    + Provide care with compassion, empathy, and cultural competency.

    + Maintain positive relationships with DHMT partners and remote teams.

    + Attend training sessions and clinical team meetings.

    + Maintain professional etiquette and serve as ambassadors for DispatchHealth.

    + Lead your practice and always do what’s right for the patient.

    What You Need

    + Minimum of two years of experience as an APP in the Emergency Department, Urgent Care, Internal Medicine, Hospital, Family Practice, Cardiac, Pulmonary or other relevant areas

    + Those with less than two years of experience as an APP, but with two or more years’ experience as a paramedic, RN (ED or ICU), Flight Nurse or a graduate from an ENP program or fellowship (NP’s) or EM/Hospitalist residency (PA’s) are also encouraged to apply

    + Graduate with an advanced degree from an accredited institution

    + Current unrestricted state license as a Nurse Practitioner or Physician Assistant

    + Nationally board certified, current

    + Current BLS required, ACLS certification preferred

    + Prescriptive authority and DEA

    + Valid driver’s license with clean driving record

    + Complete required drivers training upon hire

    + Ability to lift and carry equipment up to 50 pounds

    + Ability to walk up and down several flights of stairs easily

    + Flexible to work evenings, weekends, and holidays, as needed

    Who We Are

    DispatchHealth is redefining healthcare delivery through mobile and virtual healthcare. A rapidly scaling Denver, Colo., startup, we provide right-sized healthcare through the power of technology, convenience, and service. DispatchHealth is creating an integrated, convenient, high-touch care-delivery solution that extends the capabilities of the patient's care team and ensures that we provide personalized, quality care in the home or at the patient’s location of need. Our skilled, certified providers arrive onsite with the expertise and tools necessary to administer advanced medical care, supported by our technological infrastructure to ensure quality and to improve outcomes. DispatchHealth brings together experienced professionals with proven success in medicine, engineering and operations and a passion for transforming the healthcare landscape.

    DispatchHealth is committed to creating and supporting a diverse and inclusive team and serving all communities. All qualified applicants will be considered for employment regardless of race, gender, gender identity or expression, sexual orientation, religion, national origin, disability, age, or veteran status. DispatchHealth offers a comprehensive benefit package, including medical, dental and vision insurance, 401k, paid time off, family, and short-term disability leave.

    **Our Mission**

    We deliver trusted, compassionate care to all in the comfort of home.

    **Our Vision**

    Building the world's largest in-home care system.

    **Our Values are embodied in** **_The DispatchWay_**

    + Courage to advocate for our patients and each other

    + Innovation to trailblaze a new path for healthcare

    + Integrity to create a respectful and inclusive environment

    + Compassion to provide quality, safe and excellent care

    **What makes us different?**

    + DispatchHealth is a provider-led organization and encourages our teams to help inform decisions that impact your practice.

    + We spend time with our patients to treat the whole person.

    + Our patient-centric approach consistently results in a NPS score of 95 or better.

    + We offer flexible work schedules and PTO.

    + We offer full healthcare benefits and 401k for full-time employees, with a company match.

    + We support professional growth and leadership opportunities.

    + We offer CME, organizational conference, and workshop opportunities.

    + Our clinicians align with our guiding principles.

    Connect With Us

    Get to know us! Watch the video to hear from healthcare professionals on what it's like to work with DispatchHealth. Follow us on Facebook (https://www.facebook.com/DispatchHealthNational) , **X, (https://twitter.com/DispatchHealth)** and **YouTube (https://www.youtube.com/channel/UCkjSCNGLpPLE-TL6EX4Y6hw)** to learn more.

    \#APP

    \#EVR

    Job Post Information* : Posted Date

    9/24/2024


    Employment Type

    Full Time

  • DispatchHealth Medical Technician - Paramedic (Full Time)
    Dispatch Health    Tucson, AZ 85702
     Posted 9 days    

    How You'll Make an Impact

    The DispatchHealth Medical Technician (DHMT III) supports patient care by assisting with physical exams, point of care testing and data gathering servicing the **Tucson** area. The DHMT III works at the direction of a virtual DispatchHealth Advanced Practice Provider (Nurse Practitioner or Physician Assistant) while being present with patients in their homes. Strong organizational and customer service skills are keys to success as a DHMT III. Extensive on-the-job training will be provided for this exciting opportunity to assist in the delivery of hospital-level healthcare in the comfort of a patient’s home.

    What You'll Do

    + Drive DispatchHealth vehicle to meet patients at their place of need and load and unload supplies for daily activities

    + Don and doff PPE appropriately and maintain strict infection prevention strategies

    + Communicate with a healthcare provider via messaging, video conference and mobile device

    + Obtain patient’s vital signs and assist in the collection of patient data

    + Facilitate a physical exam using a mobile device and conduct other diagnostic tests and treatments as requested by virtual provider, as permitted by state law. This may include, but is not limited to, blood draws, EKG, splints, basic wound care, and other patient care activities that are required for the successful completion of the visit.

    + Perform any indicated point-of-care lab testing as directed by virtual provider

    + Provide discharge instructions in conjunction with virtual provider

    + Responsible for equipment use, care and allocation

    + Restock and clean equipment at end of shift appropriately

    + Other duties as assigned to successfully complete a visit and maintain equipment and vehicles

    What You Need

    + Emergency Medical Technician - Paramedic certification (EMT-P) in the state in good standing

    + Minimum one (1) year patient facing experience

    + Valid driver’s license with clean driving record

    + BLS, American Heart Association

    + High School Diploma or GED equivalent

    + Ability to lift and carry equipment up to 50 pounds

    + Ability to walk up and down several flights of stairs easily while carrying equipment

    + Strong customer service, communication, and technological skills

    + Previous experience of comprehensive history gathering and documentation within EMR

    + Previous experience with basic procedural skills

    + Cultural competency - ability to interact with patients and families and develop rapport and trust, ability to communicate and provide verbal professional clinical presentations/summaries

    + Function autonomously and as part of a team to responsibility deliver care with flexibility and open-mindedness

    + Continuous learner with strong critical thinking skills

    + Ability to work a varied schedule with evenings, holidays and weekends required

    Who We Are

    DispatchHealth is redefining healthcare delivery through mobile and virtual healthcare. A rapidly scaling Denver, Colo., startup, we provide right-sized healthcare through the power of technology, convenience, and service. DispatchHealth is creating an integrated, convenient, high-touch care-delivery solution that extends the capabilities of the patient's care team and ensures that we provide personalized, quality care in the home or at the patient’s location of need. Our skilled, certified providers arrive onsite with the expertise and tools necessary to administer advanced medical care, supported by our technological infrastructure to ensure quality and to improve outcomes. DispatchHealth brings together experienced professionals with proven success in medicine, engineering and operations and a passion for transforming the healthcare landscape.

    DispatchHealth is committed to creating and supporting a diverse and inclusive team and serving all communities. All qualified applicants will be considered for employment regardless of race, gender, gender identity or expression, sexual orientation, religion, national origin, disability, age, or veteran status. DispatchHealth offers a comprehensive benefit package, including medical, dental and vision insurance, 401k, paid time off, family, and short-term disability leave.

    **Do you want to be part of and thrive in a fast-paced, growth-stage, entrepreneurial technology, and healthcare delivery company?**

    **Are you willing to roll up your sleeves and do what needs to be done?**

    **Are you passionate about transforming healthcare through technology innovation, service and quality care delivered to patients?**

    **Our Mission**

    We deliver trusted, compassionate care to all in the comfort of home.

    **Our Vision**

    Building the world's largest in-home care system.

    **Our Values are embodied in** **_The DispatchWay_**

    + Courage to advocate for our patients and each other

    + Innovation to trailblaze a new path for healthcare

    + Integrity to create a respectful and inclusive environment

    + Compassion to provide quality, safe and excellent care

    Connect With Us

    Get to know us! Watch the video to hear from healthcare professionals on what it's like to work with DispatchHealth. Follow us on Facebook (https://www.facebook.com/DispatchHealthNational) , **Twitter (https://twitter.com/DispatchHealth)** and **YouTube (https://www.youtube.com/channel/UCkjSCNGLpPLE-TL6EX4Y6hw)** to learn more.

    Job Post Information* : Posted Date

    2/17/2025


    Employment Type

    Full Time


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