Transportation, Logistics & Distribution
Schedule and dispatch workers, work crews, equipment, or service vehicles for conveyance of materials, freight, or passengers, or for normal installation, service, or emergency repairs rendered outside the place of business.
Dispatchers, Except Police, Fire, and Ambulance
Average
$42,380
ANNUAL
$20.37
HOURLY
Entry Level
$29,490
ANNUAL
$14.18
HOURLY
Mid Level
$38,050
ANNUAL
$18.29
HOURLY
Expert Level
$60,390
ANNUAL
$29.03
HOURLY
Dispatchers, Except Police, Fire, and Ambulance
Dispatchers, Except Police, Fire, and Ambulance
Job Titles
Entry Level
JOB TITLE
Police, Fire, or Ambulance Call Taker
Mid Level
JOB TITLE
Police, Fire, or Ambulance Dispatcher
Expert Level
JOB TITLE
Police, Fire, or Ambulance Call Center Supervisor
Supporting Programs
Dispatchers, Except Police, Fire, and Ambulance
Dispatchers, Except Police, Fire, and Ambulance
01
Schedule or dispatch workers, work crews, equipment, or service vehicles to appropriate locations, according to customer requests, specifications, or needs, using radios or telephones.
02
Prepare daily work and run schedules.
03
Confer with customers or supervising personnel to address questions, problems, or requests for service or equipment.
04
Relay work orders, messages, or information to or from work crews, supervisors, or field inspectors, using telephones or two-way radios.
05
Receive or prepare work orders.
06
Record and maintain files or records of customer requests, work or services performed, charges, expenses, inventory, or other dispatch information.
07
Arrange for necessary repairs to restore service and schedules.
08
Monitor personnel or equipment locations and utilization to coordinate service and schedules.
09
Determine types or amounts of equipment, vehicles, materials, or personnel required, according to work orders or specifications.
10
Oversee all communications within specifically assigned territories.
Dispatchers, Except Police, Fire, and Ambulance
Common knowledge, skills & abilities needed to get a foot in the door.
KNOWLEDGE
Customer and Personal Service
KNOWLEDGE
Public Safety and Security
KNOWLEDGE
Administration and Management
KNOWLEDGE
Administrative
KNOWLEDGE
English Language
SKILL
Active Listening
SKILL
Speaking
SKILL
Coordination
SKILL
Monitoring
SKILL
Reading Comprehension
ABILITY
Oral Comprehension
ABILITY
Oral Expression
ABILITY
Speech Clarity
ABILITY
Speech Recognition
ABILITY
Deductive Reasoning
Dispatchers, Except Police, Fire, and Ambulance
Lane Valente Industries is a Leading International construction and facility maintenance company with offices throughout the U.S. and Canada.
We have a strong in-house group of field technicians that services top U.S. corporations and are supported by top notch managers in our offices.
We are always looking for talented people driven to be highly productive members of the team with an emphasis on integrity and learning.
CURRENT OPPORTUNITY: HVAC DISPATCHER
JOB TYPE : Full-time
JOB RESPONSIBILITIES:
In this first-shift position, the responsible person will communicate with the customer to determine service needs. This person will schedule and notify technicians of assignments and enter necessary data into the computer database. Performs related work as required.
+ Primary responsibility is customer service.
+ Communicates with customers to determine their needs.
+ Schedules and notifies service technicians of work order assignments using GPS tracking and dispatching software.
+ Receives check-in call from the service technicians and informs workers of the next job to respond to.
+ Supports service technicians.
+ Maintains customer repair records using the computer database to give detailed history of the work performed at their sites.
+ Maintains dispatching board to ensure maximum efficient capacity of technicians.
+ Manage on-call schedule and notify technicians of their assigned weeks.
+ Notify answering service of the schedule and numbers to call in case of emergency.
+ Know and understand service work order module and service contract.
+ Active in all facets of dispatch.
+ Various reporting responsibilities as needed.
JOB REQUIREMENTS:
Requirements needed in order to be considered for this position:
+ Requires a high school diploma...additional education a plus.
+ Previous dispatching/customer service experience.
+ Experience and utilizing judgment to plan and accomplish goals.
+ Follow up and follow through with technicians and customers to help maintain good customer relationships.
+ Ideal candidates will have the following customer service-related skills:
+ A professional and courteous telephone manner.
+ Ability to handle a multiple-lined phone system...GPS system and dispatch to multiple field technicians.
+ Patience and endurance to sit/stand behind a desk all day.
BENEFITS OFFERED:
+ Medical Insurance
+ Dental Insurance
+ Paid Vacations
+ 401(k) retirement plan with generous company match
Powered by JazzHR
Full Time
**Description**
Mesa Energy Systems is a wholly owned subsidiary of EMCOR Group, Inc. EMCOR is the world’s leading provider of mechanical and electrical construction and facilities services, including planning, consulting, and operations and maintenance. Mesa Energy Systems is a HVAC mechanical services company that provides fully integrated solutions for preventative maintenance and repair, upgrading existing mechanical, electrical, and controls systems to provide the most efficient economic solutions to meet customer expectations.
**Job Title:** Dispatcher I
**Principal Duties and Responsibilities**
+ Take client service calls and open jobs as needed following all proper procedures.
+ Check all work orders for proper addressing, labor hours charged, all numbers, dates, et., before work orders are given to billing.
+ Schedule the calls along with all previously scheduled work.
+ Dispatch techs on previously scheduled maintenance and service calls.
+ Verify times and job status (complete, open). Create job number and job file. Dispatch both emergency and scheduled work.
+ Order filters for monthly maintenance as needed for technician/driver pick up.
+ Research as needed on whether a job is a warranty call or not. This may involve the Project Manager or accounting’s assistance in pulling invoices. Research may include checking on vendor invoices and relevant service ticket information.
+ Keep necessary job logs and file paperwork in conjunction with the Purchasing Agent.
+ Assist new technicians in employment policies and procedures as they relate to dispatch.
+ Assist other dispatchers by handling phone/radio overflow when necessary. Cover during lunch time and sick and/or vacation leave.
+ In the event of a technician’s injury or accident, have employee notify Human Resources immediately and re-schedule workflow as needed.
+ Take problem/complaint calls and handle appropriately or direct to Branch Manager.
+ Take calls for billing/invoice questions and direct to proper personnel.
+ When necessary, advise sales department of major clients’ service calls.
+ Timesheets: Route completed original timecard to HR/Payroll clerk with work order numbers and prevailing wage rates (if applicable).
+ Enter tech’s time into Coins.
+ Enter materials, truck charges, recommended repairs, and the work summary from the work ticket. Research material costs, if necessary.
+ Complete service work order and print the “pre-invoice” for Branch Manager’s review.
+ Keep tracking sheet for date of requests and receipt of reports.
+ Maintain certified payroll report files for each job.
**Job Specifications** (incl. Education requirements, minimal experience, computer skills required, etc.)
+ High School Diploma or equivalent a plus.
+ Previous HVAC industry experience a plus
+ 1+ years customer service background required
+ General computer skills including Microsoft Word and Excel
As a leading provider of mechanical and electrical construction, facilities services, and energy infrastructure, we offer employees a competitive salary and benefits package and we are always looking for individuals with the talent and skills required to contribute to our continued growth and success. Equal Opportunity Employer/Veterans/Disabled.
**Notice to prospective employees:** There have been fraudulent postings and emails regarding job openings. EMCOR Group and its companies list open positions here. Please check our available positions to confirm that a post or email is genuine.
\#Mesa
\#LI-mesa
\#LI-hvacjobs
\#LI-mechanicalengineer
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.
Full Time
Dispatcher
Location Phoenix, AZ
Type Full Time
Share this posting
EXCELLENT CUSTOMER SERVICE...GREAT COMMUNICATION SKILLS?
On-Site Health & Safety has been in operation since 1996, starting in California and now expanding across 20 states and growing. Our mission is simple: “We keep America working by being On-Site.” Our core services include responding to various worksites to help companies comply with health and safety requirements, providing incident reports and first aid after accidents, performing pulmonary function testing, drug screening, hearing tests, and drawing blood when certified/licensed. To support our continued growth and commitment to safety, we're actively seeking skilled and dedicated Dispatchers to join our expanding team at our Glendale office.
Company Benefits include:
+ Paid Training
+ Medical Benefits with a wide range of choices that best meet your needs
+ 401k retirement plan
+ Opportunity for Career Advancement
+ Presence in 20+ states gives current employees the ease of transferring to different areas
Position Specific Benefits/Privileges:
+ Full-Time
+ Balanced schedule: Monday through Friday, 8-hour shifts- weekends always off
+ Shift Flexibility: Choose between 6:00 AM–3:00 PM or 9:00 AM–6:00 PM
+ $16/hour
You Will Support Our Clinets by:
+ Dispatching technicians to job sites in response to first aid incidents
+ Monitoring and tracking technician activity using our GPS system
+ Answering incoming calls, identifying client needs, and providing clear, effective solutions
+ Managing both inbound and outbound calls from the dispatch center
+ Listening carefully to clients, evaluating their needs, and responding appropriately
+ Educating prospective clients on the full range of services we provide
+ Building professional, long-term relationships through exceptional service
+ Accurately scheduling services based on client requests and technician availability
+ Performing accurate data entry and completing detailed electronic dispatch forms
Ideal Candidates Must Demonstrate:
+ Professional phone etiquette, active listener, and possesses strong communication skills
+ A positive attitude and being team-oriented
+ The ability to follow verbal and written instructions
+ The ability to be detail-oriented and accurate
+ Professional demeanor with clients
+ The ability to communicate verbally and in writing
+ The ability to quickly learn new computer systems
+ The ability to read maps and work with GPS systems
+ The ability to type at least 35 WPM
Minimum Qualifications:
+ High School Diploma/ GED required.
+ Must be 18 years or older.
+ Working knowledge of office equipment: Phones, printers, and fax
+ Working knowledge of Microsoft Office (Outlook, Word, Excel) & Google Doc
+ Must be punctual, dependable, and professional
+ Must be comfortable participating in a drug screen
Looking for something better? Join our team*!
Apply to this job with your resume to be considered for this position.
**On-Site Health & Safety conducts an extensive background check, which includes a motor vehicle driver’s license check. The insurance company and internal safety department review MVR records to determine if an applicant will be extended fleet driving privileges based on several risk factors, including previous negative “hits” on an MVR check, such as excessive moving violations, DUIs, reckless driving, etc. The search also considers a driver’s driving age/history.
Applicants must meet the minimum requirements above to apply. On-Site Health & Safety offers of employment are contingent upon the successful outcome of a pre-employment background check and drug screen.
Compensation: $16.00 per hour
On-Site Health & Safety
Why On-Site? As an essential resource for employers to improve the health and safety of their workforce, On-Site Health & Safety deploys hundreds of EMTs, paramedics, nurses, and safety professionals to assist industries nationwide...all under the guidance of a talented team of admin, logistics, dispatch, and managerial professionals. Join the On-Site team today and discover for yourself what sets us apart!
Company Website: www.onsitehealthandsafety.com
+
+
Full Time
Dispatcher
Location Peoria, AZ
Type Full Time
Share this posting
EXCELLENT CUSTOMER SERVICE...GREAT COMMUNICATION SKILLS?
On-Site Health & Safety has been in operation since 1996, starting in California and now expanding across 20 states and growing. Our mission is simple: “We keep America working by being On-Site.” Our core services include responding to various worksites to help companies comply with health and safety requirements, providing incident reports and first aid after accidents, performing pulmonary function testing, drug screening, hearing tests, and drawing blood when certified/licensed. To support our continued growth and commitment to safety, we're actively seeking skilled and dedicated Dispatchers to join our expanding team at our Glendale office.
Company Benefits include:
+ Paid Training
+ Medical Benefits with a wide range of choices that best meet your needs
+ 401k retirement plan
+ Opportunity for Career Advancement
+ Presence in 20+ states gives current employees the ease of transferring to different areas
Position Specific Benefits/Privileges:
+ Full-Time
+ Balanced schedule: Monday through Friday, 8-hour shifts- weekends always off
+ Shift Flexibility: Choose between 6:00 AM–3:00 PM or 9:00 AM–6:00 PM
+ $16/hour
You Will Support Our Clinets by:
+ Dispatching technicians to job sites in response to first aid incidents
+ Monitoring and tracking technician activity using our GPS system
+ Answering incoming calls, identifying client needs, and providing clear, effective solutions
+ Managing both inbound and outbound calls from the dispatch center
+ Listening carefully to clients, evaluating their needs, and responding appropriately
+ Educating prospective clients on the full range of services we provide
+ Building professional, long-term relationships through exceptional service
+ Accurately scheduling services based on client requests and technician availability
+ Performing accurate data entry and completing detailed electronic dispatch forms
Ideal Candidates Must Demonstrate:
+ Professional phone etiquette, active listener, and possesses strong communication skills
+ A positive attitude and being team-oriented
+ The ability to follow verbal and written instructions
+ The ability to be detail-oriented and accurate
+ Professional demeanor with clients
+ The ability to communicate verbally and in writing
+ The ability to quickly learn new computer systems
+ The ability to read maps and work with GPS systems
+ The ability to type at least 35 WPM
Minimum Qualifications:
+ High School Diploma/ GED required.
+ Must be 18 years or older.
+ Working knowledge of office equipment: Phones, printers, and fax
+ Working knowledge of Microsoft Office (Outlook, Word, Excel) & Google Doc
+ Must be punctual, dependable, and professional
+ Must be comfortable participating in a drug screen
Looking for something better? Join our team*!
Apply to this job with your resume to be considered for this position.
**On-Site Health & Safety conducts an extensive background check, which includes a motor vehicle driver’s license check. The insurance company and internal safety department review MVR records to determine if an applicant will be extended fleet driving privileges based on several risk factors, including previous negative “hits” on an MVR check, such as excessive moving violations, DUIs, reckless driving, etc. The search also considers a driver’s driving age/history.
Applicants must meet the minimum requirements above to apply. On-Site Health & Safety offers of employment are contingent upon the successful outcome of a pre-employment background check and drug screen.
Compensation: $16.00 per hour
On-Site Health & Safety
Why On-Site? As an essential resource for employers to improve the health and safety of their workforce, On-Site Health & Safety deploys hundreds of EMTs, paramedics, nurses, and safety professionals to assist industries nationwide...all under the guidance of a talented team of admin, logistics, dispatch, and managerial professionals. Join the On-Site team today and discover for yourself what sets us apart!
Company Website: www.onsitehealthandsafety.com
+
+
Full Time
Dispatcher
Location Glendale, AZ
Type Full Time
Share this posting
EXCELLENT CUSTOMER SERVICE...GREAT COMMUNICATION SKILLS?
On-Site Health & Safety has been in operation since 1996, starting in California and now expanding across 20 states and growing. Our mission is simple: “We keep America working by being On-Site.” Our core services include responding to various worksites to help companies comply with health and safety requirements, providing incident reports and first aid after accidents, performing pulmonary function testing, drug screening, hearing tests, and drawing blood when certified/licensed. To support our continued growth and commitment to safety, we're actively seeking skilled and dedicated Dispatchers to join our expanding team at our Glendale office.
Company Benefits include:
+ Paid Training
+ Medical Benefits with a wide range of choices that best meet your needs
+ 401k retirement plan
+ Opportunity for Career Advancement
+ Presence in 20+ states gives current employees the ease of transferring to different areas
Position Specific Benefits/Privileges:
+ Full-Time
+ Balanced schedule: Monday through Friday, 8-hour shifts- weekends always off
+ Shift Flexibility: Choose between 6:00 AM–3:00 PM or 9:00 AM–6:00 PM
+ $16/hour
You Will Support Our Clinets by:
+ Dispatching technicians to job sites in response to first aid incidents
+ Monitoring and tracking technician activity using our GPS system
+ Answering incoming calls, identifying client needs, and providing clear, effective solutions
+ Managing both inbound and outbound calls from the dispatch center
+ Listening carefully to clients, evaluating their needs, and responding appropriately
+ Educating prospective clients on the full range of services we provide
+ Building professional, long-term relationships through exceptional service
+ Accurately scheduling services based on client requests and technician availability
+ Performing accurate data entry and completing detailed electronic dispatch forms
Ideal Candidates Must Demonstrate:
+ Professional phone etiquette, active listener, and possesses strong communication skills
+ A positive attitude and being team-oriented
+ The ability to follow verbal and written instructions
+ The ability to be detail-oriented and accurate
+ Professional demeanor with clients
+ The ability to communicate verbally and in writing
+ The ability to quickly learn new computer systems
+ The ability to read maps and work with GPS systems
+ The ability to type at least 35 WPM
Minimum Qualifications:
+ High School Diploma/ GED required.
+ Must be 18 years or older.
+ Working knowledge of office equipment: Phones, printers, and fax
+ Working knowledge of Microsoft Office (Outlook, Word, Excel) & Google Doc
+ Must be punctual, dependable, and professional
+ Must be comfortable participating in a drug screen
Looking for something better? Join our team*!
Apply to this job with your resume to be considered for this position.
**On-Site Health & Safety conducts an extensive background check, which includes a motor vehicle driver’s license check. The insurance company and internal safety department review MVR records to determine if an applicant will be extended fleet driving privileges based on several risk factors, including previous negative “hits” on an MVR check, such as excessive moving violations, DUIs, reckless driving, etc. The search also considers a driver’s driving age/history.
Applicants must meet the minimum requirements above to apply. On-Site Health & Safety offers of employment are contingent upon the successful outcome of a pre-employment background check and drug screen.
Compensation: $16.00 per hour
On-Site Health & Safety
Why On-Site? As an essential resource for employers to improve the health and safety of their workforce, On-Site Health & Safety deploys hundreds of EMTs, paramedics, nurses, and safety professionals to assist industries nationwide...all under the guidance of a talented team of admin, logistics, dispatch, and managerial professionals. Join the On-Site team today and discover for yourself what sets us apart!
Company Website: www.onsitehealthandsafety.com
+
+
Full Time
Dispatcher
Location Scottsdale, AZ
Type Full Time
Share this posting
EXCELLENT CUSTOMER SERVICE...GREAT COMMUNICATION SKILLS?
On-Site Health & Safety has been in operation since 1996, starting in California and now expanding across 20 states and growing. Our mission is simple: “We keep America working by being On-Site.” Our core services include responding to various worksites to help companies comply with health and safety requirements, providing incident reports and first aid after accidents, performing pulmonary function testing, drug screening, hearing tests, and drawing blood when certified/licensed. To support our continued growth and commitment to safety, we're actively seeking skilled and dedicated Dispatchers to join our expanding team at our Glendale office.
Company Benefits include:
+ Paid Training
+ Medical Benefits with a wide range of choices that best meet your needs
+ 401k retirement plan
+ Opportunity for Career Advancement
+ Presence in 20+ states gives current employees the ease of transferring to different areas
Position Specific Benefits/Privileges:
+ Full-Time
+ Balanced schedule: Monday through Friday, 8-hour shifts- weekends always off
+ Shift Flexibility: Choose between 6:00 AM–3:00 PM or 9:00 AM–6:00 PM
+ $16/hour
You Will Support Our Clinets by:
+ Dispatching technicians to job sites in response to first aid incidents
+ Monitoring and tracking technician activity using our GPS system
+ Answering incoming calls, identifying client needs, and providing clear, effective solutions
+ Managing both inbound and outbound calls from the dispatch center
+ Listening carefully to clients, evaluating their needs, and responding appropriately
+ Educating prospective clients on the full range of services we provide
+ Building professional, long-term relationships through exceptional service
+ Accurately scheduling services based on client requests and technician availability
+ Performing accurate data entry and completing detailed electronic dispatch forms
Ideal Candidates Must Demonstrate:
+ Professional phone etiquette, active listener, and possesses strong communication skills
+ A positive attitude and being team-oriented
+ The ability to follow verbal and written instructions
+ The ability to be detail-oriented and accurate
+ Professional demeanor with clients
+ The ability to communicate verbally and in writing
+ The ability to quickly learn new computer systems
+ The ability to read maps and work with GPS systems
+ The ability to type at least 35 WPM
Minimum Qualifications:
+ High School Diploma/ GED required.
+ Must be 18 years or older.
+ Working knowledge of office equipment: Phones, printers, and fax
+ Working knowledge of Microsoft Office (Outlook, Word, Excel) & Google Doc
+ Must be punctual, dependable, and professional
+ Must be comfortable participating in a drug screen
Looking for something better? Join our team*!
Apply to this job with your resume to be considered for this position.
**On-Site Health & Safety conducts an extensive background check, which includes a motor vehicle driver’s license check. The insurance company and internal safety department review MVR records to determine if an applicant will be extended fleet driving privileges based on several risk factors, including previous negative “hits” on an MVR check, such as excessive moving violations, DUIs, reckless driving, etc. The search also considers a driver’s driving age/history.
Applicants must meet the minimum requirements above to apply. On-Site Health & Safety offers of employment are contingent upon the successful outcome of a pre-employment background check and drug screen.
Compensation: $16.00 per hour
On-Site Health & Safety
Why On-Site? As an essential resource for employers to improve the health and safety of their workforce, On-Site Health & Safety deploys hundreds of EMTs, paramedics, nurses, and safety professionals to assist industries nationwide...all under the guidance of a talented team of admin, logistics, dispatch, and managerial professionals. Join the On-Site team today and discover for yourself what sets us apart!
Company Website: www.onsitehealthandsafety.com
+
+
Full Time
Police Dispatcher, Intermediate
Northern Arizona University
Special Information
• This position is an on-site position which requires the incumbent to complete their work primarily at an NAU site, campus, or facility with or without accommodation. Opportunities for remote work are rare.
• Driving a vehicle on behalf of the university is anticipated to be a regular part of this position. Arizona Administrative Code Fleet Safety Policy requires all employees who drive on university business become authorized by submitting Driver's license information for driving record monitoring, and completion of training appropriate to the level of driving performed. The law applies to all faculty, staff, and students who drive personal or university-owned motorized vehicles for any business purpose. More information on the NAU Authorized Driver Policy can be found on the NAU website.
• This position requires the successful completion of a police department level background to include fingerprints, complete background investigation, polygraph and a psychological evaluation. The background process generally takes 30-60 days.
About the Department/College
Working for the Northern Arizona University Police Department offers a unique opportunity to serve a vibrant and diverse campus community while enjoying the natural beauty and strong sense of community in Flagstaff. The department emphasizes professional development, community engagement, and a commitment to safety and integrity.
About the Position
The Police Dispatcher, Intermediate coordinates, and relays radio messages to campus law enforcement to detect and deter criminal or suspicious activity, as well as monitors and supports communications between various campus operational units and community public safety units. The successful candidate will prepare accurate and detailed reports to document incidents on campus. Police Dispatchers also receive public safety-related information in numerous formats, such as in-person, telephone, 911, and alarm panels, and dispatches proper resources.
Responsibilities Include
60% - Execution of dispatcher activities and communications
• Answers 9-1-1 calls.
• Collects and applies information from caller regarding the located and detailed emergency circumstances while creating a call for police services.
• Dispatches radio, telephone, and written orders via radio and computer.
• Operates police radio and maintains constant contact with mobile units by radio and computer.
• Monitors fire and intrusion alarm systems and dispatches appropriate personnel.
• Operates a Computer Aided Dispatch System (CAD).
• Monitor campus wide building access control systems.
• Coordinates public safety communications between various campus operational units and community public safety units.
• Issue emergency text/push alerts to the community as required by the Clery Act.
15% - Administrative duties
• Maintains record keeping systems to ensure proper documentation for all campus-related dispatches.
• Compiles and prepares daily reports on law enforcement and public safety communication activities for department management.
• Enters, clears, and confirms warrants through Arizona Criminal Justice Information Systems (ACJIS).
• Operate a Records Management System (RMS).
• Assist with data entry as assigned.
• Receives various information for referral to department officials.
10% - Front Office Duties and Customer Service
• Represents NAUPD as the first contact and provides superior customer service to our community.
• Take requests for service from the public and secure the necessary information for appropriate action.
• Assist all Police Department walk in traffic.
• Updates university law enforcement dispatch information and data to ensure access to accurate and timely information.
10% - Policy, Procedure & Accreditation Knowledge
• Maintain knowledge of department policy and procedure specific to the communications function.
• Operates in compliance with the communications function policy, procedure, and accreditation standards.
5% - Other
• Other duties as assigned.
Minimum Qualifications
• High School Degree AND
• 2 years of relevant experience OR
• A combination of related education, experience, and training may be used as an equivalent to the above Minimum Qualifications.
Preferred Qualifications
• Prior work experience in a law enforcement agency
• Associate or bachelor's degree
• Typing of 40 CWPM
Knowledge, Skills, & Abilities
Knowledge
• Working knowledge of tools and policies of campus public safety communications.
• Knowledge of university law enforcement dispatch protocol and processes.
Skills
• Data entry skills.
• Strong customer service skills.
• Strong communication skills.
• Record keeping skills.
Abilities
• Balances competing priorities.
• Works well under pressure and in stressful conditions, with frequent interruptions.
• Demonstrates problem solving, organizational, and analytical capabilities.
• Analyzes non-routine situations and anticipates issues.
• Communicates effectively.
Compensation
Salary range is $48,500 to 50,443. Annual salary commensurate with candidate's qualifications and related experience.
Pre-Employment Check
Northern Arizona University requires satisfactory results for the following: a criminal background investigation, an employment history verification and a degree verification (in some cases) prior to employment. You may also be required to complete a fingerprint background check. Also, as an employer in the state of Arizona, NAU is required to participate in the federal E-Verify program that assists employers with verifying new employees' right to work in the United States.
This position has been identified as a safety/security sensitive position. Therefore, per AZ Revised Statute, Northern Arizona University requires satisfactory results for the following: a criminal background investigation, employment history investigation, degree verification (in some cases) and fingerprinting. If you are applying for a job that requires a CDL, you will be required to register with the Federal Motor Carrier Safety Administration Drug & Alcohol Clearinghouse and adhere to the clearinghouse requirements.
Notice of Availability of the Annual Fire and Security Report
Each year Northern Arizona University releases an https://in.nau.edu/police-department/annual-security-and-fire-safety-reports/. The report is a result of a federal law known as the Clery Act. The report includes Clery reportable crime statistics for the three most recent completed calendar years and discloses procedures, practices and programs NAU uses to keep students and employees safe including how to report crimes or other emergencies occurring on campus. In addition, the https://in.nau.edu/police-department/annual-security-and-fire-safety-reports/ is combined with the Annual Security Report for the NAU Flagstaff Mountain Campus as this campus has on-campus student housing. This report discloses fire safety policies and procedures related to on-campus student housing and statistics for fires that occurred in those facilities. If you would like a free paper copy of the report, please contact the NAUPD Records Department at (928) 523-8884 or by visiting the department at 525 E. Pine Knoll Drive in Flagstaff.
Immigration Support/Sponsorship
NAU will not provide any U.S. immigration support or sponsorship for this position.
To apply, please visit: https://apptrkr.com/6333506
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jeid-5f3db075199fff40a7dbdae652ddbae4
Education
Full Time
Dispatcher (nights)
Job Details
Job Location
AZ Phoenix - Phoenix, AZ
Education Level
High School
Travel Percentage
None
Job Category
Admin - Clerical
Description
The Fleet Manager is responsible for dispatching loads to our customers.
A Day in the life of a Fleet Dispatcher:
+ Promote safety in all actions
+ Control and complete paperwork as required
+ Safely plan driver trips around load/customer expectations and safety guidelines
+ Communicate with drivers regarding company and customer requirements
+ Relay to customer service any issues that need to be relayed to the customer
+ Assisting the drivers in planning routes and building loads
+ Prioritize loads for timely delivery
+ Track and trace all current loads in transit and deliveries
+ Assign loads to drivers in a fair and equitable manner
+ Assisting the drivers with planning for the safe and timely transit of fuel by helping them maintaining legal hours of service/ELD logs throughout their trip to destination
+ Communicate with drivers during check-ins throughout pickup, transit, and delivery
+ Monitor store inventories
+ Put a friendly, professional face forward when dealing with not only the drivers, but customer service and all support staff
+ Communicate with CSC Manager, Asst. CSC Manager, and Customer Service Reps as required
+ Comply with all corporate policies and procedures and all health and safety policies
Additional Responsibilities:
+ Carry out other duties assigned by CSC Manager as required
Qualifications
Education & Experience:
+ High School Education or equivalent
+ One year experience dispatching or in the customer service area
Knowledge, Skills and Abilities:
+ Excellent verbal and written communication skills
+ Knowledge of DOT regulations, federal and state standards
+ Ability to prioritize and manage multiple projects
+ Self-starter with detail oriented work habits
+ Able to maintain confidentiality
+ Display professional demeanor
+ Good interpersonal skills; able to work well with wide range of individuals
+ Demonstrate dependability through good attendance and adherence to timelines and schedules
+ Basic computer skills (word & excel)
+ Knowledge of basic company employment policies and procedures
Physical Requirements:
+ Sitting for long periods of time, walking, finger dexterity, feeling, repetitive motions, talking, hearing and visual activity
+ Occasional lifting (up to 20 pounds)
Schedule:
+ Thursday through Saturday, and every other Wednesday 5 pm to 5 am
Full Time
**Primary City/State:**
Phoenix, Arizona
**Department Name:**
Courier Svcs-Ref Lab
**Work Shift:**
Evening
**Job Category:**
Supply Chain
Seeking fulltime (40 hours week) dispatcher for evening shift at Sonora Quest Labs where you'll do good work on bahalf of better health.
**POSITION SUMMARY**
The dispatcher coordinates the schedules and activities of the couriers, multi-route drivers, and hospital messengers. The dispatcher must be familiar with all courier and hospital routes; local and statewide. Responsible for client requests for will call service and communicating with logistics staff for these requests. He/she must be able to effectively communicate with clients to record STAT testing and patient information. Timely dispatching of STAT calls to 3rd party vendors. Sorts and distributes Cytology and Pathology reports. Dispatchers shall be responsible for the control of company assets. The dispatcher often has to research and resolve pickup problems. Evening dispatchers will do nightly closing and backup on the computerized dispatch program.
**CORE FUNCTIONS**
1. Communicates with internal and external customers, couriers, hospital messengers and 3rd party vendors by radio, telephone and computer. Records and dispatches all requests for pick up and deliveries; locally and statewide. Enters all pickup and delivery information into computerized dispatch system, including test type, patient name and client information. Must be able to enter information accurately. Responsible for updating the dispatch system database and route information.
2. Responds to questions and resolves service issues such as complaints, missed pick-ups, missing supplies, late STAT pick-ups, etc.
3. Sorts and distributes test results, test update information, interoffice mail, and supplies. Orders courier supplies and maintains the courier room. Responsible for control of company assets (vehicle keys, radios, and mobile data devices)
4. Collects and organizes information for special reports and projects. Prints and reconciles daily will call logs.
**MINIMUM QUALIFICATIONS**
+ Ability to communicate effectively through reading, writing, and speaking in person or on telephone.
+ Knowledge of and ability to operate a personal computer.
**PREFERRED QUALIFICATIONS**
+ Additional related education and/or experience preferred.
**EEO Statement:**
EEO/Disabled/Veterans (https://www.bannerhealth.com/careers/eeo)
Our organization supports a drug-free work environment.
**Privacy Policy:**
Privacy Policy (https://www.bannerhealth.com/about/legal-notices/privacy)
Banner Health is one of the largest, nonprofit health care systems in the country and the leading nonprofit provider of hospital services in all the communities we serve. Throughout our network of hospitals, primary care health centers, research centers, labs, physician practices and more, our skilled and compassionate professionals use the latest technology to make health care easier, so life can be better. The many locations, career opportunities, and benefits offered at Banner Health help to make the Banner Journey unique and fulfilling for every employee.
EOE/Female/Minority/Disability/Veterans
Banner Health supports a drug-free work environment.
https://www.bannerhealth.com/careers/eeo
Full Time
**Ready To Go Further?**
Saia is a different kind of logistics and transportation company. We do things the right way. You‘ll see it in our commitment to our people, customers, and community. You‘ll feel it in the support you get on day one – from leadership and from your team. A job with Saia is packed with opportunity – from learning new skills and advancing to competitive compensation and great benefits. It's all here and it’s exactly what _going further_ is all about.
**Position Summary**
Oversees efficient freight movement to meet customer demands through dispatching, supervising, and scheduling pickups and deliveries.
**Major Tasks and Responsibilities**
+ Optimizes driver and equipment allocation for efficient customer demand fulfillment.
+ Supervises truck loading, unloading, and material and product movement activities.
+ Manages driver assignments and shipping information in data management systems.
+ Equips drivers with essential information and equipment details for efficient task execution.
+ Trains new hires in job responsibilities and conducts road tests.
+ Provides delivery status updates and ensures customer satisfaction.
+ Develops a professional rapport with their assigned drivers.
**Preferred Qualifications**
+ Bachelor’s degree in business or a related field.
+ 2+ years of transportation and/or dispatch experience.
+ Proficiency in Microsoft Office and AS400.
**Benefits**
At Saia, your success is our success! That’s why we work hard to provide you with what you need to build an awesome career. We are committed to rewarding superior employee performance so that when you work hard, your achievements won’t go unnoticed.
**Make Your Move**
At Saia, our people are the reason we’ve been successful for over a century in the industry. Together, we’ve created a positive culture that’s driven by our core values – like dignity and respect, a customer-first approach, safety and more. With hundreds of terminals across the country and growing, we’re always looking for more collaborative and motivated individuals to join our team. So, if you’re ready to put your career on a solid path, let’s go further.
Saia is an Equal Opportunity Employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Full Time
Transportation, Logistics & Distribution
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