Business Management & Administration

Customer Service Representatives

Interact with customers to provide basic or scripted information in response to routine inquiries about products and services.

A Day In The Life

Business Management & Administration Industry

Are you interested in training?

Contact an Advisor for more information on this career!

Salary Breakdown

Customer Service Representatives

Average

$38,100

ANNUAL

$18.32

HOURLY

Entry Level

$29,000

ANNUAL

$13.94

HOURLY

Mid Level

$37,080

ANNUAL

$17.83

HOURLY

Expert Level

$48,220

ANNUAL

$23.18

HOURLY


Current Available

Customer Service Representatives

397

Current Available Jobs


Sample Career Roadmap

Customer Service Representatives

Job Titles

Entry Level

JOB TITLE

Probationary Customer Service Representative

Mid Level

JOB TITLE

Customer Service Representative

Expert Level

JOB TITLE

Supervisor Customer

Supporting Programs

Customer Service Representatives

Sort by:


University of Arizona
  Tucson, AZ 85721-0066      Degree Program

Grand Canyon University
  Phoenix, AZ 85017-1097      Degree Program

Grand Canyon University
  Phoenix, AZ 85017-1097      Degree Program

Pima Community College
  Tucson, AZ 85709-1010      Certification

Coconino Community College
  Flagstaff, AZ 86001      Degree Program

Coconino Community College
  Flagstaff, AZ 86001      Certification

YearUp
  AZ      Degree Program

University of Phoenix/ManPower
  Online      Degree Program

University of Phoenix/ManPower
  Online      Degree Program

Maricopa Corporate College
  Online      Degree Program

Pima Community College
  Tucson, AZ 85709-1010      Certification

Cochise College
  Douglas, AZ 85607-9724      Degree Program

Cochise College
  Douglas, AZ 85607-9724      Degree Program

Cochise College
  Douglas, AZ 85607-9724      Degree Program

Maricopa Community Colleges
  Online      Degree Program

Arizona State University
  AZ      Certification

Top Expected Tasks

Customer Service Representatives


Knowledge, Skills & Abilities

Customer Service Representatives

Common knowledge, skills & abilities needed to get a foot in the door.

KNOWLEDGE

Customer and Personal Service

KNOWLEDGE

English Language

KNOWLEDGE

Administration and Management

KNOWLEDGE

Sales and Marketing

KNOWLEDGE

Mathematics

SKILL

Active Listening

SKILL

Service Orientation

SKILL

Speaking

SKILL

Reading Comprehension

SKILL

Critical Thinking

ABILITY

Oral Comprehension

ABILITY

Oral Expression

ABILITY

Speech Clarity

ABILITY

Speech Recognition

ABILITY

Problem Sensitivity


Job Opportunities

Customer Service Representatives

  • Customer Service Representative
    U-Haul    Flagstaff, AZ 86011
     Posted about 1 hour    

    Location:

    1982 E Huntington Dr, Flagstaff, Arizona 86004 United States of America

    Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s exceptional service and ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment. As well as assisting customers, using up-to-date technology to dispatch and return equipment. This position offers on-the-job education.

    Our motto is 'Hire Fast, Pay Fast.' You can start today and get paid today! Schedule two hands-on working interviews and get paid for each. We also offer a $100 hiring bonus! In addition, we offer a $300 cash bonus, paid upon completion of U-Haul Equipment Inspection and Verification through our 1-2-3 Punch Certification Program at retail stores.

    U-Haul Offers:

    + Career stability

    + Opportunities for advancement

    + Mindset App Reimbursement

    + Gym Reimbursement Program

    + Health insurance & Prescription plans, if eligible

    + Paid holidays, vacation, and sick days, if eligible

    + Life insurance

    + MetLaw Legal program

    + MetLife auto and home insurance

    + Discounts on Apple products, Dell computers, cell phone plans, hotels, and more

    + 401(k) Savings Plan

    + Employee Stock Ownership Plan (ESOP)

    + 24-hour physician available for kids

    + Dental & Vision Plans

    + Business travel insurance

    + You Matter EAP

    + LifeLock Identity Theft Protection

    + Critical Illness/Group Accident Insurance

    + Dave Ramsey’s SmartDollar Program

    Customer Service Representative Responsibilities:

    + Assist customers inside and outside a U-Haul center with U-Haul products and services.

    + Use smartphone-based U-Scan technology to manage rentals and inventory.

    + Move and hook up U-Haul trucks and trailers.

    + Clean and inspect equipment on the lot including checking fluid levels.

    + Answer questions and educate customers regarding products and services.

    + Prepare rental invoices and accept equipment returned from rental.

    + Install hitches and trailer wiring.

    + Fill propane (certification offered through U-Haul upon employment)

    + Drive a forklift (certification offered through U-Haul upon employment)

    + Other duties as assigned

    + Participate in ongoing continuous U-Haul education through U-Haul University.

    Customer Service Representative Minimum Qualifications:

    + Valid driver’s license and ability to maintain a good driving record

    + High school diploma or equivalent

    Work Environment:

    The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts or machines, fumes or irritant chemicals. May be required to use protective clothing or gear such as masks, goggles, gloves or shields.

    Physical Demands:

    The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs. assisted or unassisted.

    U-Haul Holding Company, and its family of companies including U-Haul International, Inc. (“U-Haul”), continually strives to create a culture of health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire individuals who use nicotine products. The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. U-Haul has observed this hiring practice since February 1, 2020 as part of our commitment to a healthy work environment for our team.

    U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.


    Employment Type

    Full Time

  • Customer Service Representative
    Aston Carter    Tempe, AZ 85282
     Posted about 9 hours    

    Customer Service Representative

    Job Description

    Seeking a customer service representative for a growing team at a large call center in Tempe, AZ. The role will involve helping internal customers with various delays or disruptions that arise in a warehouse and logistics environment. The ideal candidate will have experience in a high-volume call center using multiple internal systems. The ideal candidate will also be solution oriented, calm, patient, and have a strong desire to help their colleagues.

    Responsibilities

    + Deliver an outstanding carrier and driver experience while providing solutions in a call center environment.

    + Research and problem-solve transportation issues, setting appropriate expectations.

    + Work in a fast-paced environment, adhering to schedules for start and stop times and breaks

    + Make outbound calls to understand and resolve transportation issues.

    + Support workload surges and weather-related operations with significant overtime during peak season from October to January each year

    + Use internal systems to gather data from multiple sources for reporting.

    + Work with cross-functional teams.

    + Provide support to field teams in driver assignment, load acceptance, and driver/equipment availability.

    Essential Skills

    + One year of call center experience required preferably in logistics, collections, escalations, or help desk support

    + Aptitude and ability to work through ambiguous situations

    + Deep dive each issue by using critical thinking skills, de-escalation skills, then finding resolution

    + Ability to navigate multiple systems and tools while supporting customers

    + Adaptability is critical as processes can change often

    Job Type

    This is a Contract-to-Hire position.

    Work Environment

    This role requires all employees to work onsite 5 days per week. The shift hours are from 9:30 am to 6:00 pm MST. All employees must be available to work

    weekends. Shift patterns are five consecutive days of work and two days off, except when in mandatory overtime which is from October to January each year.

    #azjobs25

    Pay and Benefits

    The pay range for this position is $21.00 - $21.00/hr.

    Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision• Critical Illness, Accident, and Hospital• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available• Life Insurance (Voluntary Life & AD&D for the employee and dependents)• Short and long-term disability• Health Spending Account (HSA)• Transportation benefits• Employee Assistance Program• Time Off/Leave (PTO, Vacation or Sick Leave)

    Workplace Type

    This is a hybrid position in Tempe,AZ.

    Application Deadline

    This position is anticipated to close on Mar 22, 2025.

    About Aston Carter:

    Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

    Diversity, Equity & Inclusion

    At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:

    + Hiring diverse talent

    + Maintaining an inclusive environment through persistent self-reflection

    + Building a culture of care, engagement, and recognition with clear outcomes

    + Ensuring growth opportunities for our people

    The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

    If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email [email protected] (%[email protected]) for other accommodation options.


    Employment Type

    Full Time

  • Customer Service Representative
    U-Haul    Phoenix, AZ 85067
     Posted about 16 hours    

    Location:

    20618 N Cave Creek Rd, Phoenix, Arizona 85024 United States of America

    Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s exceptional service and ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment. As well as assisting customers, using up-to-date technology to dispatch and return equipment. This position offers on-the-job education.

    Our motto is 'Hire Fast, Pay Fast.' You can start today and get paid today! Schedule two hands-on working interviews and get paid for each. We also offer a $100 hiring bonus! In addition, we offer a $300 cash bonus, paid upon completion of U-Haul Equipment Inspection and Verification through our 1-2-3 Punch Certification Program at retail stores.

    U-Haul Offers:

    + Career stability

    + Opportunities for advancement

    + Mindset App Reimbursement

    + Gym Reimbursement Program

    + Health insurance & Prescription plans, if eligible

    + Paid holidays, vacation, and sick days, if eligible

    + Life insurance

    + MetLaw Legal program

    + MetLife auto and home insurance

    + Discounts on Apple products, Dell computers, cell phone plans, hotels, and more

    + 401(k) Savings Plan

    + Employee Stock Ownership Plan (ESOP)

    + 24-hour physician available for kids

    + Dental & Vision Plans

    + Business travel insurance

    + You Matter EAP

    + LifeLock Identity Theft Protection

    + Critical Illness/Group Accident Insurance

    + Dave Ramsey’s SmartDollar Program

    Customer Service Representative Responsibilities:

    + Assist customers inside and outside a U-Haul center with U-Haul products and services.

    + Use smartphone-based U-Scan technology to manage rentals and inventory.

    + Move and hook up U-Haul trucks and trailers.

    + Clean and inspect equipment on the lot including checking fluid levels.

    + Answer questions and educate customers regarding products and services.

    + Prepare rental invoices and accept equipment returned from rental.

    + Install hitches and trailer wiring.

    + Fill propane (certification offered through U-Haul upon employment)

    + Drive a forklift (certification offered through U-Haul upon employment)

    + Other duties as assigned

    + Participate in ongoing continuous U-Haul education through U-Haul University.

    Customer Service Representative Minimum Qualifications:

    + Valid driver’s license and ability to maintain a good driving record

    + High school diploma or equivalent

    Work Environment:

    The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts or machines, fumes or irritant chemicals. May be required to use protective clothing or gear such as masks, goggles, gloves or shields.

    Physical Demands:

    The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs. assisted or unassisted.

    U-Haul Holding Company, and its family of companies including U-Haul International, Inc. (“U-Haul”), continually strives to create a culture of health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire individuals who use nicotine products. The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. U-Haul has observed this hiring practice since February 1, 2020 as part of our commitment to a healthy work environment for our team.

    U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.


    Employment Type

    Full Time

  • Account Manager - Supply
    Trane Technologies    Phoenix, AZ 85067
     Posted about 16 hours    

    At Trane Technologies TM and through our businesses including Trane ® and Thermo King ® , we create innovative climate solutions for buildings, homes, and transportation that challenge what’s possible for a sustainable world. We're a team that dares to look at the world's challenges and see impactful possibilities. We believe in a better future when we uplift others and enable our people to thrive at work and at home. We boldly go.

    **What's in it for you:**

    Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient environments, it's our responsibility to put the planet first. For us at Trane Technologies, sustainability is not just how we do business—it is our business. Do you dare to look at the world's challenges and see impactful possibilities? Do you want to contribute to making a better future? If the answer is yes, we invite you to consider joining us in boldly challenging what's possible for a sustainable world.

    Trane Technologies is hiring an **Account Manager** - Join our Team and Drive Business Growth! Are you passionate about building strong customer relationships and driving revenue growth? Trane, a renowned leader in heating and cooling homes in the most sustainable way possible, is seeking an ambitious and results-driven Account Manager to join our dynamic team. As an Account Manager at Trane, your primary responsibility will be to develop and maintain customer relationships. By doing so, you will ensure maximum revenues through strategic account penetration, including finding, generating, and developing new customers while retaining current ones.

    **Thrive at work and at home: **

    + **Benefits** kick in on **DAY ONE** for you _and_ your family, including health insurance and holistic wellness programs that include generous incentives – **WE DARE TO CARE** !

    + **Family building benefits** include fertility coverage and adoption/surrogacy assistance.

    + **401K** **match** up to 6%, plus an additional 2% core contribution = up to **8%** company contribution.

    + **Paid time off,** including in support of **volunteer** and **parental leave** needs.

    + Educational and training opportunities through company programs along with **tuition** **assistance** and **student debt support** .

    + Learn more about our benefits here (https://careers.tranetechnologies.com/global/en/benefits) !

    **Where is the work:**

    This position is designated as remote, with work to be performed in the Phoenix metropolitan area.

    **What you will do:**

    + Generate budgeted sales; manage mix and pricing to achieve margin goals and grow market share in assigned territory.

    + Develop and execute an account specific business plan to identify the long term, mutual support requirements required to facilitate a strong, profitable, and successful partnership.

    + Identifies customers’ problems and/or needs and creates a dynamic action plan designed to meet them.

    + Ascertains market opportunities and market sales data.

    + Attend sales meetings and report sales activity, new account development, services, promotion, etc.

    + Daily territory travel required with some overnight travel.

    **What you will bring:**

    + 4+ years of demonstrated experience in Business Development in lieu of degree. or Associate’s Degree (AA)

    + Successful experience in Business Development and Sales

    + CRM/Salesforce experience is preferred

    + DL NUMBER - Driver License, Valid and in State Must possess a valid driver’s license for a minimum of 12 months, with no major or frequent traffic violations included, but not limited to: DUI, Hit & Run, License Suspension, Reckless/Careless Driving or multiple smaller infractions or preventable collisions in the previous 3 years. within 1 Year Required

    **Compensation:**

    Base Salary starts at $65,000 and up based on experience and will include an incentive. Total compensation for this role will include a commission/incentive plan.

    Disclaimer: This base pay range is based on US national averages. Actual base pay could be a result of seniority, merit, geographic location where the work is performed.

    **Equal Employment Opportunity:**

    We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.


    Employment Type

    Full Time

  • Customer Service Representative
    R1 RCM    Sierra Vista, AZ 85635
     Posted about 18 hours    

    **Location: LifePoint Canyon Vista Medical Center**

    **Shift Hours: Rehab. Mon-Fri 8am-4:30pm**

    R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry’s most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration.

    As our **Customer Service Representative** , you’ll work to help our patients check into the hospital. It’s fast-paced on occasion and you’ll be the person they rely on to answer questions during registration. You’ll build trust in these interactions by collecting information accurately and quickly but also by listening with compassion - not just to hear information, but to address their fears, concerns, and questions.

    To thrive in this job, you’ll need to be a confident multi-tasker who is a quick study with technology and can type and answer phones. You don’t need to have any previous experience or knowledge in healthcare. Since this is a hospital/lab environment, you will need to be prepared to see illness and injuries. We’ll teach you everything you need to know, which makes this a perfect starting point to launch your healthcare career. You must also be up to date on all vaccinations, pass a drug test, and pass a background check prior to hire.

    **Here’s what you can expect working in Patient Registration (Customer Service):**

    + Working on computers and answering phones to intake information in a busy environment. You’ll work across multiple screens collecting details that must be input correctly between physician and nurse check-ins. You should feel comfortable working across multiple programs and typing as quickly as patients can talk. You will work around clinicians interrupting the registration process for emergent clinical care.

    + Helping people who may be very ill or worried. We’re not human computers intaking information. Patients need you to be there for them and listen carefully to ease their anxiety. You’ll ask follow-up questions and build rapport in real time.

    + Fast-paced work environment, often on your feet assisting patients complete their registration. While collecting patient and insurance information may seem straightforward, there is a lot of variation in health plans and coverage, that will require knowledge through training. While the data you collect may be predictable, the people you’ll get it from aren’t. You must work quickly and expect the unexpected. This is not a casual desk job.

    + A team you can rely on. We care about your progress toward career goals. This is just the first step of your healthcare career at R1 RCM Inc.

    **Requirements:**

    + High School Diploma or GED

    + Excellent customer service experience

    For this US-based position, the base pay range is $14.00 - $18.24 per hour . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training.

    The healthcare system is always evolving — and it’s up to us to use our shared expertise to find new solutions that can keep up. On our growing team you’ll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career.

    Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team — including offering a competitive benefits package. (http://go.r1rcm.com/benefits)

    R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company’s employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person’s age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.

    If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312-496-7709 for assistance.

    CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights California Consent (https://f.hubspotusercontent20.net/hubfs/4941928/California%20Consent%20Notice.pdf)

    To learn more, visit: R1RCM.com

    Visit us on Facebook (https://www.facebook.com/R1RCM)

    R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry’s most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation and workflow orchestration.

    Headquartered near Salt Lake City, Utah, R1 employs over 29,000 people globally.


    Employment Type

    Full Time

  • Customer Service Representative
    R1 RCM    Sierra Vista, AZ 85635
     Posted about 18 hours    

    **Location: LifePoint Canyon Vista Medical Center**

    **Shift Hours: PRN- part time, work as needed. Shifts will range between 8-12 hours. Open availability required for as needed shifts (day, evening, and overnight availability). Holiday and weekend availability is required. Hours will include a rotating on-call schedule. PRN associates will be cross-trained in multiple departments as needed.**

    R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry’s most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration.

    As our **Customer Service Representative** , you’ll work to help our patients check into the hospital. It’s fast-paced on occasion and you’ll be the person they rely on to answer questions during registration. You’ll build trust in these interactions by collecting information accurately and quickly but also by listening with compassion - not just to hear information, but to address their fears, concerns, and questions.

    To thrive in this job, you’ll need to be a confident multi-tasker who is a quick study with technology and can type and answer phones. You don’t need to have any previous experience or knowledge in healthcare. Since this is a hospital/lab environment, you will need to be prepared to see illness and injuries. We’ll teach you everything you need to know, which makes this a perfect starting point to launch your healthcare career. You must also be up to date on all vaccinations, pass a drug test, and pass a background check prior to hire.

    **Here’s what you can expect working in Patient Registration (Customer Service):**

    + Working on computers and answering phones to intake information in a busy environment. You’ll work across multiple screens collecting details that must be input correctly between physician and nurse check-ins. You should feel comfortable working across multiple programs and typing as quickly as patients can talk. You will work around clinicians interrupting the registration process for emergent clinical care.

    + Helping people who may be very ill or worried. We’re not human computers intaking information. Patients need you to be there for them and listen carefully to ease their anxiety. You’ll ask follow-up questions and build rapport in real time.

    + Fast-paced work environment, often on your feet assisting patients complete their registration. While collecting patient and insurance information may seem straightforward, there is a lot of variation in health plans and coverage, that will require knowledge through training. While the data you collect may be predictable, the people you’ll get it from aren’t. You must work quickly and expect the unexpected. This is not a casual desk job.

    + A team you can rely on. We care about your progress toward career goals. This is just the first step of your healthcare career at R1 RCM Inc.

    **Requirements:**

    + High School Diploma or GED

    + Excellent customer service experience

    For this US-based position, the base pay range is $14.00 - $18.24 per hour . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training.

    The healthcare system is always evolving — and it’s up to us to use our shared expertise to find new solutions that can keep up. On our growing team you’ll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career.

    Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team — including offering a competitive benefits package. (http://go.r1rcm.com/benefits)

    R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company’s employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person’s age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.

    If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312-496-7709 for assistance.

    CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights California Consent (https://f.hubspotusercontent20.net/hubfs/4941928/California%20Consent%20Notice.pdf)

    To learn more, visit: R1RCM.com

    Visit us on Facebook (https://www.facebook.com/R1RCM)

    R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry’s most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation and workflow orchestration.

    Headquartered near Salt Lake City, Utah, R1 employs over 29,000 people globally.


    Employment Type

    Full Time

  • Customer Service Representative
    R1 RCM    Sierra Vista, AZ 85635
     Posted about 18 hours    

    **Location: LifePoint Canyon Vista Medical**

    **Shift Hours: PRN- part time, work as needed. Shifts will range between 8-12 hours. Open availability required for as needed shifts (day, evening, and overnight availability). Holiday and weekend availability is required. Hours will include a rotating on-call schedule. PRN associates will be cross-trained in multiple departments as needed.**

    R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry’s most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration.

    As our **Customer Service Representative** , you’ll work to help our patients check into the hospital. It’s fast-paced on occasion and you’ll be the person they rely on to answer questions during registration. You’ll build trust in these interactions by collecting information accurately and quickly but also by listening with compassion - not just to hear information, but to address their fears, concerns, and questions.

    To thrive in this job, you’ll need to be a confident multi-tasker who is a quick study with technology and can type and answer phones. You don’t need to have any previous experience or knowledge in healthcare. Since this is a hospital/lab environment, you will need to be prepared to see illness and injuries. We’ll teach you everything you need to know, which makes this a perfect starting point to launch your healthcare career. You must also be up to date on all vaccinations, pass a drug test, and pass a background check prior to hire.

    **Here’s what you can expect working in Patient Registration (Customer Service):**

    + Working on computers and answering phones to intake information in a busy environment. You’ll work across multiple screens collecting details that must be input correctly between physician and nurse check-ins. You should feel comfortable working across multiple programs and typing as quickly as patients can talk. You will work around clinicians interrupting the registration process for emergent clinical care.

    + Helping people who may be very ill or worried. We’re not human computers intaking information. Patients need you to be there for them and listen carefully to ease their anxiety. You’ll ask follow-up questions and build rapport in real time.

    + Fast-paced work environment, often on your feet assisting patients complete their registration. While collecting patient and insurance information may seem straightforward, there is a lot of variation in health plans and coverage, that will require knowledge through training. While the data you collect may be predictable, the people you’ll get it from aren’t. You must work quickly and expect the unexpected. This is not a casual desk job.

    + A team you can rely on. We care about your progress toward career goals. This is just the first step of your healthcare career at R1 RCM Inc.

    **Requirements:**

    + High School Diploma or GED

    + Excellent customer service experience

    For this US-based position, the base pay range is $14.00 - $18.24 per hour . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training.

    The healthcare system is always evolving — and it’s up to us to use our shared expertise to find new solutions that can keep up. On our growing team you’ll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career.

    Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team — including offering a competitive benefits package. (http://go.r1rcm.com/benefits)

    R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company’s employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person’s age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.

    If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312-496-7709 for assistance.

    CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights California Consent (https://f.hubspotusercontent20.net/hubfs/4941928/California%20Consent%20Notice.pdf)

    To learn more, visit: R1RCM.com

    Visit us on Facebook (https://www.facebook.com/R1RCM)

    R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry’s most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation and workflow orchestration.

    Headquartered near Salt Lake City, Utah, R1 employs over 29,000 people globally.


    Employment Type

    Full Time

  • Sr Sales Account Manager - CPA Centric
    Paychex    Phoenix, AZ 85067
     Posted about 19 hours    

    Overview

    Selling Company's products and services by developing new clients and increasing the client base to increase profits in the Core Sales, Human Resources Services Sales, Major Market Sales, or Health and Benefits organizations within select high profile National and Regional Accounting Firms . Acts as primary point(s) of contact and key advocate for specified new and existing clients of the firms, both internally and externally with Partner. Assumes responsibility for selling, and onboarding client deliverables. Drives the business results for assigned firms in territory .

    Responsibilities

    + Prospecting for new clients within specified firms, utilizing telephone, direct mail, seminars, in-person meetings or other marketing programs as directed by Business Development Management. Scheduling appointments and visiting potential & current referral sources to secure/extract referrals to end users.

    + Serves as coordination and communication channel lead for internal Paychex departments. Acts as liaison with Field Sales, Business Development, Marketing, Product Development, Finance, Service, and Corporate to resolve client issues concerning payroll and ancillary products to ensure client satisfaction and profitability requirements; expediting the resolution of customer problems or complaints.

    + Presents Paychex products and services to final decision makers and end users within the prospect universe to grow client base within specified firms. Presentations may be in conjunction with additional sales teams (i.e.: 401K) and/or sales engineering at the prospect’s work site and/or virtually . Meets or exceeds sales/revenue objectives through new client growth or increased revenue from existing clients.

    + Analyzes customer needs and interests to determine which products are appropriate and refers to appropriate party as necessary.

    + Builds strong relationships with specified firms and provides quality service to retain and grow client base. Seeks creative ways to refocus clients on product offerings, unique solutions, integrations, and ancillary opportunities to prioritize client retention.

    + Provides educational marketing and training to specified firms, as well as Account specific training to internal sales partners, to ensure firm clients obtain full, consistent value from Paychex. Ensures Service Level Agreements are met. .

    + Develops and maintains advanced technical knowledge of Paychex systems, product offerings, and processes, as well as industry and account specific knowledge, to act as subject matter expert for specified firms.

    + Completes, review, and submits accurate new business paperwork as required to onboard clients, forecasts accurate sales results, weekly activity, product and account level, and expense reports by agreed upon dates set by Business Development Management to provide accurate analysis of activity and sales results for specified firms.

    Qualifications

    + H.S. Diploma - Required

    + Bachelor's Degree - Preferred

    + 3 years of experience in Relevant sales/marketing experience.


    Employment Type

    Full Time

  • Accounting Manager 3
    Nutanix    Phoenix, AZ 85067
     Posted about 20 hours    

    **Hungry, Humble, Honest, with Heart.**

    **The Opportunity**

    Are you an innovative, detail-oriented accounting professional with a passion for driving improvements and enhancing financial operations? If so, you’ll thrive at Nutanix as an Accounting Manager, where you'll have the opportunity to oversee crucial fixed assets management, collaborate with cross-functional teams, and contribute significantly to our dynamic and growth-focused environment.

    **About the Team**

    At Nutanix, the Accounting Team is a dynamic group of about 10 high-performing accounting professionals spread across the US, India, Mexico, and the Netherlands. We are dedicated to managing critical aspects of financial operations, including fixed assets accounting, expense reporting, operations, and general ledger activities such as reconciliations and journal entries. Our team thrives on collaboration, working closely with key stakeholders from SEC Reporting, Procurement, Accounts Payable, Treasury, and other departments. Our contributions have been pivotal in ensuring the accuracy of global fixed asset tracking and accounting, supporting our SEC reporting team in crucial 10-Q/10-K filings, overseeing a successful global credit card program, and implementing effective SOX controls to maintain compliance with public company standards. By joining our team, you'll play a crucial role in driving the company's growth and success.

    You will report to the Director of Accounting, who fosters an inclusive and supportive environment that prioritizes both professional development and teamwork. The work setup for this position is fully remote, allowing you the flexibility to operate from where you are most productive. While the role is primarily remote, we value collaboration and teamwork, so occasionally traveling into the office may be required. However, you can expect minimal travel, likely only once a quarter, ensuring a balanced work-life dynamic.

    **Your Role**

    + Oversee all aspects of fixed assets management, including counts, reconciliations, and journal entries.

    + Enhance accounting policies and processes to improve operational efficiency within the accounting team.

    + Prepare and review journal entries and general ledger account reconciliations for accuracy.

    + Manage the master data in accounting systems (NetSuite, Coupa) and ensure data integrity.

    + Collaborate with cross-functional teams (FP&A, SEC Reporting, Procurement) to ensure timely and accurate financial reporting.

    + Lead the accrual process related to legal and service-based activities to maintain compliance.

    + Support audit readiness by preparing materials for Audit Committee presentations and SEC filings.

    + Establish performance metrics and streamline reporting processes to facilitate effective decision-making.

    **What You Will Bring**

    + 5+ years of accounting experience, with 1-3 years in public accounting, preferably in the technology sector.

    + Proficient in NetSuite and Coupa, with a strong understanding of the fixed assets module.

    + In-depth knowledge of fixed assets accounting processes and relevant systems.

    + Experience in SOX compliance, including design and execution of internal controls.

    + Exceptional project management skills with the ability to prioritize and meet deadlines.

    + Strong analytical skills for GL account fluctuation analysis and reporting.

    + Collaborative team player with proactive management and communication skills.

    + BA/BS Degree in Accounting; CPA certification preferred.

    **Work Arrangement**

    Remote: This position is primarily remote. There is no specific in-office requirement, however, there may be circumstances where you may be required to come into a local office for a specific purpose, and/or to travel to other locations based on business needs.

    The pay range for this position at commencement of employment is expected to be between USD $ 83,840 and USD $ 168,120 per year.

    However, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements, including a sign-on bonus, restricted stock units, and discretionary awards in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

    If hired, employee will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors. Our application deadline is 40 days from the date of posting. In good faith, the posting may be removed prior to this date if the position is filled or extended in good faith.

    We're an Equal Opportunity Employer Nutanix is an Equal Employment Opportunity and (in the U.S.) an Affirmative Action employer. Qualified applicants are considered for employment opportunities without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, protected veteran status, disability status or any other category protected by applicable law. We hire and promote individuals solely on the basis of qualifications for the job to be filled. We strive to foster an inclusive working environment that enables all our Nutants to be themselves and to do great work in a safe and welcoming environment, free of unlawful discrimination, intimidation or harassment. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations. If you need a reasonable accommodation, please let us know by contacting [email protected].


    Employment Type

    Full Time

  • Vendor Account Manager
    Molina Healthcare    Scottsdale, AZ 85258
     Posted about 21 hours    

    **Job Description**

    **Job Summary**

    Account Manager II, Vendor Management, is responsible for providing communication support and programmatic coordination to multiple complex and high dollar vendors to ensure operational efficiency, functional leadership engagement and sustainable governance of vendor relationships. Serves as a key liaison/subject matter expert for various administrative and operational functions including vendor onboarding, training oversight and workload management. Oversees performance of key vendor contingent labor workforce and identifies areas of cost savings. Accountable for oversight of vendor performance against SLA targets, compliance and performance metrics. Assists with the development and creation of meaningful reports to support decisions related to vendor support and business activities. Account Manager II position works independently and exhibits strong communication and organizational skills, collaboration and critical thinking to address business needs.

    **Knowledge/Skills/Abilities**

    + Serves as liaison between stakeholders, functional counterparts, and vendors in overseeing multiple projects to ensure alignment with business goals and mitigation of risk

    + Gains deep understanding of Core Operations, Claims and Enrollment processes, deliverables, vendor partners and technology platforms

    + Oversees specific key vendor relationships and tracks utilization of vendor resources across Core Operations

    + Serves as focal point of escalation for vendor issues and disputes, and drives issues to resolution

    + Provides leadership with decision support needed to make informed strategic decisions

    + Provides timely guidance and feedback to vendors to strengthen specific knowledge/skill areas needed to accomplish a task or solve a problem

    + Coordinates creation of corrective action plans as required to address performance gaps

    + Facilitates meetings and manages email correspondence between vendors, functional counterparts and stakeholders (Claims, Enrollments, IT, Health Plan, Core Operations)

    + Leads discussions to gather business requirements and scope new business initiatives

    + Works closely with Procurement and other functional areas to create Statements of Work and other contractual instruments

    + Monitors and oversees vendor inventory levels; tracks vendor performance and Service Level Agreement (SLA) adherence

    + Coordinates Vendor Quarterly and/or Monthly Business Reviews and content oversight

    + Assists with preparation of budget forecasts and allocation worksheets; tracks projected vs. actual spend

    + Approves vendor contingent worker timecards

    + Adheres to and consistently applies organizational and departmental policies, procedures, and protocols

    + Performs other duties as assigned

    **Job Qualifications**

    **Required Education**

    Bachelor’s degree in Business or a related field of study. Years of experience in lieu of education is acceptable.

    **Required Experience**

    + 5+ years of experience in Healthcare (payer experience), Vendor Management, Data Analytics, Contract Terms and Conditions, Procurement, Project Management, or Account Management

    + Proficient with Microsoft Office Suite, databases, advanced spreadsheets, pivot tables, v-lookup and corporate email and collaboration solutions

    + Demonstrate strong written and verbal communication skills, presentations skills and ability to successfully interact with all levels of management

    + Exhibit excellent customer service skills and attention to detail.

    + Ability to problem solve and critically think to resolve business issues

    + Proficient in time management, organizational skills and managing multiple priorities

    + Operate independently in a matrixed organization and escalate issues and concerns as appropriate

    **PHYSICAL DEMANDS:**

    Working environment is generally favorable and lighting and temperature are adequate. Work is generally performed in an office environment in which there is only minimal exposure to unpleasant and/or hazardous working conditions. Must have the ability to sit for long periods. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function.

    To all current Molina employees: If you are interested in applying for this position, please apply through the intranet job listing.

    Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V.

    Pay Range: $77,969 - $155,508 / ANNUAL

    *Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.


    Employment Type

    Full Time


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