First-Line Supervisors of Retail Sales Workers

**Job Description:**

Supervises customer service associates and designated hitters. Responsible for managing front end of the store and making recommendations on the overall operations of the Pharmacy and Retail Store.

Supports Store Manager with the overall operation of the store to achieve company deliverables; Works alternate schedule with the Store Manager with minimal overlap; Assumes responsibilities of all store activities in the absence of the Store Manager. Ensures proper merchandising, protection of store assets, and improves store sales and profitability.

Leads and manages store team members, including recruitment, hiring, performance management, and discipline of direct reports to ensure teams are engaged and performing their responsibilities to achieve company deliverables.

**Customer Experience**

+ Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints in a timely manner and answers questions to ensure a positive customer experience. Models and shares customer service best practices.

+ Monitors customer service, provides coaching, training, and develops plans for improvements in both the front-end and pharmacy. Empowers team members to find the most impactful resolution for customers; seeks solutions that exceed customer expectations and builds loyalty.

+ Accountable for improving on overall customer service metrics.

**Operations**

+ Supervises the operation of the store and team members, including assigning daily activities, delegating tasks to team members, opening/closing/changing shifts, approving time records, time off and managing other scheduling conflicts to ensure proper team member coverage.

+ Collaborates with external partners to drive the future of their Walgreen store. Identifies ways to support external partnerships and services as a resource for Pharmacy Operations Manager in seeking community outreach opportunities.

+ Supports Store Manager in leveraging data, analysis, and team member input to make fact-based decisions, follow-up, and monitor impact.

+ Supervises the control of the store cash management including but not limited to register counts, withdraws from bank, armored car pickups, safe deposits, change orders and oversees all aspects of bookkeeping.

+ Supervises front end and pharmacy inventory, completing resets/revisions and price changes; analyzes front end and pharmacy inventory trends to create corrective action plans; trains/coaches team members to follow inventory standard operating procedures.

+ Ensures execution of operational feedback from the Store Manager and District Manager through delegation and supervision of team members.

+ Ensures that store interior and exterior are clean and presentable; manages repair and maintenance; responds to emergencies.

+ Ensures team members have a working knowledge of all computer and technology systems and software.

+ Provides for the safety and well-being of team members; effectively utilizes the Security Operations Center.

+ Complies with all company policies and procedures, manages operations of assigned location including strict compliance with any and all applicable laws and regulations, including sale of alcohol, tobacco, fresh food, and pharmacy products.

+ Completes special assignments and other tasks as assigned.

**Full Store Operation Business Performance Management**

+ Independently analyzes financial and performance data; creates action plans to support achievement of business deliverables.

+ Uses operating statements, key performance indicators, and other relevant tools to engage the team; drive solutions and actions for store improvement. Collaborates with Store Manager to identify sales opportunities, gain insights, to ensure growth and performance of the store through new initiatives as directed by the Support Center.

+ Supports Pharmacy during busy periods, including serving as a pharmacy technician, when necessary.

**People & Performance Management**

+ Primarily responsible for leading and training team members; provides training, mentoring, coaching, and support to enable team members’ career development. Responsible for team member discipline, coaching meetings, and makes recommendation regarding team member performance management, including discipline and termination when appropriate.

+ Manages team member performance by assigning responsibilities, developing performance plans, setting goals and expectations, observing performance, providing feedback and giving recognition to enhance effectiveness of individual team members and overall team.

+ Acquires and retains talent, builds pipelines to keep store properly staffed, and ensures a diverse pipeline of future leaders. Anticipates short and long-term staffing needs, develops talent plan, manages candidate pool, participates in the interview process and makes hiring decisions.

+ Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws.

+ Establishes a culture of accountability through clear expectations and performance management, Performance Improvement Plans, and constructive discipline.

**Training & Personal Development**

+ Successfully completes Store Manager learning and development program. Completes all required learning and development courses, certification, and any training assigned by Store Manager, District Manager and company leaders.

+ Monitors own performance, seeks continuous feedback from leader and team members, and commits to self-development; has an Individual Development Plan in place.

+ Obtains and maintains valid pharmacy technician license as required by state.

**Communications**

+ Communicates regularly with team members through one-on-one discussions, group meetings to ensure communication is open between leaders and team members. Actively responds to team member questions or concerns.

+ Assists Store Manager in planning and communicating the company and store strategy.

**Job ID:** 1586062BR

**Title:** Emerging Store Manager

**Company Indicator:** Walgreens

**Employment Type:** Full-time

**Job Function:** Retail

**Full Store Address:** 3361 N LITCHFIELD RD,GOODYEAR,AZ,85395-02125-03657-S

**Full District Office Address:** 3361 N LITCHFIELD RD,GOODYEAR,AZ,85395-02125-03657-S

**External Basic Qualifications:**

+ Bachelor’s degree with a solid academic record, all majors welcome OR satisfactorily completed a Walgreens Community Internship Program OR High School Diploma/GED and two years of experience in a supervisory position (does not require experience with direct reports).

+ Demonstrated leadership abilities that include professional business ethics, self-motivation, and strong communication skills and strong business acumen.

+ Completion of Store Manager training program (LEAP) or willingness to complete Walgreens Leadership Essentials training (for individuals placed in ESM role on or after June 1, 2021) within 12 weeks of ESM start date.

+ Must be fluent in reading, writing, and speaking English (except in Puerto Rico)

+ Willingness to work flexible schedule including extended days, evenings, and weekend hours.

+ Willingness to accept promotion into a Store Manager position, if promotion is offered, which could require relocation to a different store location.

+ Ability to transfer to other Walgreens retail assets located within the same hiring Area.

**Preferred Qualifications:**

+ Bachelor’s Degree .

+ Internal candidates: Management experience, including supervising others, managing, and assigning work. Experience across both front-end and pharmacy.

+ External candidates: Business majors. Prior retail or food industry experience.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $45,000 - $71,550. The actual salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

**Shift:** Various

**Store:** 03657-GOODYEAR AZ

**Now Brewing – Future Leaders! #tobeapartner**

Starbucks is known for developing extraordinary people who drive business success by doing the right thing for partners (employees), customers and communities – globally. As a Starbucks leader you are driven by a deep sense of purpose. You are aspirational - never a bystander. You take action to make a positive difference every day, and you inspire others to do the same.

Benefit Information (https://www.starbucksbenefits.com)

This role is a hands-on experience that develops your supervisory experience, coaching skills, coffee/ tea passion and business acumen, all to build your understanding of store management. You will learn how to create success for a multi-million-dollar business, create and develop great teams, and building a meeting place in your community that nurtures customers. These foundational principles set up partners for success for careers in store management and leadership.

**_Using a mix of online learning, classroom training and hands on mentorship, you’ll learn how to:_**

+ **Grow a successful, multi-million-dollar business:** drive sales leveraging your business acumen, efficiency and problem-solving skills

+ **Nurture talent & lead a team:** engage the hearts and minds of your team and develop their skills so that they realize their personal best, both as individuals and as thriving teams.

+ **Inspire others:** become a dynamic brand ambassador dedicated to driving and achieving results through your team

_As a Starbucks partner, you (and your family) will have access to medical, dental, vision,_ _basic_ _and supplemental_ _life insurance_ _, and other voluntary insurance benefits_ _. Partners have access to_ _short_ _-_ _term and long_ _-_ _term disability_ _,_ _p_ _aid_ _p_ _arental_ _l_ _eave,_ _f_ _amily_ _e_ _xpansion_ _r_ _eimbursement_ _,_ _paid_ _vacation from date of hire_ _*_ _,_ _sick time (_ _accrued_ _at_ _1 hour for every 25 hours worked),_ _eight_ _paid holidays,_ _and_ _two personal days per year_ _._ _Starbucks also offers eligible partners participation in a_ _401(k) retirement_ _plan_ _with employer match_ _, a discounted company stock program (S.I.P.),_ _Starbucks equity program (Bean Stock),_ _incentivized emergency savings,_ _and financial well-being tools_ _._ _Additionally, Starbucks offers_ _100%_ _upfront_ _tuition_ _coverage_ _for a first-time bachelor’s degree through Arizona State University’s online program_ _via_ _the_ _Starbucks College Achievement Plan_ _, student loan management resources_ _,_ _and access to other educational opportunities_ _._ _You will also have access to backup care_ _and_ _DACA reimbursement_ _._ _Starbucks will_ _comply with_ _any applicable state and local laws_ _regarding_ _employee leave benefits, including, but not limited to providing time off_ _pursuant to_ _the Colorado Healthy Families and Workplaces Act,_ _and_ _in accordance with_ _its plans and policies._ _This list is subject to change depending on collective bargaining in locations where partners have a certified bargaining representative._ _For_ _additional_ _information regarding partner_ _perks_ _and more_ _detailed_ _information about benefits, go to_ _starbucksbenefits.com_ _._

_*If you are working in CA, CO, IL, LA, ME, MA, NE,_ _ND_ _or RI, you will_ _accrue_ _vacation up to a maximum of 120 hours (190 in CA) for roles below director and 200 hours (316 in CA) for roles at director or above_ _._ _For roles in other states,_ _you will be granted vacation time starting at_ _120 hours_ _annually_ _for roles below director and_ _200 hours_ _annually_ _for roles director and above._

_The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, geographical location, and internal equity._ _ _ _At Starbucks, it is not typical for an individual to be hired at the high end of the range for their role, and compensation decisions are dependent upon the facts and circumstances of each position and candidate._ _The Assistant Store Manager role is overtime eligible, but overtime hours are not guaranteed._

_Starbucks is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, physical or mental disability, sexual orientation, marital status, military or veteran status, gender identity and expression, genetic information, or any other factor protected by law._

_We are committed to creating a diverse and welcoming workplace that includes partners with diverse backgrounds and experiences. We believe that enables us to better meet our mission and values while serving customers throughout our global communities. People of color, women, LGBTQIA+, veterans and persons with disabilities are encouraged to apply._

_Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal state and local ordinances. Starbucks Corporation is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at_ [email protected]_ _._

**Job Description:**

+ Responsible for learning Walgreens’ operations and ways of working to lead “one-box” (full store operations across front-end and pharmacy). Responsible for completing accelerated development track to Store Manager during the specified timeframe as outlined in the learning plan.

+ Under the direction of the Store Manager, oversees the operation (front-end and pharmacy) of a Walgreen store.

+ Supports store operations by shadowing or assisting the Store Manager in leading store throughout the learning journey.

**Training & Personal Development**

+ Complete rigorous, accelerated program including all certifications needed for the Store Manager role.

+ Attends and completes classroom learning, online training and on-the-job training. Fulfills assigned rotations and learning objectives by spending time in other stores in the area as assigned.

+ Follows individual development plans offered by District Manager. Participates in one-on-one conversations with Store Manager and District Manager to have continuous professional growth and demonstrates permanent assignment readiness and proficiency of learning topics with the Director of Pharmacy and Retail operations.

+ Seeks self-development by monitoring own performance, setting high personal standards, learning about the fields of retail, pharmacy, and management, seeking best practices.

+ Learns and actively implements compliance standard operational procedures (SOPs) across front-end and pharmacy. Gains knowledge of all computer and technology systems and software.

+ Obtains pharmacy technician registration/licensure as required by state law (and pursues PTCB certification, as required by state).

**Customer Experience**

+ Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints in a timely manner and answers questions to ensure a positive customer experience. Models and shares customer service best practices.

+ Monitors customer service, provides coaching, training, and develops plans for improvements in both the front-end and pharmacy. Empowers team members to find the most impactful resolution for customers; seeks solutions that exceed customer expectations and builds loyalty.

+ Supports Store Manager in observing customer service trends, analyzing customer feedback, creating awareness to the business, and improving service metrics.

**Operations**

+ Shadows Store Manager, gains experience, performs and demonstrates proficiency supervising the operation of the store and team members, including gaining exposure to opening/closing/changing shifts, and delegating tasks to team members. Demonstrates the ability to supervise merchandising tasks, including sets, resets, and revisions of basic department and end stands, display tables, and promotional space, using multiple discount pricing, signs, advertising, promotional items, seasonality, etc.

+ Supports Store Manager in protecting store assets by administering and monitoring internal loss prevention programs and systems. Learns to maintain and react to the electronic surveillance system and ensures price accuracy, using reports and in-store price audits.

+ Learns to analyze inventory trends and supervises inventory management. Verifies proper standard operating procedures are being adhered to for receiving, counting, ordering, pricing, and returning points of execution for both front-end and pharmacy. Learns to supervise receiving, sticking, pricing, returning and transferring merchandise.

+ Supervises operations of the assigned location, including strict compliance with all applicable laws and regulations, including but not limited to the sale of alcohol, tobacco, fresh food, and pharmacy products.

+ Provides for the safety and well-being of team members; effectively utilizes the Security Operations Center.

+ Complies with all company policies and procedures; maintains respectful relationships with coworkers and business partners.

+ Completes special assignments and other tasks as assigned, including assisting team members as needed.

**Business Performance Management**

+ Learns to analyze financial & performance data for the store and pharmacy. Develops action plans to improve business results, including increasing sales and controlling costs.

+ Identifies sales opportunities to ensure the growth and performance of the store and pharmacy.

+ Reviews and analyzes asset protection data and develops action plans to reduce loss.

+ Reviews daily performance indicators and weekly operational metrics . Prepares action plans to improve results to discuss with the Store Manager and District Manager.

+ Analyzes pharmacy performance indicators and works with the Pharmacy Manager and/ or Pharmacy Operations Manager to enhance the performance of the pharmacy.

**Business Planning**

+ Works with Store Manager to understand key inventory metrics and processes.

+ Learns how to grow front-end and pharmacy business with new initiatives directed by the Support Center, community outreach, and retail partnerships through planning, implementing, executing, and following up with a review.

**People & Performance Management**

+ Learns all aspects of people management at Walgreens, including training/ coaching on standard operating procedures.

+ Learns how to effectively use Walgreens’ HR and people management systems to supervise team members.

+ Shadows Store Manager in action planning and performance conversations, becoming familiar with performance management assessment criteria and metrics. Understands how to use discipline and performance improvement plans when necessary.

+ Reviews and becomes knowledgeable all company policy and local, state and federal laws related to selection, recruitment, record retention and training of team members.

+ Supports Store Manager in leveraging the team’s strengths, skills, and abilities to increase engagement, overcome challenges, solve problems, and adapt to changes that the store faces.

**Communications**

+ Shadows Store Manager and attends all critical communication sessions, e.g., one-on-one discussions, group meetings. Learns best practices for providing and receiving feedback, soliciting input, answering questions, and ensuring communications are open between management and non-management team members.

+ Assists Store Manager and/or District Manager in planning and attending community events.

+ Gains experience facilitating team member discussions around key operational and engagement metrics.

**Job ID:** 1585464BR

**Title:** Store Manager Unassigned

**Company Indicator:** Walgreens

**Employment Type:** Full-time

**Job Function:** Retail

**Full Store Address:** 6200 N SCOTTSDALE RD,SCOTTSDALE,AZ,85253-05415-13758-S

**Full District Office Address:** 6200 N SCOTTSDALE RD,SCOTTSDALE,AZ,85253-05415-13758-S

**External Basic Qualifications:**

+ Bachelor’s degree and 3 years retail management experience or High School Diploma/GED and 5 years of retail management experience.

+ Must be fluent in reading, writing, and speaking English (Except in Puerto Rico)

+ Willingness to work a flexible schedule, including extended days, evenings, and weekend hours.

+ Willingness to accept assignment into a Store Manager position, if an assignment is offered.

+ Willingness to transfer to other Walgreens retail assets located within the same hiring Area.

**Preferred Qualifications:**

+ PTCB Certification.

+ Bachelor’s Degree.

+ Managerial experience with another employer in a Retail Store/Hospitality Manager or Retail Store/Hospitality Assistant Manager capacity, with people leadership, business management, and customer-facing experience.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $23.08 per hour - $43.07 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

**Shift:** Various

**Store:** 13758-SCOTTSDALE AZ

CycleBar is seeking an assistant sales /studio manager for our state-of-the-art location in McCormick ranch. Our Assistantl Managers are passionate about fitness and delivering a superior experience. They prioritize driving sales and revenue within the studio. ASM are responsible for supporting the General manager in meeting studio sales goals, membership renewals and ancillary service goals by pre-planning with strategic new customer outreach, in-club leads (first time riders) and securing member referrals. Under the management of a Franchise Owner, national sales director, and the support of a CycleBar Experience team, Sales Managers must exemplify leadership qualities in all areas of the business. General Managers must have the ability to build lasting relationships with prospective and current members in order build a strong ambassadorship and retain members. The General Manager is rooted in hospitality and upholds our Mission of fueling energetic communal experience. Requirement: * 2+ years of retail/service sales or fitness sales experience. * Confident in generating personal sales and training Sales Reps in sales. * Ability to manage and drive 2 revenue streams: memberships and retail. * Must be fluent in English and have excellent communication and strong interpersonal skills in person, on the telephone and via email * Ability to excel in a fast changing, diverse environment. * Ability to recognize areas of improvement and make changes using good judgment. * An affinity and passion for fitness. * Solid writing and grammar skills. * Highly organized, proficient in data management, ability to prioritize and meet deadlines. * Professional, punctual, reliable and neat. * Strong attention to detail and accuracy. * Trustworthy and ability to handle confidential information. * Ability to work harmoniously with co-workers, clients and the general public. * Proficiency with computers and Studio software. * Weekend. hours Mandatory- Friday-Monday Duties: * Lead generation including Grass Roots Marketing and Networking * Membership sales * Manage staff schedule * Supervise CBX Teams * Maintain cleanliness and organization of the Studio * Schedule and participate in networking/community events and studio promotions * Strategically manage marketing campaigns to generate leads for the studio * Any other duties as assigned Responsible for the acquisition of new members and the retention of existing members * Conversion of non-membership based users to membership base * Conduct pre-planning activities each month including strategic outreach, for securing first time rider/lead flow * Build rapport and lasting relationships with prospective and current members. Embrace hospitality and drive the Cyclebar Culture. * General Manager will actively coach, train and educate our CBX team on Hospitality and Sales Conversion tactics. Manager will work with owner on team accountability * Working with Studio Owner on setting Monthly, weekly, and daily targets for meeting goals * Driving Referral business through ambassadorship Compensation & Benefits: * This position offers competitive hourly rate + Commission; based on experience & performance. * Commission paid on sales * Opportunity to bonus, based on performance * Complimentary CycleBar Classes at Studio Company Overview: CycleBar is the world's first and only Premium Indoor Cycling™ franchise. We offer concierge-level service, premium amenities, and an invigorating, concert environment designed to Rock Your Ride. We are an inclusive, inspiring, low-impact/high-intensity cycling experience for all ages and body types. No matter where you are in your fitness journey, CycleBar will calm your mind, elevate your mood and revive your senses.

Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As Inbound Chat Sales Representative working **onsite in Tempe, AZ** , you’ll be a part of bringing humanity to business. #experienceTTEC

Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in the United States says it all!

**What You’ll be Doing**

Are you results-focused and love to help others? Do you have a passion to maximize sale opportunities? In this role, you'll engage in inbound consultative sales for small business clients, working closely with cross-functional teams to present solutions that save customers time and money, enabling them to focus on what matters most. Whether it’s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.

**During a Typical Day, You’ll **

· Leverage your passion for goal setting and persuasive negotiation skills to connect with sophisticated customers and close larger deals using consultative written communication.

· Collaborate with new and existing accounting professionals to assess their needs and recommend tailored solutions.

· Drive sales by engaging with accounting partners, offering a comprehensive suite of solutions designed for small to mid-market businesses.

**What You Bring to the Role**

· 6 months or more of sales experience

· Recognize customer needs, apply business acumen and sales expertise to address challenges, and explain solutions while seeking growth opportunities and making informed decisions.

· High school diploma or equivalent

· Computer experience

**What You Can Expect **

· Business-to-Business hours with a Monday to Friday schedule so you can take your weekends back

· Supportive of your career and professional development

· An inclusive culture and community minded organization where giving back is encouraged

· A global team of curious lifelong learners guided by our company values

· Base wage starting at $22.50 per hour plus performance bonus opportunities

· And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives

Visit https://www.ttecjobs.com/en/us-employee-benefits for more information

**A Bit More About Your Role**

We’re committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training, through individualized webcam-enabled, engagement and coaching, on into 1000s of free courses to support your career growth wherever that may take you. And we know that you bring with you the one necessary ingredient that can’t be taught – a caring and supportive nature that will shine through as you help customers. Our TTEC community is here for you as one dynamic, global family.

You'll report to Team Lead. You'll contribute to the success of the customer experience and the overall success of the team.

**About TTEC**

Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.

TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.

**Job:** _Sales / Business Development_

**Title:** _Inbound Chat Sales Representative_

**Location:** _AZ-Tempe_

**Requisition ID:** _043UG_

Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As Inbound Sales Representative working **onsite inTempe, AZ** , you’ll be a part of bringing humanity to business. #experienceTTEC

Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in the United States says it all!

**What You’ll be Doing**

Are you results-focused and love to help others? Do you have a passion to maximize sale opportunities? In this role, you'll engage in inbound consultative sales for small business clients, working closely with cross-functional teams to present solutions that save customers time and money, enabling them to focus on what matters most. Whether it’s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.

**During a Typical Day, You’ll **

· Leverage your passion for goal setting and persuasive negotiation skills to connect with sophisticated customers and close larger deals using consultative written communication.

· Collaborate with new and existing accounting professionals to assess their needs and recommend tailored solutions.

· Drive sales by engaging with accounting partners, offering a comprehensive suite of solutions designed for small to mid-market businesses.

**What You Bring to the Role**

· 1 year or more of sales experience

· Recognize customer needs, apply business acumen and sales expertise to address challenges, and explain solutions while seeking growth opportunities and making informed decisions.

· High school diploma or equivalent

· Computer experience

**What You Can Expect **

· Business-to-Business hours with a Monday to Friday schedule so you can take your weekends back

· Supportive of your career and professional development

· An inclusive culture and community minded organization where giving back is encouraged

· A global team of curious lifelong learners guided by our company values

· Base wage starting at $22.50 per hour plus performance bonus opportunities

· And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives

Visit https://www.ttecjobs.com/en/us-employee-benefits for more information

**A Bit More About Your Role**

We’re committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training, through individualized webcam-enabled, engagement and coaching, on into 1000s of free courses to support your career growth wherever that may take you. And we know that you bring with you the one necessary ingredient that can’t be taught – a caring and supportive nature that will shine through as you help customers. Our TTEC community is here for you as one dynamic, global family.

You'll report to Team Lead. You'll contribute to the success of the customer experience and the overall success of the team.

**About TTEC**

Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.

TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.

**Job:** _Sales / Business Development_

**Title:** _Inbound Sales Representative_

**Location:** _AZ-Tempe_

**Requisition ID:** _043UH_

Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As a **Sales Representative - Outbound B2B working in our site in Tempe, AZ** , you’ll be a part of bringing humanity to business. #experienceTTEC.

Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in the United States says it all!

**W** **hat You’ll be Doing**

Are you results-focused and love to help others? Do you have a passion to maximize sale opportunities? In this role, you’ll work effectively to service, enhance and build relationships with current and future customers. Focused on achieving revenue quotas, you’ll provide professional customer service to commercial, public sector or consumer customers. Whether it’s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.

**During a Typical Day, You’ll**

+ Bring your passion for negotiating and strong product and brand knowledge, to handle objections and rebuttals during customer interactions

+ Effectively recommend, quote, and negotiate product knowledge with customers while identifying and handling all sales opportunities

**What You Bring to the Role**

+ 1 year or more of sales experience

+ High school diploma or equivalent

+ Comfortable with decision-making by assessing the situation, researching potential solutions, and making recommendations before escalating to the next level

+ Computer experience

**What You Can Expect**

+ Business-to-Business hours with a Monday – Friday schedule so you can take your weekends back

+ Potential to build your skills and knowledge as a brand ambassador for our client’s iconic brand

+ Supportive of your career and professional development

+ An inclusive culture and community-minded organization where giving back is encouraged

+ A global team of curious lifelong learners guided by our company values

+ 37,500 annual salary commission

+ And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, and health and wellness incentives.

Visit https://www.ttecjobs.com/en/us-employee-benefits for more information.

**A Bit More About Your Role**

We’re committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training, through individualized webcam-enabled, engagement and coaching, on into 1000s of free courses to support your career growth wherever that may take you. And we know that you bring with you the one necessary ingredient that can’t be taught – a caring and supportive nature that will shine through as you help customers. Our TTEC community is here for you as one dynamic, global family.

You'll report to Team Lead. You'll contribute to the success of the customer experience and the overall success of the team.

**About TTEC**

Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.

TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.

**Job:** _Sales / Business Development_

**Title:** _Sales Representative - Outbound B2B_

**Location:** _AZ-Tempe_

**Requisition ID:** _043UD_

Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As a Sales Representative - Lead Development working in our site in Tempe, AZ, you’ll be a part of bringing humanity to business. #experienceTTEC.

Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in the United States says it all!

**What You’ll be Doing**

Are you results-focused and love to help others? Have a passion to maximize sales opportunities? In this role, you’ll be the first point of contact for customers and prospects, playing a vital part in creating a positive first impression and uncovering valuable sales opportunities that lead to qualified appointments. Utilizing dialing technology and a provided contact list, you’ll engage customers in brief, impactful conversations, qualifying them into or out of the sales funnel within ten minutes. A solid understanding of our products and their benefits for small businesses will be essential as you contribute to their success. Your efforts will elevate the customer experience from average to exceptional.

**During a Typical Day, You’ll**

+ Reach out to potential customers via phone, or other channels to introduce our company and solutions

+ Qualify leads to assess their potential value to our business and Work with account executives to ensure a smooth handoff of qualified leads for further follow-up and closure

+ Bring your product and brand knowledge to handle customer interactions, manage objections and ultimately close the sale

+ Continuously update and maintain accurate records in our customer relationship database system

**What You Bring to the Role**

+ A minimum of 6 months sales experience or business development

+ Comfortable with decision making by assessing the situation, researching potential solutions and making recommendations before escalating to the next level

+ Comfortable engaging with customers to enhance and develop solutions

+ Computer experience

**What You Can Expect**

+ Business-to-Business hours with a Monday – Friday schedule so you can take your weekends back

+ Supportive of your career and professional development

+ An inclusive culture and community-minded organization where giving back is encouraged

+ A global team of curious lifelong learners guided by our company values

+ Base wage starting at $18.50 per hour plus commission and performance bonus opportunities

+ And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, and health and wellness incentives.

Visit https://www.ttecjobs.com/en/us-employee-benefits for more information.

**A Bit More About Your Role**

We’re committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training, through individualized webcam-enabled, engagement and coaching, on into 1000s of free courses to support your career growth wherever that may take you. And we know that you bring with you the one necessary ingredient that can’t be taught – a caring and supportive nature that will shine through as you help customers. Our TTEC community is here for you as one dynamic, global family.

You'll report to Team Lead. You'll contribute to the success of the customer experience and the overall success of the team.

**About TTEC**

Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.

TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.

**Job:** _Sales / Business Development_

**Title:** _Sales Representative - Lead Development_

**Location:** _AZ-Tempe_

**Requisition ID:** _043UI_

Imagine Your Future with Us! Since 1971, Paychex has been at the forefront of simplifying HR, payroll, and benefits for American businesses. Our digital HR technology and advisory solutions cater to the changing needs of employers and their employees. With our award-winning training and endless opportunities for growth and development, you can build a lifelong career with us. We pride ourselves on fostering an inclusive and innovative culture. Our leaders are here to support your career journey; they and our dedicated employees embody the values that drive us to support each other, our clients, and our communities. Join us to pursue your passion and unleash your potential.

Responsibilities

+ Manages the achievement of corporate objectives by individual product line within area of district responsibility and within budgeted financial guidelines.

+ Recruits, selects and directs sales staff in meeting or exceeding corporate goals. Monitors attainment versus forecast and takes corrective action when necessary.

+ Identifies potential management candidates and brings to the attention of the Zone Manager.

+ Manages line by line items of corporate assigned budgets.

+ Projects a positive image in representing the corporation to clients and the community.

+ Cultivates and develops through the sales staff a referral network among the certified public accountants community, enrolled agents and bookkeepers.

+ Works with branch managers to develop mutual objectives and problem-solving issues using partnership principles.

+ Ensures accuracy of weekly activity reports and audits commission and expense reports.

+ Initiates, participates in, and supervises on-going training of assigned sales representatives in technical knowledge, competitive knowledge, and sales skills knowledge.

Qualifications

+ Bachelor’s degree in Accounting, Business Administration, or Marketing

+ 5+ years of experience in Business-to-Business Sales with assertive closing skills

+ 3+ People leadership experience in Business-to-Business Sales

+ HCM Sales Leadership Experience- Highly Preferred

+ Relevant Insurance License This role requires you to be eligible for applicable insurance licensing in all 50 states, which may involve an enhanced background check. If you are not currently licensed, you will be required to obtain the necessary insurance license(s) within 90 calendar days of your official start date. Failure to obtain the required license(s) within 90 days of your start date and to maintain eligibility throughout the duration of your employment may result in corrective action, up to and including termination of employment. Paychex Insurance Agency, Inc. (PIA) will cover the cost of up to two (2) attempts to pass a state insurance licensing exam including exam materials and testing fee. The cost of any additional attempts will be at the expense of the individual employee. If an individual is hired by PIA with anactiveandcurrentlicense(s),thatemployeewillberesponsible for the timely updating and/or verifying of any changes that may have occurred with their state license(s) prior to their start date at PIA. This includes any state of residence changes, e-mail changes, mailing address changes or name changes. – Required

Compensation

In the spirit of pay transparency, we are excited to share that the starting base pay range for this position is $86,000.00 to $120,000.00 annually plus bonuses. Please keep in mind that this range is the base pay only and does not consider other components that make up the total rewards package for the position. If you are hired at Paychex, your overall compensation will be determined based on factors such as geographic location, skills, education, and/or experience which may result in total compensation outside of this range.

Live the Paychex Values

+ Act with uncompromising integrity.

+ Provide outstanding service and build trusted relationships.

+ Drive innovation in our products and services and continually improve our processes.

+ Work in partnership and support each other.

+ Be personally accountable and deliver on commitments.

+ Treat each other with respect and dignity.

What's in it for you?

+ We value your well-being: We provide over 21 comprehensive rewards, including medical coverage, virtual wellness classes, tuition reimbursement, 401(k) + employer match, adoption assistance, financial assistance, and much more.

+ We value your time: From paid time off to company holidays, culture days, and comprehensive work-life balance programs, we will ensure you have the flexibility you need to be your best.

+ We value your development: Our award-winning training and development programs empower our employees with ongoing learning opportunities to give you the building blocks to grow your career.

+ We value your perspective: Our company culture reflects the diversity of our employees. We want you to be you and your voice to be heard.

+ We value our communities: We offer paid time off for volunteerism and promote many company-wide and local initiatives that benefit organizations you care about.

Paychex is an equal opportunity employer that fosters a workplace culture of Diversity, Equity, & Inclusion. Our valued employees and commitment to DEI are the essence of our internal and external success.

Overview

Omni Tucson National Resort & Spa

Inspired by the sweeping views of the Santa Catalinas and the rich history of golf, this artful blend of natural beauty and recreation is elevated to a new level of discovery. The Omni Tucson National Resort & Spa has it all - from its picturesque setting in the foothills of Tucson's Santa Catalina Mountains to the lush fairways of its 36-hole championship and desert-style golf courses.

The Omni Tucson National Resort & Spa's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Tucson National Resort & Spa may be your perfect match.

Job Description

This position functions as the primary as the strategic business leader of theOmni Tucson National Resort and Spa and Country Club. TheGeneral Managerwill orchestrate all facets of the resort and club operations, enhancing our guest and esteemed membership experience, associate satisfaction, and financial performance. The position ensures Omni Hotels & Resorts sales channels are leveraged and initiates independent and proactive sales activities, when appropriate, to generate demand and a return on investment to ownership.

This pivotal role demands a blend of strategic oversight and operational agility, ensuring outstanding financial performance, guest and member satisfaction, and team development. The ideal candidate will be a catalyst for excellence, driving operational success and fostering an inspiring team culture.

Responsibilities

Strategic Leadership:Steer the Resorts strategic direction, aligning business goals with exceptional service standards for our guests and members. Spearhead long-term planning, including business, capital, and budgeting strategies to secure the Resorts legacy.

+ Provides strategic direction and direct support to ensure a guest/member-centric culture.

+ Assists in the development of the Resorts long range and annual business, capital, and budget plans.

+ Inspires and motivates team to achieve operational excellence.

+ Creates a cohesive leadership team and positive business environment that consistently delivers results

+ Develops deployment strategies to market property in order to continue to grow market share.

+ Supports the sales strategy by encouraging effective revenue management practices.

+ Reviews the STAR report, competitive shopping reports and using other resources to maintain an awareness of the property’s market position.

+ Provides strategic direction and direct support to ensure the success of the group sales team.

+ Ensures sales and revenue engines are leveraged to drive RevPAR improvement year over year.

+ Works collaboratively with various Homeowners Associations and Global Sales Offices to build and nurture strong relationships to aid the business objectives of the resort

+ Participates in member relations to facilitate retention and acquisition.

+ Participate and engage in Omni Tucson National executive committee meetings.

+ Oversee and guide the resort Executive Committee that represents all aspects of resort operations.

+ Identifies key drivers of business success.

Operational Excellence:Oversee all divisions of the resort operation including rooms, F&B, spa, golf, programming, membership, ensuring seamless integration and high-quality service delivery.

+ Hands-On approach that inspects what is expected.

+ Oversees and assists in development and adherence to needed policies and procedures.

+ Oversees Omni Tucson National human resources, food & beverage, rooms, spa, golf, catering, and banquet teams to establish and maintain a cohesive guest/member experience.

+ Develops, maintains, and administers the management organizational plan and initiates improvements as necessary. Works with subordinate department heads to schedule, supervise, and direct the work of all resort employees.

+ Communicates a clear and consistent message regarding property goals to produce desired results.

+ Oversees the care and maintenance of the resort’s physical assets and facilities.

Team Development & Culture:Cultivate a dynamic leadership team, promoting career development, operational excellence, and a guest/member-centric culture. Implement robust training programs, fostering a supportive environment that values feedback, open communication, and a high degree of accountability.

+ Creates a cohesive leadership team and positive business environment that consistently delivers results.

+ Develop and oversee the Omni culture for the resort operation.

+ Fosters associate engagement to providing excellent service.

+ Measure and respond to associate feedback from ‘Pulse’ and ‘Associate Engagement Survey’.

+ Ability to develop and implement SOP’s and training programs for club operations.

+ Utilizes an “open door” policy.

+ Holds staff accountable for successful performance in a positive manner.

+ Identifies leadership and fosters career development.

Financial & Risk Management:Ensure robust financial health through accurate forecasting and effective management of resources. Take an active role in risk management, safeguarding the Resorts interests and assets.

+ Develops and manages monthly forecast and annual budget; takes effective corrective action as required.

+ Supports the financial success of the P&L.

+ Works with the Accounting Department to analyze financial statements, manage cash flow, and establish controls to safeguard funds. Reviews income and costs relative to goals, taking corrective action as necessary.

+ Makes financial decisions with an ownership mindset.

+ Ensures accurate revenue, expense and labor forecasts and execution.

+ Assures that the facility is operated in accordance with all applicable local, state, and federal laws.

Participates directly in risk management issues and prevention including legal and workers compensation.

Qualifications

+ 5 years minimum experience as a General Manager or Resort Manager in an upscale environment.

+ A proven history of providing best-in-class customer service and enhancing the guest/member experience

+ Previous experience in a resort environment with seasonal business fluctuations preferable.

+ Exceptional communication and interpersonal skills, with the ability to inspire and lead a high-performing team.

+ Strategic thinker with the ability to navigate challenges and capitalize on opportunities.

+ 10+ years of P&L responsibilities

Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster (https://www1.eeoc.gov/employers/poster.cfm) and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement (https://www.dol.gov/ofccp/pdf/pay-transp\_formattedESQA508c.pdf) If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to [email protected] .

Job LocationsUS-AZ-Tucson

Posted Date6 hours ago(4/2/2025 1:21 PM)

Requisition ID 2025-121514

# of Openings 1

Category (Portal Searching) Hotel Management