Industrial Production Managers

**510234BR**

**Title:**

Team Leader

**Our Company** **:**

At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a connected culture, valuing diversity and inclusion and making everyone feel like they belong.

We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Horizons 2025. Our end goal is simple: bigger ambitions, faster transformation, and extraordinary results. It's an exciting time to be a part of H&R Block!

At H&R Block, we're curious, creative, and always on the move. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open.

**A Typical Day...**

Helping others is what we do best here, which means you will get to see the impact of your work firsthand. As you inspire people to make confident, informed decisions about their lives, careers, and money, you will build client relationships that will grow stronger each year.

Joining us as a **Team Leader** , you'll provide leadership to a customer-centric team of associates and accelerate their seasonal tax business by managing a single H&R Block tax office.

You'll serve as the front-line manager to provide leadership and development of tax office associates, delivering an outstanding client experience, and achieving all office related growth objectives. We'll help you advance your knowledge and skills you'll need to excel with us as you serve as a knowledgeable resource on tax topics and products for associates.

You'll begin working a flexible part-time schedule in the fall as you ramp up for the busy tax season, then transition to a full-time schedule from January through April. After working a successful tax season, you may find that you want to apply to return for subsequent seasons, or even apply for advancement opportunities.

**Job ID:**

510234BR

**City:**

Glendale

**State:**

Arizona

**It would be even better if you also had...** **:**

+ Multi-unit people management experience in the retail, restaurant, banking, or other related industry; management of people within military service positions can also be a good fit

+ 2+ years as a Tax Professional

**Perks of the job...**

At H&R Block, we believe and invest in our people by committing to their total well-being. Our benefit offerings can help associates plan for their unique health, well-being, and financial wellness needs.

+ **Medical coverage** - allows eligible associate well-being programs including mental health support and coaching

+ **401k Retirement** Savings Plan and Employee Stock Purchase Plan

+ **Tax prep benefit** - allows eligible associates to receive the same tax preparation as our clients, all with no direct cost to you!

+ **Other perks** like flexible/remote opportunities that meet your life, collaborative teams and much more!

**The Community You Will Join:**

At H&R Block we remain committed to building a Connected Culture - one in which trust, care, and connections are how we work together as we continue to create an environment where everyone feels safe to bring their authentic self to work every day and feels like they belong as part of a larger team.

You will be immersed in an exceptional work environment that is recognized throughout the world on Best Companies lists! You will also be surrounded by colleagues who are committed to helping each other grow and support each other.

H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

**If you're looking to make an impact, H&R Block is the place for you.**

**What you'll bring to the team...** **:**

+ Partner with the District General Manager to create and implement office-level growth plans, which includes developing local partnerships and managing office community involvement

+ Assist the District General Manager in recruiting and interviewing candidates for tax office associate positions

+ Serve as point of contact for onsite escalated client service concerns

+ Ensure clients are scheduled properly and conflicts are resolved

+ Lead daily activities to ensure that all tax office associates work is completed according to deadlines, with attention to quality standards, priorities and overall goals

+ Build an engaging team environment by training and coaching associates to execute on Standard Operating Procedures (SOP) and recognizing outstanding associate contributions

+ Lead daily team meetings and communicate essential information to tax office associates

+ Create associate work schedules and ensure accurate timekeeping and overtime management

+ Prepare tax returns, as required

+ Conduct timely performance reviews and partner with Associate Relations Center to resolve associate issues and address performance concerns

**Your Expertise**

+ Prior experience working in a customer service, shift leader, or similar role

+ Experience supervising or managing people

+ Successful completion of the H&R Block Tax Knowledge Assessment or Income Tax Course (if preparing tax returns) and 3 hours of Tax Update

+ Ability to meet applicable IRS and applicable state requirements

+ Computer proficient with the ability to use MS Office

+ Demonstrated ability to work independently with minimal supervision

+ Passionate, determined and resilient with a customer-centric mindset

+ Able to work a flexible work schedule of 40 hours per week and flexibility in work assignments based on business needs

+ High school diploma / equivalent or higher

**Posting Title:**

Team Leader

**Employee Type:**

Full time

**Location:**

AZ Tolleson

**Job Type:**

Production Operations

**Job Posting Title:**

Production Supervisor - 12 Hour Shift Days/ 2-2-3 Schedule

**Job Description:**

**Position Overview:**

Leads team members to identify, manage, and execute the plants process improvement opportunities. Manages production staff to attain production and quality goals. Identifies problems or bottlenecks in production processes and resolves issues. Ensures production resources including materials, equipment and human resources are available as needed to maintain production schedules. Supports continuous improvement goals in safety, quality, cost and customer service. Responsible for managing and owning various functions of the business and creating an engaged and team-oriented work force in order to improve business results. Preferred 3 years related experience.

**POSITION PURPOSE:**

Supervises all production operations, conduct of food safety, and quality procedures of the plant to assure a safe, efficient, productive and positive work environment for the assigned shift. This person consistently directs, coaches, trains and gives performance feedback to the associates on the line. All procedures and practices used are grounded in standards, regulations and laws addressing occupational safety (OSHA) and food safety and food quality (FDA) in addition to environmental safety (EPA) in accordance with Good Manufacturing Practices (GMP).

**Responsibilities:**

+ Provide shift-focused supervision to the production associates.

+ Communicate routinely with a professional manner with associates to assure that all understand the day’s production schedule, key issues, and challenges.

+ Provide supervision to the production of products during their shift assuring the implementation and monitoring of good manufacturing practices, quality and safety standards, QA monitoring and continuous improvement.

+ Participate in overseeing maintenance, sanitation, equipment, and organization on each shift for the plant.

+ Identifies problems or bottlenecks in production processes and resolves issues.

+ Assure daily documentation, analysis and trending of data regarding production, waste, maintenance issues, safety issues, employee issues and any other incidents. Assure the implementation of all identified food quality and food safety standards, laws, good manufacturing practices, training and continuous improvement.

+ Ensures production resources including materials, equipment, and people resources are available as needed to maintain production schedules.

+ Identify and document the skills, performance opportunities, learning needs, time and attendance of each production associate and teaches routinely.

+ Assure all associates are consistently trained in all required standards and expectations, including temporary employees.

+ Keep work environment clean, safe and positive.

+ Manage production performance against plant goals in safety, quality, CPS, cost, customer service and culture.

+ Manage and supervise all OSHA compliance training for production employees, including temporary employees.

+ Work with the management team to develop safe work practices and implement them for effective safety that result in zero recordable and lost time accidents and encourages safe work performance.

+ Exudes a high degree of inter-personal skills and has the ability to work well with everyone.

+ Assure fair and consistent application of policies, procedures, and discipline.

+ Follows and enforces standards for food safety and food quality production reflected in SQF as well as the regulations of major vendors and governmental agencies such as OSHA, FDA and EPA and assures associates are consistently trained in these standards and comply with all requirements.

**Supervisory Responsibilities**

Manages production employees to include: Packaging Machine Operators, Press Operators, Material Handler, Distribution personnel, and Temporary Employees, is responsible for the general direction, coordination, and evaluation of these units; Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

**Knowledge Training and Experience:**

+ Four-year Degree in Business or Engineering or a related field or equivalent work experience

+ At least 3 years of production manufacturing experience preferred, food manufacturing preferred

+ Working knowledge of production equipment and systems

+ Working knowledge of food safety and food quality standards and regulations such as SQF or BRC and environmental and safety regulations preferred

+ Competency in English language (read, write, speak); excellent written, oral, and listening skills.

+ Requires basic mathematical skills to be able to add, subtract, multiply, and divide combined with analytical skills used to track and trend data and be able to use that data to guide decisions and communications with associates

+ Proficient use of Microsoft Office programs including Word, Excel, PowerPoint, and Outlook

+ Ability to facilitate cross-functional teams

+ Ability to effectively present information to top management

+ Ability to define problems, collect data, establish facts, and draw valid conclusions

**Working environment:**

While performing the duties of this job, the employee is frequently exposed to moving mechanical parts. The employee is occasionally exposed to wet and/or humid conditions; high, precarious places; toxic or caustic chemicals; outside weather conditions; extreme cold; and extreme heat. The noise level is representative of a production environment. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

**Work Schedule:**

FTE: Full-time

Shift: Days

**EEO Statement:**

Winland Foods believes that diversity and inclusion among our teammates is critical to our success as a global company, and we seek to recruit develop, and retain the most talented people from a diverse candidate pool. Winland Foods is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information, military and veteran status, and any other characteristic protected by applicable law.

Winland Foods is a leading private label food manufacturer of pasta, dry dinners, condiments, syrups, and more with nearly 3,000 employees operating out of 14 production facilities in US, Canada, and Italy.

As a ‘newly’ established company, we are creating the building blocks for an innovative and agile organization that is purpose driven - delivering high quality food to our customers and communities. We foster an environment that encourages all employees to be heard, and values their contributions and ideas.

By joining Winland Foods, you become a part of a new team that values passion, collaboration, and strives to prosper with our customers.

To all recruitment agencies: Winland Foods does not accept unsolicited agency resumes/CVs. Please do not forward resumes/CVs to Winland Foods employees, or any company location(s). Winland Foods is not responsible for any fees related to unsolicited resumes/CVs.

Leads team members to identify, manage, and execute the plants process improvement opportunities. Manages production staff to attain production and quality goals. Identifies problems or bottlenecks in production processes and resolves issues. Ensures production resources including materials, equipment and human resources are available as needed to maintain production schedules. Supports continuous improvement goals in safety, quality, cost and customer service. Responsible for managing and owning various functions of the business and creating an engaged and team-oriented work force in order to improve business results. Preferred 3 years related experience.

Salary - $76,000 - $80,000

Bonus - 10%

Stipend - $35.00

**Employee Type:**

Full time

**Location:**

AZ Tolleson

**Job Type:**

Production Operations

**Job Posting Title:**

Production Supervisor - 12 Hour Shift Nights/ 2-2-3 Schedule

**Job Description:**

**POSITION PURPOSE:**

Supervises all production operations, conduct of food safety, and quality procedures of the plant to assure a safe, efficient, productive and positive work environment for the assigned shift. This person consistently directs, coaches, trains and gives performance feedback to the associates on the line. All procedures and practices used are grounded in standards, regulations and laws addressing occupational safety (OSHA) and food safety and food quality (FDA) in addition to environmental safety (EPA) in accordance with Good Manufacturing Practices (GMP).

**Responsibilities:**

+ Provide shift-focused supervision to the production associates.

+ Communicate routinely with a professional manner with associates to assure that all understand the day’s production schedule, key issues, and challenges.

+ Provide supervision to the production of products during their shift assuring the implementation and monitoring of good manufacturing practices, quality and safety standards, QA monitoring and continuous improvement.

+ Participate in overseeing maintenance, sanitation, equipment, and organization on each shift for the plant.

+ Identifies problems or bottlenecks in production processes and resolves issues.

+ Assure daily documentation, analysis and trending of data regarding production, waste, maintenance issues, safety issues, employee issues and any other incidents. Assure the implementation of all identified food quality and food safety standards, laws, good manufacturing practices, training and continuous improvement.

+ Ensures production resources including materials, equipment, and people resources are available as needed to maintain production schedules.

+ Identify and document the skills, performance opportunities, learning needs, time and attendance of each production associate and teaches routinely.

+ Assure all associates are consistently trained in all required standards and expectations, including temporary employees.

+ Keep work environment clean, safe and positive.

+ Manage production performance against plant goals in safety, quality, CPS, cost, customer service and culture.

+ Manage and supervise all OSHA compliance training for production employees, including temporary employees.

+ Work with the management team to develop safe work practices and implement them for effective safety that result in zero recordable and lost time accidents and encourages safe work performance.

+ Exudes a high degree of inter-personal skills and has the ability to work well with everyone.

+ Assure fair and consistent application of policies, procedures, and discipline.

+ Follows and enforces standards for food safety and food quality production reflected in SQF as well as the regulations of major vendors and governmental agencies such as OSHA, FDA and EPA and assures associates are consistently trained in these standards and comply with all requirements.

**Supervisory Responsibilities**

Manages production employees to include: Packaging Machine Operators, Press Operators, Material Handler, Distribution personnel, and Temporary Employees, is responsible for the general direction, coordination, and evaluation of these units; Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

**Knowledge Training and Experience:**

+ Four-year Degree in Business or Engineering or a related field or equivalent work experience

+ At least 3 years of production manufacturing experience preferred, food manufacturing preferred

+ Working knowledge of production equipment and systems

+ Working knowledge of food safety and food quality standards and regulations such as SQF or BRC and environmental and safety regulations preferred

+ Competency in English language (read, write, speak); excellent written, oral, and listening skills.

+ Requires basic mathematical skills to be able to add, subtract, multiply, and divide combined with analytical skills used to track and trend data and be able to use that data to guide decisions and communications with associates

+ Proficient use of Microsoft Office programs including Word, Excel, PowerPoint, and Outlook

+ Ability to facilitate cross-functional teams

+ Ability to effectively present information to top management

+ Ability to define problems, collect data, establish facts, and draw valid conclusions

**Working environment:**

While performing the duties of this job, the employee is frequently exposed to moving mechanical parts. The employee is occasionally exposed to wet and/or humid conditions; high, precarious places; toxic or caustic chemicals; outside weather conditions; extreme cold; and extreme heat. The noise level is representative of a production environment. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

**Work Schedule:**

FTE: Full-time

Shift: Days

**EEO Statement:**

Winland Foods believes that diversity and inclusion among our teammates is critical to our success as a global company, and we seek to recruit develop, and retain the most talented people from a diverse candidate pool. Winland Foods is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information, military and veteran status, and any other characteristic protected by applicable law.

Winland Foods is a leading private label food manufacturer of pasta, dry dinners, condiments, syrups, and more with nearly 3,000 employees operating out of 14 production facilities in US, Canada, and Italy.

As a ‘newly’ established company, we are creating the building blocks for an innovative and agile organization that is purpose driven - delivering high quality food to our customers and communities. We foster an environment that encourages all employees to be heard, and values their contributions and ideas.

By joining Winland Foods, you become a part of a new team that values passion, collaboration, and strives to prosper with our customers.

To all recruitment agencies: Winland Foods does not accept unsolicited agency resumes/CVs. Please do not forward resumes/CVs to Winland Foods employees, or any company location(s). Winland Foods is not responsible for any fees related to unsolicited resumes/CVs.

At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do. We are seeking candidates who embrace diversity, equity and inclusion in a workplace where everyone feels valued and inspired. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

**About this role:**

Wells Fargo is seeking a Senior Lead Digital Product Manager to join our growing Commercial Bank Mobile team to help transform the mobile experiences that we offer to our Commercial, Corporate & Investment Banking customers.

This individual will leverage their expertise in Mobile Application Development, Product Ownership, balancing priorities and tradeoffs in product development, to deliver tailored experiences across multiple journeys for our clients. Our goal is to deliver delightful, frictionless, and consistent mobile experiences for our clients.

**In this role, you will:**

+ Act as an advisor to senior leadership to develop or influence digital products, initiatives, plans, specifications, resources, and long-term goals for highly complex business and technical needs across a functional area within the Digital environment

+ Lead the strategy and resolution of highly complex and unique challenges requiring in-depth evaluation across multiple areas of the enterprise

+ Turn product vision and voice of the customer into actionable epics, stories, and technical requirements in partnership with design, engineering, and other product partners

+ Actively own the prioritization and grooming of a clearly understood product area or journey

+ Identify and resolve sequencing and prioritization issues across product teams

+ Coordinate highly complex activities and guidance to others

+ Inspire and lead a high performing, cross functional team

+ Identify and build relationships with key partners and stakeholders to communicate product vision, strategies, and priorities while soliciting and incorporating feedback

+ Provide vision, direction and expertise to senior leadership on implementing innovative and significant digital business plans, programs and initiatives which have significant impact

+ Strategically engage with all levels of professionals and managers across the enterprise

+ Serve as an expert advisor to leadership

**Required Qualifications:**

+ 7+ years of digital product management experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

**Desired Qualifications:**

+ 5+ years of mobile application product development experience

+ Experience building end-user facing mobile applications across multiple form factors and platforms

+ Experience with large scale transformation initiatives

+ Experience leading scrum teams, partnering with development, QA, and Design

+ Experience with business analysis, eliciting use cases and requirements from business partners

+ Experience with rapid prototyping via wireframing, prototyping or other similar methods

+ Knowledge and understanding of commercial banking and/or corporate finance

+ Entrepreneurial approach to product management: biased towards experimentation, execution, and moving quickly

+ Familiarity with Commercial & Investment Banking use cases, opportunities, and challenges and how those can be resolved with mobile

+ 5+ years experience with Agile practices and frameworks to include Scrum, Kanban and collaboration tools such as Jira, Confluence, and Sharepoint

+ Product Management certifications such as SAFe and Pragmatic

**Job Expectations:**

+ This position is not eligible for Visa sponsorship

+ This position is a hybrid work model and will not be a telecommute position, must be willing to work out of San Francisco, CA, Phoenix, AZ, Charlotte, NC, Wilmington, DE or NEw York, NY approximately 3 days a week

Pay Range - New York, NY: $138,500 - $287,600

Wells Fargo provides all eligible full- and part-time employees with a comprehensive set of benefits designed to protect their physical and financial health and to help them make the most of their financial future. Visit Benefits - Wells Fargo Careers for an overview of the following benefit plans and programs offered to employees.

+ 401(k) Plan

+ Paid Time Off

+ Parental Leave

+ Critical Caregiving Leave

+ Discounts and Savings

+ Health Benefits

+ Commuter Benefits

+ Tuition Reimbursement

+ Scholarships for dependent children

+ Adoption Reimbursement

**Pay Range**

$120,400.00 - $287,600.00

**Benefits**

Wells Fargo provides all eligible full- and part-time employees with a comprehensive set of benefits designed to protect their physical and financial health and to help them make the most of their financial future. Visit Benefits - Wells Fargo Careers for an overview of the following benefit plans and programs offered to employees.

+ 401(k) Plan

+ Paid Time Off

+ Parental Leave

+ Critical Caregiving Leave

+ Discounts and Savings

+ Health Benefits

+ Commuter Benefits

+ Tuition Reimbursement

+ Scholarships for dependent children

+ Adoption Reimbursement

**We Value Diversity**

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

**Drug and Alcohol Policy**

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

**Company:** WELLS FARGO BANK

**Req Number:** R-302173-2

**Updated:** Tue Sep 19 00:00:00 UTC 2023

**Location:** CHANDLER,Arizona

**About this role:**

Wells Fargo is seeking a Senior Lead Product Manager within Global Treasury Management as part of Enterprise Functions. Learn more about our career areas and business divisions at wellsfargojobs.com .

**In this role, you will:**

+ Function as a product manager and/or product owner for cross-product payment control systems for Anti Money Laundering and Sanctions compliance

+ Serve as a central point of contact for first and second line of defense financial crime partners to implement financial crime regulatory and policy requirements into end to end product management

+ Work with payment product owners and managers in product verticals to incorporate financial crime business requirements into payment product design, development, implementation and execution

+ Lead the strategy and resolution of complex and unique challenges requiring in-depth understanding of potential synergies, opportunities across payment product types

+ Deliver solutions that are long-term, large scale, and require consideration of global market dynamics, trends, regulatory impact, and risk management

+ Provide vision, direction and expertise to leadership on implementing innovative and significant business solutions that are strategically focused for diverse product lines

+ Articulate product vision, define scope, prioritize backlog, establish goals, and provide direction for teams to design, develop, and deliver technology and processes for updating, upgrading technologies and vendor relationships

+ Engage with leaders, stakeholders, subject matter experts, scrum masters, project managers and delivery team companywide

+ Serve as an adept advisor to leadership

**Required Qualifications, US:**

+ 7+ years of Product Management, product development, strategic planning, process management, change delivery, or agile product owner experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

**Desired Qualifications:**

+ Subject matter expertise in the end to end execution of payment products, particularly wires, ACH/International ACH Transactions, instant/real time payments, and other cross border payment products

+ Expertise in payment transparency best practices and network rules, including Wolfsberg Group Payment Transparency Standards, FATF Recommendation 16 and related laws (US Travel Rule, EU Funds Transfer Regulation, etc), SWIFT network requirements, NACHA operating rules on IAT, etc.

+ Experience with system integration between payment systems and financial crime control systems, such as sanction screening or transaction monitoring systems

+ Strong analytic skills, particularly business system and data analysis

+ Agile product owner experience

+ Ability to take initiative and work independently with minimal supervision in a structured environment

+ Ability to develop partnerships and collaborate with internal stakeholders across the enterprise

+ Experience in creating, managing and enhancing product Risk Controls

**Job Expectations:**

+ Ability to travel up to 10% of the time

**Posting Locations:**

+ 550 S Tryon Street, Charlotte, NC

+ 299 S Main Street, Salt Lake City, UT

+ 600 S 4th Street, Minneapolis, MN

+ 1445 Ross Avenue, Dallas, TX

+ 2700 S Price Road, Chandler, AZ

**Pay Range**

$111,100.00 - $197,500.00

**Benefits**

Wells Fargo provides all eligible full- and part-time employees with a comprehensive set of benefits designed to protect their physical and financial health and to help them make the most of their financial future. Visit Benefits - Wells Fargo Careers for an overview of the following benefit plans and programs offered to employees.

+ 401(k) Plan

+ Paid Time Off

+ Parental Leave

+ Critical Caregiving Leave

+ Discounts and Savings

+ Health Benefits

+ Commuter Benefits

+ Tuition Reimbursement

+ Scholarships for dependent children

+ Adoption Reimbursement

**We Value Diversity**

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

**Drug and Alcohol Policy**

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

**Company:** WELLS FARGO BANK

**Req Number:** R-283641-2

**Updated:** Tue Sep 19 00:00:00 UTC 2023

**Location:** CHANDLER,Arizona

**Why USAA?**

Let’s do something that really matters.

At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all of our employees served in our nation’s military, but we all share in the mission to give back to those who did. We’re working as one to build a great experience and make a real impact for our members.

We believe in our core values of honesty, integrity, loyalty and service. They’re what guides everything we do – from how we treat our members to how we treat each other. Come be a part of what makes us so special!

**The Opportunity**

As a dedicated P&C Product Management Analyst Consultant, you will be responsible for monitoring, analyzing, and interpreting data for property & casualty product line. Interprets complex data analysis to identify opportunities and challenges in assigned state(s). Develops recommendations to support product strategy with a deliberate focus on profitability, competitiveness, and sales performance for assigned state(s).

We offer a flexible work environment that requires an individual to be **in the office 4 days per week out of any of our regional offices to include: San Antonio, TX, Phoenix, AZ, Colorado Springs, CO, Plano, TX, Tampa, FL, and Chesapeake, VA office.** Relocation assistance is **not** available for this position.

**What you’ll do:**

+ Analyzes complex internal and external data such as segment level performance, local market trends, cost benefit analysis, and weekly and monthly performance vs plan/forecast.

+ Develops recommendations related to multi-year strategic goals, policy/membership growth, product enhancements, and non-rate actions.

+ Formulates responses to routine and complex member inquiries elevated by Member Contact teams.

+ Interacts with, and at times directs, key stakeholders across the business to collect and analyze information that drives the business goals including but not limited to Underwriting, Marketing, Legal, IT.

+ Develops complex product dashboards and reporting in excel, Tableau, or other analytical tools to support the identification of key performance metrics such as results monitoring, competitive. position, and local market strategy execution.

+ Develops and delivers performance presentation briefing materials for business reviews with extended state team, leadership, and other stakeholders.

+ Understands and maintains expert knowledge of current state laws and regulatory environments for assigned states.

+ Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

**What you’ll have:**

+ Bachelor's Degree: in Business, Marketing, Risk Management, Supply Chain, Statistics, or related discipline; OR 4 additional years (8 Total) of related experience may be substituted in lieu of degree.

+ 4 years of relevant product or program management experience analyzing data and developing recommendation, or an advanced degree in Business, with 2 years of product or program management experience.

+ 2 years of P&C experience.

+ Advanced skills using data querying tools and dashboards including excel, Tableau, or other analysis tools.

+ Knowledge of product related regulations, and risk and compliance requirements.

**What sets you apart:**

+ 4+ years of experience in Product Management, Pricing, Marketing Analytics, Distribution Analytics, Underwriting or Finance.

+ Proven complex data/analytical experience and expertise in pulling data, analyzing trends, and making recommendations to leadership.

+ Working knowledge of Snowflake, SAS, Tableau, SQL, and advanced in Excel.

+ Ability to work effectively in a fast-paced environment with some ambiguity.

+ Ability to work in a hybrid role out of one of our regional locations.

+ Highly effective communication and influencing skills to drive results.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

**What we offer:**

**Compensation:** USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. The salary range for this position is: $86,520 - $165,340 **.**

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

**Benefits** **:** At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, please visit our benefits page on USAAjobs.com.

_USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran._

**If you are an existing USAA employee, please use the internal career site in OneSource to apply.**

**Please do not type your first and last name in all caps.**

**_Find your purpose. Join our mission._**

USAA is unlike any other financial services organization. The mission of the association is to facilitate the financial security of its members, associates and their families through provision of a full range of highly competitive financial products and services; in so doing, USAA seeks to be the provider of choice for the military community. We do this by upholding the highest standards and ensuring that our corporate business activities and individual employee conduct reflect good judgment and common sense, and are consistent with our core values of service, loyalty, honesty and integrity.

USAA attributes its long-standing success to its most valuable resource: our 35,000 employees. They are the heart and soul of our member-service culture. When you join us, you'll become part of a thriving community committed to going above for those who have gone beyond: the men and women of the U.S. military, their associates and their families. In order to play a role on our team, you don't have to be connected to the military yourself – you just need to share our passion for serving our more than 13 million members.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.

**Why USAA?**

Let’s do something that really matters.

At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all of our employees served in our nation’s military, but we all share in the mission to give back to those who did. We’re working as one to build a great experience and make a real impact for our members.

We believe in our core values of honesty, integrity, loyalty and service. They’re what guides everything we do – from how we treat our members to how we treat each other. Come be a part of what makes us so special!

**The Opportunity**

As a dedicated P&C Product Management Director, you will be accountable for the achievement of property and casualty insurance (P&C) profit and growth targets in assigned state(s) or geographic region or on a national product basis. Develops strategic vision and tactical plan that will profitably expand USAA product line market share. Focuses on state-specific or national product competitive and financial KPIs to anticipate and react to potential trends. Identifies opportunities to make regional or national impacts across P&C, which drive best practices and innovation across the organization.

We offer a flexible work environment that requires an individual to be **in the office 4 days per week out of any of our regional offices to include: San Antonio, TX, Phoenix, AZ, Colorado Springs, CO, Plano, TX, Tampa, FL, and Chesapeake, VA office.** Relocation assistance is **not** available for this position.

**What you’ll do:**

+ Works with large data sets and leads business analysis of state-specific P&L and marketing strategy and the impact of marketing investments to influence P&L results.

+ Provides guidance on key financial and customer-related concerns from executives leveraging multiple data sources including SAS, SQL, Tableau, R, etc.

+ Leads the design, development, implementation, and maintenance of the P&C insurance products through deliver value as a leader in collaborating with business partners.

+ Builds relationships and partnerships to collaborate with internal stakeholder’s partners to develop insights to develop and execute on multi-year state strategy. Maintains partnerships with external regulators to bring strategic actions to market.

+ Directs and executes data analytics with internal stakeholders to identify growth opportunities, build a 360-degree view of the membership and presents key learnings.

+ Builds complex reports using data tools to monitor business performance and communicate results.

+ Works directly with stakeholders to understand business objectives, define key performance indicators, and evaluate performance; identifies emerging themes, internal and external trends to improve performance and minimize risk.

+ Leads comprehensive market analysis and evaluates product performance metrics to help facilitate decision making at regional/ countrywide level.

+ Maintains partnerships with Government & Industry Relations, Attorney, and Compliance Advisor to manage relationship with local regulatory agencies and industry organizations.

+ Facilitates development of team members by providing guidance, coaching, and training of processes and procedures in support of product line initiatives.

+ Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

**What you’ll have:**

+ Bachelor's Degree: in Business, Marketing, Risk Management, Supply Chain, Statistics, or related discipline; OR 4 additional years (12 Total) of related experience may be substituted in lieu of degree.

+ 8 years of relevant product or program management experience analyzing data and developing recommendation, or an advanced degree in Business, with 6 years of product or program management experience.

+ 4 years of P&C experience.

+ Extensive experience in creating product briefings and presenting to executive leadership.

+ Demonstrated experience in independently conducting product analysis & gaining an in depth understanding of market dynamics including competitor underwriting initiatives, rate level analysis.

+ Strong interpersonal and relationship management skills with an emphasis on customer focus, collaboration and partnering to obtain results.

+ Advanced knowledge of applicable product related regulations, and risk and compliance requirements.

**What sets you apart:**

+ 4 or more years of Personal Lines P&C Product Management experience.

+ Previous Pricing or Actuarial Product experience.

+ Previous experience with data management tools.

+ Ability to communicate complex solutions to all levels of management.

+ Ability to work in a hybrid role out of one of our regional locations.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

**What we offer:**

**Compensation:** USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. The salary range for this position is: $115,240 - $220,270.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

**Benefits** : At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays

plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, please visit our benefits page on USAAjobs.com.

_USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran._

**If you are an existing USAA employee, please use the internal career site in OneSource to apply.**

**Please do not type your first and last name in all caps.**

**_Find your purpose. Join our mission._**

USAA is unlike any other financial services organization. The mission of the association is to facilitate the financial security of its members, associates and their families through provision of a full range of highly competitive financial products and services; in so doing, USAA seeks to be the provider of choice for the military community. We do this by upholding the highest standards and ensuring that our corporate business activities and individual employee conduct reflect good judgment and common sense, and are consistent with our core values of service, loyalty, honesty and integrity.

USAA attributes its long-standing success to its most valuable resource: our 35,000 employees. They are the heart and soul of our member-service culture. When you join us, you'll become part of a thriving community committed to going above for those who have gone beyond: the men and women of the U.S. military, their associates and their families. In order to play a role on our team, you don't have to be connected to the military yourself – you just need to share our passion for serving our more than 13 million members.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.

**Why USAA?**

Let’s do something that really matters.

At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all of our employees served in our nation’s military, but we all share in the mission to give back to those who did. We’re working as one to build a great experience and make a real impact for our members.

We believe in our core values of honesty, integrity, loyalty and service. They’re what guides everything we do – from how we treat our members to how we treat each other. Come be a part of what makes us so special!

**The Opportunity**

We are seeking a dedicated Digital/Technical Product Manager, Senior to work hybrid from one of the following locations: San Antonio, TX, Plano, TX or Phoenix, AZ. Hybrid roles help employees gain the best of both worlds – collaborating in-person in the office and working from home when needed to achieve focused results.

This role will be responsible for the Android Platform strategy for USAA’s mobile app, ensuring we are taking advantage of the latest tools, capabilities, and features to provide a world class app experience for our members. Collaborates with internal stakeholders and partners to tackle complex and challenging problems to optimize the customers’ (internal/external) experience with market offerings. Designs and drives implementation of technology and digital solutions. Optimizes and improves existing experiences and app performance, driving Key Performance Indicators (KPIs) and Key Risk Indicators (KRIs). Employs User Centered Design and Design Thinking methodologies.

**What you'll do:**

+ Independently leverages Digital or Technology research, business and market intelligence, and data-driven insights to identify opportunities, propose solutions, create and maintain roadmaps, and improve performance.

+ Translates Digital or Technology product and experience opportunities (customer “needs” and “wants” as well as all other input forms into problems, gaps, etc.) into initiatives (i.e., requirements, epics, features) and drives execution strategy.

+ Shepherds complex Digital or Technology product and experience opportunities from idea to market validation through collaboration with all relevant stakeholders and SMEs (Business, UX, Technology, Ops, Marketing, etc.).

+ Leads the development of Business Case artifacts and hypotheses for scoping and prioritization of efforts.

+ Continuously leverages advanced data-driven problem-solving techniques and analytical rigor to understand and report on product and experience performance against KPIs/KRIs.

+ Generates meaningful insights through a variety of tools and resources to uncover areas of opportunity to inform Digital or Technology product and experience improvements.

+ Leads cross-functional product teams and relationships to discover and build new Digital or Technology products, experiences, and features by collaborating with stakeholders and organizational leaders to coordinate product development efforts aligned with strategic priorities.

+ Prepares compelling presentations, and other forms of communication standards and templates, to present and communicate complex concepts to a diverse audience, including senior leadership.

+ Conducts internal and external research and conducts situational analysis to identify and apply industry best practices and trends to increase effectiveness of Digital or Technology products.

+ Begins to bring in “big picture” thinking and seeks to drive clarity among team and stakeholders.

+ Maintains and applies advanced knowledge of the Business, Technology, UX, and relevant experiences and processes, and an academic understanding of Product Management.

+ Serves as a resource to team members and assists with on-boarding new employees.

+ Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

**What you have:**

+ Bachelor’s degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.

+ 6 years Digital/Technology Product Management experience, to include Digital/Technology experience in Strategy/Planning, Innovation, User Experience, Process Engineering, Analytics, and/or Research/Testing.

+ Proven ability to effectively develop, influence, present and communicate complex concepts to cross-functional teams, non-technical users, and leadership.

+ Demonstrated ability to work in an Agile, Lean Product Development and Lean Portfolio Management environment.

+ Knowledge of digital and technology strategy and delivery as it relates to roadmap development, journey mapping, competitive analysis and research, and situation analysis methods.

+ Knowledge of digital and technology strategy and delivery as it relates to Experience Design concepts and Human Centered Design concepts, roadmap development, journey mapping, competitive analysis and research, and situation analysis methods.

**What sets you apart:**

+ Depth of knowledge of the Android platform tools and capabilities.

+ Demonstrated experience leveraging competitive analysis and mobile app user research to inform product design and development.

+ Demonstrated experience creating strategic product roadmaps.

+ Experience with Mobile App design principles and development.

+ Proven ability to analyze and understand data to make business decisions and leverage data to tell a meaningful story.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

**What we offer:**

**Compensation:** USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. The salary range for this position is: $104,660 - $199,970 **.**

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

**Benefits:** At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, please visit our benefits page on USAAjobs.com.

Relocation assistance is **not** available for this position.

_USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran._

**If you are an existing USAA employee, please use the internal career site in OneSource to apply.**

**Please do not type your first and last name in all caps.**

**_Find your purpose. Join our mission._**

USAA is unlike any other financial services organization. The mission of the association is to facilitate the financial security of its members, associates and their families through provision of a full range of highly competitive financial products and services; in so doing, USAA seeks to be the provider of choice for the military community. We do this by upholding the highest standards and ensuring that our corporate business activities and individual employee conduct reflect good judgment and common sense, and are consistent with our core values of service, loyalty, honesty and integrity.

USAA attributes its long-standing success to its most valuable resource: our 35,000 employees. They are the heart and soul of our member-service culture. When you join us, you'll become part of a thriving community committed to going above for those who have gone beyond: the men and women of the U.S. military, their associates and their families. In order to play a role on our team, you don't have to be connected to the military yourself – you just need to share our passion for serving our more than 13 million members.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.

Team Leader

**Overall Job Summary**

This position is responsible for assisting the Store Manager and Assistant Store Manager with the execution of operational, sales, and merchandising objectives by providing outstanding customer service. This position is also responsible for promoting a safe and productive work environment for all Team Members, customers, and vendors, as well as training Team Members on the appropriate application of policies and procedures.

**Essential Duties and Responsibilities (Min 5%)**

+ Maintain regular and predictable attendance.

+ Work scheduled shifts, and have the ability to work varied hours, days, nights, weekends, and overtime as dictated by business needs.

+ Uphold and promote a safe and productive work environment by following and enforcing policies and procedures.

+ Take the initiative to support selling initiatives (GURA):

+ Greet the Customer

+ Uncover the Customers’ needs

+ Recommend products

+ Ask for the Sale

+ This position is required to perform a combination of the following duties during 95 percent of their day. Although the mix may vary from one day to another, our business and staffing model makes it essential that every person in this position be able to perform all of the following duties accurately, efficiently and safely on a regular basis and without advance notice:

+ Execute assigned basic, promotional, and seasonal merchandising activities.

+ Perform Opening/Closing procedures.

+ Transport and make deposits to bank.

+ Assess store conditions and assign duties.

+ Organize and prioritize workflow through the use of the daily planner.

+ Recovery of merchandise.

+ Participate in mandatory freight process.

+ Perform regular and promotional price change activities.

+ Resolve customer complaints/issues and ensure the customer has a positive experience.

+ Adhere to loss prevention standards and respond to any alarm calls as needed.

+ Communicate with Team Members on job functions, responsibilities and financial goals.

+ Operate cash register/computer supervising cash handling procedures.

+ Assist Team Members on appropriate application of policies and procedures.

+ Ensure the safety and well-being of birds. Sanitize and maintain poultry holding tanks and care for birds as required

+ Operate Forklift and Baler

+ Complete all documentation associated with any of the above job duties

+ May be required to perform other duties as assigned.

**Qualifications**

High School Diploma is preferred

**High Demand IT Specialized Skills**

**Platform Knowledge**

**Preferred knowledge, skills or abilities**

Basic computer skills.

Ability to read, write, and count accurately.

Strong interpersonal skills and ability to resolve issues ethically and with minimal conflict.

Ability to perform and execute principle responsibilities of Team Members.

**Working Conditions**

+ Working environment is favorable, generally working inside with moderate noise.

+ Work shifts vary from one store to another, but generally are no less than 4 hours and may exceed 8 hours

+ Promote a safe and productive work environment for Team Members and customers and adhere to Company safety training and guidelines

+ Indoor floors and outdoor lots generally are hard surfaces (concrete, asphalt, etc.) lighting and temperature are adequate.

+ Ability to work outdoors in adverse weather conditions.

**Physical Requirements**

+ Ability to move and transfer merchandise, weighing up to 50 pounds, throughout the store.

+ Ability to push and pull merchandise up to 2,000 pounds with the assistance of proper material handling equipment (e.g. pallet jack).

+ Ability to occasionally lift or reach merchandise overhead.

+ Ability to frequently stand, kneel, twist, crouch, squat, bend, stoop, and climb ladders.

+ Ability to move throughout the store for an entire shift.

+ Ability to safely access all areas of the store including selling floor, side lot, stock area, and register area.

+ Ability to operate and use all equipment necessary to run a store (e.g. dolly, handtruck, forklift, baler, computer, cash register) (forklift and baler requirements do not apply if under the age of 18).

+ Ability to constantly operate store equipment such as computer, cash register, and other store equipment.

+ Ability to read, write, and count accurately to complete all documentation.

+ Ability to utilize strong written and verbal communication skills to communicate effectively with team members and customers.

+ Ability to process information / merchandise through the point-of-sale system.

+ Ability to handle and be in contact with birds/poultry.

+ Ability to successfully complete training and certification to dispense propane, and to dispense propane (propane certification and dispensing requirement does not apply if under the age of 18).

+ Ability to successfully complete all required training.

+ Ability to travel as required in support of district needs.

+ Ability to drive or operate a vehicle for business needs.

+ This position is non-sedentary.

**Disclaimer**

_This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. A team member should perform all duties as assigned by his/ her supervisor._

**ALREADY A TEAM MEMBER?**

You must apply or refer a friend through our internal portal

Click here (https://performancemanager4.successfactors.com/sf/home?company=tractorsup)

**CONNECTION**

Our Mission and Values are more than just words on the wall - they’re the one constant in an ever-changing environment and the bedrock on which we build our culture. They're the core of who we are and the foundation of every decision we make. It’s not just what we do that sets us apart, but how we do it.

Learn More

**EMPOWERMENT**

We believe in managing your time for business and personal success, which is why we empower our Team Members to lead balanced lives through our benefits total rewards offerings. fot full-time and eligible part-time TSC and Petsense Team Members. We care about what you care about!

Learn More

**OPPORTUNITY**

A lot of care goes into providing legendary service at Tractor Supply Company, which is why our Team Members are our top priority. Want a career with a clear path for growth? Your Opportunity is Out Here at Tractor Supply and Petsense.

Learn More

Join Our Talent Community

**Nearest Major Market:** Phoenix

Everything we do at Sunrun is driven by a determination to transform the way we power our lives. We know that starts at the individual employee level. We strive to foster an environment you can thrive in through our commitment to diversity, inclusion and belonging.

Sunrun is in the driver’s seat to lead the energy revolution as America’s leading residential solar and renewable energy provider. The company’s leadership team embraces a fast-paced, entrepreneurial mindset to seize this unique opportunity in history and position Sunrun as an aspirational, beloved technology consumer brand for a faster, cleaner, safer, easier, more efficient home of the future.

The Sunrun Software Product Management team plays a critical role in our company’s success by collectively owning and evolving our industry-leading software products. This role sits within the website and e-commerce domain to deliver delightful customer experiences online that help educate and connect customers to our suite of products to electrify their homes. Today, the primary role of the site is to serve as the primary education destination to learn more about Sunrun and our products. We are working to evolve our online experience to consistently reflect our brand, value proposition, and become integrated with our e-commerce experiences for customers who want to self-serve in ordering the suite of products to electrify their homes online.

If you are a cross-functional collaborator that wants to help build a world-class online experience that supports our marketing, SEO, customer education, and customer acquisition efforts to address climate change and drive the electrification of millions of homes, this is the right role for you.

As the Staff Product Manager for our website experience, you will have the opportunity to lead the definition and delivery of a best-in-class online experience. Your scope will be broad and deep, spanning from working with UX and engineering teams to define and prioritize efforts to evolve the look and feel of our website, defining content editor experiences and working closely with marketing to ensure stakeholder needs are met within our CMS, to working with sales to evolve our marketplace of supplemental installers to match interested customers with installers in their area, to our partner teams to define new experiences for innovative partnerships like the Ford F150 Lightning.

You will leverage consumer insights, market needs, and an understanding of our cross-channel go-to-market and product set (including solar, storage and grid services, and underlying software stack) to create intuitive, delightful experiences. You will solve real customer problems by defining product features and enhancements that directly impact our KPIs, work cross-functionally to gain alignment and excitement through stakeholder input, and continuously evolve the product through an agile product management approach.

Due to the highly interdisciplinary nature of this role, and the cross-functional impact of the changes you will drive, you will need to be a respected leader who can effectively communicate, collaborate and coalition-build. The Staff Product Manager role is among the most challenging and rewarding at Sunrun. We are looking for a highly talented and driven individual who is excited to take on this challenge.

The energy revolution is well underway. And our planet needs it now more than ever. Join us in the journey as we lead a crucial movement toward a planet run by the sun.

ESSENTIAL DUTIES AND RESPONSIBILITIES

+ Owns the customer problem space, business and product requirements, prioritization and definition of work for the development teams, and results delivery for core areas within the website scope. Has a mission to redefine what it means to a world-class online experience, improving value for Sunrun, our customers, and our partners.

+ Formulates new, innovative ideas to enhance our platform and end-to-end experience. Builds buy-in from senior stakeholders and executives, and aligns cross-functional teams around scope, requirements, and the product roadmap.

+ Serves as the champion of Sunrun’s customers and adopts a user-centric perspective who builds empathy for different users and personas that use and contribute to website development. These users include existing and potential new customers visiting the site, internal content editors who want to easily make changes or create new content, and external partners who expand Sunrun’s reach.

+ Possesses enough commercial and technical depth to effectively guide effort vs. impact tradeoffs in collaboration with senior engineering leaders, senior business leaders and external counterparties.

+ Understands how our platform and processes interact with and unlock value across Sunrun’s business, including how they intersect with our cross-channel go-to-market, operational fulfillment, and our product portfolio and tech stack. Seamlessly integrates platform and process improvements with the rest of our business.

+ Evangelizes product, platform, strategy and roadmap with various functional groups across Sunrun and drives excitement across the organization

REQUIREMENTS (EDUCATION, EXPERIENCE, CERTIFICATIONS, AND OTHER SKILLS)

+ Education: Bachelor’s degree (or equivalent). Computer science degree not required, but highly valued.

+ Experience: Minimum of 5+ years of Product experience driving customer-facing products and experiences. Prefer candidates with experience working with headless CMS (e.g., Contentful). No solar experience needed.

+ Leadership: Inspires trust and confidence with executives, our cross-functional peers and our team. Builds a winning team, from culture and people, to processes and project execution. Projects influence across the company to empower and enable the team to deliver the right results in the right way.

+ Customer Obsession: Makes product decisions starting with the end-user in mind. Has high degree of empathy and drive to understand customers and users; uses insight to guide product priorities and solution definition.

+ Ownership and Accountability: Takes full accountability for and drives results for portfolio cross-functionally and works across the organization top-to-bottom to get projects prioritized and efforts mobilized to ensure the necessary outcomes. Drives a mindset of accountability and ownership within their broader team, incl. establishing and holding stakeholders to an operating cadence.

+ Strategic Execution:Sees and evangelizes the big picture, but is disciplined in rationalizing our ambitious goals with realities of prioritization and day-to-day execution. Executes seamlessly across teams, company and outside the company, including driving top to bottom alignment on project and company-level priorities (when needed). Drives resolution of escalated blockers for the team.

+ Problem Solving: Quickly and effectively synthesizes and solves complex, interdependent problems, understanding the end-to-end business implications of decisions. Leverages insight to drive clarity throughout the org and bring along others (incl. senior execs and large groups of stakeholders) along in the process. Can articulate decisions, highlight risks and operate with a strong, balanced view of decisions.

+ Communication & Listening: Compelling and effective storyteller. Proactive communicator to ensure transparency, visibility, and alignment. Attentive listener who seeks to understand others and actively seeks to incorporate new information.

+ Product & business judgment: Contextualizes business decisions across company, industry and all stakeholders. Holds a balanced perspective with an appreciation for risks, rewards and execution. Effectively navigates ambiguity in decision making.

+ Technical Judgment: Expert who can independently handle scoping for the most complicated technical projects, and own and drive the right technical vs. business tradeoffs at the highest levels of the org.

+ Adaptability: adjusts quickly to changing priorities and conditions; anticipates and copes effectively with the complexity of change

_Please note that the compensation information that follows is a good faith estimate for this position only and is provided pursuant to acts, such as The Equal Pay Transparency Act. It assumes that the successful candidate will be located in markets within the United States that warrant the compensation listed. Candidates in locations outside this local area may have a different starting salary range for this opportunity which may be higher or lower. Please speak with your recruiter to learn more._

_The starting salary for this opportunity ranges from_ _$172,644 to $207,152_

_Other rewards may include annual bonus eligibility, which is based on company and individual performance, short and long term incentives, and program-specific awards. Sunrun provides a variety of benefits to employees, including health insurance coverage, an employee wellness program, life and disability insurance, a retirement savings plan, paid holidays and paid time off (PTO). A candidate’s salary history will not be used in compensation decisions._

**Recruiter:**

Meghana Chokshi (meghana.chokshi@sunrun.com)

This description sets forth the general nature and level of the qualifications and duties required of employees in this job classification, as well as some of the essential functions of this role. It is not designed to be a comprehensive inventory of all essential duties and qualifications. If you have a disability or special need that may require reasonable accommodation in order to participate in the hiring process or to perform this role if you are offered employment, please let us know by contacting us at candidateaccomodations@sunrun.com .

Sunrun is proud to be an equal opportunity employer that does not tolerate discrimination or harassment of any kind. Our commitment to Diversity, Inclusion & Belonging (https://careers.sunrun.com/us/en/diversityandinclusion) drives our ability to build diverse teams and develop inclusive work environments. At Sunrun, we believe that empowering people and valuing their differences will help us create a planet run by the sun for everyone. We are committed to equal employment opportunities without consideration of race, color, religion, ethnicity, citizenship, political activity or affiliation, marital status, age, national origin, ancestry, disability, veteran status, sexual orientation, gender identity, gender expression, sex or gender, pregnancy or any other basis protected by law. We also consider qualified applicants with criminal convictions, consistent with applicable federal, state and local law.