Back to All Job Opportunities

Information Management Analyst I (Mid-Level) – Life Company
USAA     Phoenix, AZ 85067

**Why USAA?**

Let’s do something that really matters.

At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all of our employees served in our nation’s military, but we all share in the mission to give back to those who did. We’re working as one to build a great experience and make a real impact for our members.

We believe in our core values of honesty, integrity, loyalty and service. They’re what guides everything we do – from how we treat our members to how we treat each other. Come be a part of what makes us so special!

**The Opportunity**

As a dedicated Information Management Analyst I (Mid-Level), you will work within the Data & Analytics community of LifeCo., supporting USAA Life, Health and Annuity services. This vital member will drive adherence to an enterprise information governance framework for data policies, standards and practices, as well as the strategic goals and metrics that help shape our compliance. This role will be key to providing users with an understanding of and applicability of data for the business and to represent the opportunity to fuse the technical and business aspects of data through work with professionals in both areas.

This role manages and analyzes information using a variety of techniques and tools, supports data management efforts with business owners and technical teams to manage and analyze information and data including master and reference data in adherence to USAA internal policies, standards, procedures, and external laws and regulations. This role will support one or more information management functions:

+ · Metadata management to ensure information is understood.

+ · Data Quality to ensure data is measured and trusted.

+ · Retention Management to ensure data is retained and purged appropriately.

+ · Data Security to ensure data is properly secured and handled based on sensitivity and regulatory requirements.

This may include working with the Information Asset Stewards and technical Owners to log data sources, support the Authoritative Data Source certification, ingest metadata and data lineage into the Enterprise Data Repository, provide data quality oversight, monitor data SLAs and data quality index, remediation times, and monitor material modifications to ensure re-certification occurs if warranted.

We offer a flexible work environment that requires an individual to be **in the office 4 days per week.** This position can be based in San Antonio, TX, Tampa, FL., Phoenix, AZ., or Plano, TX., campuses. Relocation assistance is **not** available for this position.

**What you'll do:**

+ Identify opportunities for process improvements across all IMA responsibilities and processes.

+ Participates in and possibly lead discussions with cross-functional teams to drive consistency, efficiency and effectiveness of the information management.

+ Participates in development of best practices and tools based on business needs.

+ Maintains Information Asset Inventories. Ensures data and assets are classified appropriately.

+ Supports delivery of information in accordance with Information Governance standards and data management practices through documentation, collaboration, and execution of defined processes.

+ Maintains metadata repository and proper metadata association.

+ Reviews, validates, and records metadata and data quality information.

+ Develop process improvements and enhancements to mitigate data quality risks including data quality plan development, implementing data quality rule checks, monitoring data quality results, reports and dashboards, as appropriate.

+ Documents and updates data quality corrective action plans.

+ Supports compliance assessment process by reviewing and documenting failures from data quality compliance assessment checks.

+ Recommends Master and Reference Data processes and procedures to align with Enterprise Policies and Standards.

+ Creates and maintains reference data in accordance to defined processes and procedures.

+ Manages quality and maintenance of master data as it is created.

+ Help define and drive implementation of processes and enhancements to mitigate data quality risks.

+ Supports compliance assessment process by identifying and escalating items that may be a risk to the corporation.

+ Supports Privacy initiatives through classification, tagging, and analysis of sensitive data.

+ Ensures compliance and remediation of sensitive data in accordance to defined policies and processes. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

**What you have:**

+ Bachelor’s degree in business or science discipline is required; OR 4 years of related data and analytics or technical experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. (Total of 8 years without bachelor’s degree)

+ 4 years of experience in an information management practice, business application function, or data delivery; OR If Advanced degree in a Business or Science discipline, 2 years of experience in data and analytics, technical, or business relevant function

+ Basic working experience following data management practices and theories and utilizing tools to implement data management to address data management risks and concerns.

+ Intermediate Working SQL knowledge including SQL-based languages.

+ Ability to build business knowledge through meaningful partnerships at the individual contributor and leadership levels.

+ Demonstrates skills in understanding and correcting data discrepancies, identifying data anomalies, and root cause analysis.

+ Demonstrated advanced communication skills with the ability to deliver presentations to all levels of management.

**What sets you apart:**

+ US military experience through military service or a military spouse/domestic partner

+ 2 or more years of experience executing Data Governance Standards such as Reporting Standards, Access Management, DDLC and Information Stewardship

+ Ability to work directly with business partners to identify and evidence Critical Data Elements (CDEs)

+ Proficiency in developing or managing Salesforce Applications

+ Metadata management experience

+ Participation in cross-functional teams to plan and execute complex situations.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

**What we offer:**

**Compensation:** USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. **The actual salary for this role may vary by location.** The salary range for this position is: **$81,770 - $156,290.**

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

**Benefits:** At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning, and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, please visit our benefits page on

_Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting._

_USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran._

**If you are an existing USAA employee, please use the internal career site in OneSource to apply.**

**Please do not type your first and last name in all caps.**

**_Find your purpose. Join our mission._**

USAA is unlike any other financial services organization. The mission of the association is to facilitate the financial security of its members, associates and their families through provision of a full range of highly competitive financial products and services; in so doing, USAA seeks to be the provider of choice for the military community. We do this by upholding the highest standards and ensuring that our corporate business activities and individual employee conduct reflect good judgment and common sense, and are consistent with our core values of service, loyalty, honesty and integrity.

USAA attributes its long-standing success to its most valuable resource: our 35,000 employees. They are the heart and soul of our member-service culture. When you join us, you'll become part of a thriving community committed to going above for those who have gone beyond: the men and women of the U.S. military, their associates and their families. In order to play a role on our team, you don't have to be connected to the military yourself – you just need to share our passion for serving our more than 13 million members.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.

  Back to All Job Opportunities

Job Details

Employment Type

Full Time

Number of openings


We strive to ensure that jobs posted on this website are true and accurate employment opportunities. The student/job seeker is responsible for verifying the legitimacy of employment opportunities before responding to, interviewing, or accepting positions.